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Pharmazon Direct  Reviews 

1,278
•
TrustScore 4.5 out of 5

4.7

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 451 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and prompt delivery services, often noting that orders arrive quickly and on time. Many consumers also appreciate the competitive and reasonable pricing, finding the products to be a good value. The ordering process is consistently described as easy and straightforward, supported by excellent customer service that includes thorough safety checks and good communication. People are also satisfied with the availability of desired products, including hard-to-find items, and their appropriate shelf life. However, some customers also noted issues with order fulfillment and delivery, experiencing significant delays in processing or receiving their orders, with some never arriving or requiring chasing. Additionally, some reviewers were not happy about receiving incorrect products, such as wrong sizes or entirely different formulations than what was ordered.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and speedy... See more

Service

People report positive experiences with service, often highlighting its excellence, efficiency, and value for... See more

Order

Users describe positive interactions with order, highlighting the ease and simplicity of the ordering... See more

Product

Customers consistently note positive experiences with product, often praising its quality, reasonable... See more

Price

Customers had positive experiences with price, consistently finding products to be reasonably priced,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I fully recommend Pharmazon as ordering was easy and with discount on the site plus a coupon I managed to get my items cheaper than the amount that I had paid per pack on my last order. The corn plast... See more

Rated 5 out of 5 stars

Bought my otc medicine after a short questionnaire, there to protect us. Was very happy with the delivery, via Royal Mail, tracked & fast. Prices were very competitive too, will definitely buy my Prom... See more

Rated 5 out of 5 stars

Cannot fault them on my first order.BUT I received two emails with discount, offering free delivery wonderful except the code doesn't work! Then anther one offering 15" discount and that doesn't work... See more

Rated 5 out of 5 stars

My delivery was quite time sensitive as I was going away and as Pharmazon Directs price was better than my last purchase of corn plasters I thankfully managed to time my purchase to arrive at the best... See more

Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor
  3. Pharmacy

Written by the company

Pharmazon Direct is our flagship online brand with a dominant UK online presence, to market 3000+ over the counter, vitamin and GSL products. The company is committed to providing affordable prices across a robust portfolio of top-quality brands of medicines and vitamins spread over a wide therapeutic range.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(1,278)

434 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

I had a great experience ordering from Pharmazon. The ordering process was simple and easy to navigate, which made the purchase quick and hassle-free. Delivery was also very fast, and my tablets arrived sooner than expected. Everything was well packaged and exactly as described. I would definitely order from them again and highly recommend them to others.

March 4, 2026
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. My order was showing as delivered on their App Shop but it had not been processed yet! It was processed a week after being confirmed. It was not possible to speak to anyone by phone and their quick online chat doesn’t work as one gets an automated message and then no one replies whilst waiting on line. I wouldn’t recommend this company at all.

March 9, 2026
Unprompted review

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