Pharmaesthetics Central Reviews 74

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the thorough consultation process and the staff's supportive and friendly approach. Many appreciate the competitive pricing and the seamless ordering experience, from the user-friendly website to the prompt and well-packaged delivery of their orders. However, some customers also noted issues with delivery, including a lack of dispatch information, delayed shipments, and problems with temperature-sensitive medication arriving with melted ice packs. A few people experienced difficulties with customer service regarding failed deliveries and felt that responsibility was unfairly shifted to them.

What people talk about most

Service

Consumers find service to be positive, highlighting the quick and efficient process from consultation to... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and speedy delivery,... See more

Order

Clients share positive opinions on order. Many customers praise the smooth and professional service from... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the competitive and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Based on these reviews

Rated 4 out of 5 stars

The price was very competitive and the onboarding process was straightforward. The only small issue that I had was that my package was marked as dispatched for two days and they didn't send me a track... See more

Company replied

Rated 5 out of 5 stars

Having shopped around to get the "new customer" deals for Mounjaro, I now stick with this pharmacy as they have consistently low prices rather than deals to hook you in before hiking the price. There... See more

Company replied

Rated 5 out of 5 stars

Customer service was great, very quick to respond to any queries I had. Very competitive price. Consultation was very thorough, took longer than other pharmacies but that just went to show that they w... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish! I first enquired with this company to move from another provider and reached out via email. The responses were speedy and very thorough! The buying process and t... See more

Company replied


Company details

  1. Weight Loss Service
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Based in Solihull, Pharmaesthetics Central is an online pharmacy committed to providing accessible, high-quality healthcare services across the UK. We offer a wide range of treatments, from travel vaccines and weight management solutions to men’s and women’s health, delivered directly to your door with convenience and care. At Pharmaesthetics Central, we prioritise patient safety and satisfaction, ensuring that our services are tailored to meet your health needs wherever you are in the UK. Thank you for choosing our pharmacy as your trusted healthcare partner. We look forward to working with you to help you achieve your health goals. Feel free to contact us for any questions you might have or a browse through the services we offer.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
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1-star

Replied to 44% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Brilliant Company.

Brilliant Company.

I ordered a 2.5mg Mounjaro Pen after switching from another supplier. The process was simple and the team walked me through the procedure, step by step. They have provided copious amounts of support, suggesting ways to tweak my diet and vitamins to take in order to see the best results. I am over the world with these guys. From here on out, I will only be buying my pen with them. I urge everyone to switch to these guys!!!

July 3, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you so much for your amazing feedback! We’re thrilled to hear that the switch to us has been such a positive experience. Our team works hard to provide not just the product, but real support and guidance along the way—so it means a lot to know it’s made a difference. We’re absolutely delighted to have you with us and look forward to supporting you on your journey.

Rated 5 out of 5 stars

The best experience from start to…

The best experience from start to finish. Keval was brilliant he was thorough, Professional and listened to my worries and answered all my questions. He told me a what to do. What to take alongside Mounjaro which hasnt happened before. I will be ordering with them from now on.

June 30, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you so much for the lovely review! We’re really glad to hear you had such a great experience. Keval will be thrilled to know his support made a difference. It’s great that you felt listened to and properly guided—that’s exactly what we aim for. We look forward to supporting you on your journey moving forward!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from start to finish .

June 23, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you for your kind words! We’re so pleased to hear you had a great experience from start to finish. Providing excellent customer service is our top priority, and we’re glad we delivered. We look forward to helping you again in the future!

Rated 5 out of 5 stars

Customer service was great

Customer service was great, very quick to respond to any queries I had. Very competitive price. Consultation was very thorough, took longer than other pharmacies but that just went to show that they won't just dispense to just anyone. So just don't expect to have it sent out the same day, order in advance. Overall great experience and will definitely be using this company again. Thank you

June 28, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thanks so much for your review! We’re really glad you had a great experience and appreciated the thorough consultation and quick responses. You’re right—our careful approach means it can take a little longer, but it’s all about making sure everything is done properly. Thanks again, and we look forward to helping you again soon!

Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic service. Pleasant patient staff. Highly recommended

July 1, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you for the great review! We’re so glad to hear you had a positive experience. Our team always aims to be friendly and supportive, so it’s lovely to hear that came through. We really appreciate the recommendation!

Rated 5 out of 5 stars

Good

Good, careful assessment at the beginning and evidence required of current weight.
This is reassuring and professional also registered pharmacist

June 25, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you for your thoughtful feedback. We’re pleased to hear that you found our initial assessment detailed and professional. Ensuring that all necessary evidence is collected and reviewed carefully is a key part of our commitment to providing safe and reliable care. It’s especially rewarding to know that our registered pharmacist’s involvement gave you added reassurance. Should you have any questions or need further assistance, please don’t hesitate to reach out—we’re always here to help.
Thank you
Pharmaesthetics Central

Rated 5 out of 5 stars

I was definitely skeptical at first

Update to 5 star! Will be my continued supplier for the foreseeable future and weightloss needs. 2nd order was a success and no wet box.

I was definitely skeptical at first. I hadn’t heard of this pharmacy, couldn’t find much online about them, and they seemed pretty new overall. I found them while comparing prices for Mounjaro and their price was one of the most competitive, so I figured I’d why the hell not? I talked with them a few times over a few weeks before ordering and that really helped put me at ease. Communication was excellent, they were responsive, super chill and not pushy.

For me, the consultation was thorough but not overwhelming. They asked the right questions about my dosage and treatment history (I was switching pharmacies). I sent over a screenshot of my GP record from the previous pharmacy when asked and that was that.

Anyhoo, placed the order, delivery was fast and it all worked out great. The pen came, everything seems legit, and I’m happy with the service.

SN- The box with the pen was rather wet. Probably from the ice packs melting and the ziplock type bag caused moisture to collect. Not a dealbreaker, but definitely not ideal. Room for improvement there.

4.7/5 ⭐ Overall solid experience. Just leaving this for anyone else doing their research and wondering if they’re for real, especially with all the 5 stars lol. Plus the service was great and deserving of a review imo!

June 20, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thanks so much for your detailed and honest review! We really appreciate you giving us a chance and are glad to hear the service, communication, and overall experience met your expectations. Great to know everything arrived safely, though we appreciate the feedback about the packaging—we’ll definitely look into that. Your review means a lot, especially for others doing their research. Thanks again!

Rated 5 out of 5 stars

Smooth and professional service…

I have just received my second order from pharaestetics. From placing the order through to receipt it was a very smooth and professional service. I would highly recommend this company on service and price.

June 24, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you for your kind review! We’re so glad to hear your second order went smoothly and that you’re happy with the service and pricing. We really appreciate the recommendation!

Rated 5 out of 5 stars

Wish I found this company sooner

Wish I found this company sooner, quick response to any queries via email and phone calls, they give great advice , professional and kind, highly recommend them.

June 16, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you for your amazing review! We’re delighted to hear that our quick responses, professional advice, and kindness have made such a positive impression. It’s truly rewarding to know our efforts are valued.

We’re so glad you found us, and we look forward to continuing to provide you with excellent care and support. Your recommendation means so much to us—thank you!

Pharmaesthetics Central Team

Rated 5 out of 5 stars

I wish all Pharmacists were like Pharmaesthetics

I was initially drawn to their store by the competitive pricing on medications. The online consultation was thorough without feeling intrusive, which I appreciated. What truly impressed me, however, was their responsiveness to my questions, their careful attention to gathering all the necessary information, and their genuinely patient-centered approach. It’s clear they’re committed to providing a high standard of care. I wish them continued success—this is a very promising start.

June 11, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you so much for your thoughtful review and kind words! We’re thrilled to hear that our pricing, consultation process, and patient-centered approach made a positive impression on you. Providing thorough and attentive care is at the heart of everything we do, and it’s wonderful to know that our efforts are appreciated.

Thank you for your support, and we look forward to continuing to serve you with the same level of care and dedication.

Warm regards,
Pharmaesthetics Central

Rated 5 out of 5 stars

Price was excellent

Price was excellent, consultation was in depth. Delivery was fast. No issues at all

June 6, 2025
Unprompted review
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Reply from Pharmaesthetics Central

We greatly appreciate your positive feedback! It’s wonderful to know that our pricing, detailed consultation, and fast delivery made your experience a smooth one. Thank you for choosing us

Rated 5 out of 5 stars

Excellent service and lovely people.

Excellent, efficient and thorough process from initial consultation via video with Keval to receiving treatment 24hrs later. Lovely company to deal with. Highly recommended and will definitely use again.

June 5, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you so much for your glowing review! 🌟 We’re thrilled to hear you found the process efficient and thorough, and that you had such a positive experience with us. We are thrilled to know that you’d highly recommend our services. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

All good for my first 2.5mg dose of…

All good for my first 2.5mg dose of Mounjaro. Received support re delivery, and was reassured that packaging used meant that the meds were safe for at least 54 hours. They arrived sooner than that. So far so good.

May 29, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you for sharing your experience with us! We’re delighted to hear that your first order went smoothly and that you felt reassured by the support provided regarding delivery and packaging.

Ensuring the safety and timely arrival of your medication is our priority, so we’re thrilled to know that everything met your expectations. If you have any questions or need further assistance, don’t hesitate to reach out.

We thank you for your continued support and custom.

Rated 5 out of 5 stars

Great mounjaro service

I recently bought mounjaro from them after recommendations. I wanted a reliable and customer centred provider who operates safely and has a long term plan for me. They acted quickly when I applied, followed due diligence and then have gone out of their way to ensure I’m happy and the delivery suits me (this was one of my biggest worries due to the cold packing). They’ve been fantastic.

May 30, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you for taking the time to share your experience with us! 🌟 We’re delighted to hear that our service exceeded your expectations and provided the reliability and customer-centred approach you were looking for.

Your feedback about our quick response, thorough diligence, and attention to safe delivery means a lot to us. We understand how important it is to ensure the cold packing process is flawless, and we’re so pleased to know it alleviated your concerns.

We truly value your trust in us and are committed to supporting you on your journey. If there’s anything more we can do to assist, please don’t hesitate to reach out.

Thank you for choosing us!

Rated 5 out of 5 stars

Really helpful and efficent service

Really helpful and efficent service. My order was shipped next day delivery and arrived within timescales I was advised.

May 22, 2025
Unprompted review
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Reply from Pharmaesthetics Central

We truly appreciate your feedback! It’s wonderful to hear that your order arrived on time and that our service met your expectations. Thank you for choosing us, and we hope to assist you again soon!

Rated 5 out of 5 stars

Great service and friendly staff

I recently received weightloss medication from phamaesthetics and I cannot be more pleased with the service. Everything was done efficiently, and professionally and I've felt supported and reassured throughout. Great value for money and friendly approachable staff. I had a 1:consultation with a real person and was able to ask questions and given full support. I would 100% recommend this company to anyone wanting to begin this medication.

May 9, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear about your positive experience with us at Pharmaesthetics. Our team is dedicated to providing efficient, professional, and supportive care, and it’s rewarding to know we’ve met your expectations.

It’s great to hear that you felt supported and reassured throughout the process—your health and confidence are our top priorities. We’re also glad the consultation gave you the clarity and support you needed. Your recommendation is very much appreciated, and we’re here to help anytime you need!

Rated 5 out of 5 stars

Professional and efficient service

Professional and efficient service
I cannot rate these guys highly enough. Very professional, very efficient and with that personal service touch too. I feel that I could reach out if I ever had an issue and they’d be happy to listen and come up with a solution. No big faceless service centre here - your business matters to these guys and they do everything they can to deliver

May 9, 2025
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Reply from Pharmaesthetics Central

Thank you so much for your wonderful review! We're delighted to hear you felt supported with our professional, efficient, and personal service. We truly believe in treating every customer as an individual and are always here to listen and help. Your kind words mean a lot to us, and we look forward to continuing to serve you!

Rated 5 out of 5 stars

Very Professional Team

The pharmacy Team were brilliant,they were very thorough & professional from filling in my assessment online & my video assessment with Keval,they kept me updated on my order & dispatch,also on when my
delivery was due.
They were prompt in answering queries I had,I can't recommend them enough.

May 20, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you so much for your kind words and thoughtful review! We’re delighted to hear that you had such a positive experience with our team. Keval and the rest of the pharmacy staff work hard to provide a thorough and professional service, and it’s wonderful to know that you felt well-supported throughout your assessment and delivery process.

Your recommendation means the world to us, and we’re always here to assist with any queries or needs you may have in the future. Thank you for choosing us! 😊

Rated 5 out of 5 stars

Very responsive and helpful

Very responsive and helpful. I felt we would be well supported if needed, and all due diligence followed.So far so good.
Would really recommend.

May 8, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you for taking the time to share your experience! We’re delighted to know you found our team responsive and diligent. Your recommendation is greatly appreciated, and we’ll be here to support you throughout your journey with us.

Rated 5 out of 5 stars

Great aftercare service

Can’t praise these guys enough. I was having an issue with my PayPal and I was able to contact the team and straight away they told me exactly when the product would arrive. Thanks very much

May 9, 2025
Unprompted review
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Reply from Pharmaesthetics Central

Thank you for your kind words! We’re thrilled to hear that our aftercare service met your expectations. Our team always strives to provide clear communication and support, and we’re glad we could help with your PayPal issue and provide updates on your order. Your feedback means a lot to us!

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