Pharmica Pharmacy Reviews 

52,294
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,438 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery services, noting that parcels often arrive safely the very next day without any unexpected delivery hassle. Many people also find the convenient online ordering system exceptionally simple to navigate, praising the helpful health consultations and very competitive product prices. Some reviewers were not happy with sudden treatment denials after previously receiving their prescribed medication smoothly for several months. A few other people also felt that overall communication could be improved, pointing out unexpected order cancellations and slight delivery delays caused by extra verification steps.

What people talk about most

Delivery service

Customers express high satisfaction with the delivery service, frequently highlighting the remarkably fast... See more

Service

Customers consistently note positive experiences with service, praising the quick, discreet, and efficient... See more

Order

Consumers find order to be positive, highlighting a smooth, swift, and easy online ordering process with... See more

Product

Reviewers highlight positive aspects of product, noting that items are reliable, effective, and arrive in... See more

User experience

Users describe positive interactions with user_experience, highlighting that the website is clear, concise,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always the same experience. quick secure ordering and quick despatch and delivery. You have the option of contact with your G.P if you require them to know. Plus, you can't just get them without doing... See more

Company replied

Rated 5 out of 5 stars

I had an online consultation with Pharmica resulting in medication being prescribed. Check out and payment was easy and quick. My prescription was sent via Royal Mail Tracked 24 and I received it... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Pharmica! I ordered on Saturday and my parcel arrived the very next day on Sunday by Royal Mail Special Delivery Guaranteed. Really impressed with how fast and reliable the delive... See more

Company replied

Rated 5 out of 5 stars

I love this company for so many reasons : Their online order system is clear and easy to use; delivery is quick; there is great control and verification too of what you’re ordering . Great servi... See more

Company replied


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Vitamin and Supplements Store
  6. Weight Loss Service

About Pharmica Pharmacy

Written by the company

Pharmica is the UK's leading online pharmacy, ranked #1 on Trustpilot in the Pharmacy, Online Pharmacy, Chemist, Online Prescription Medication and Medical Supply Store categories.

We've served over 1.8 million customers and have earned over 230,000 independently verified reviews, providing free online consultations and dispensing a broad range of MHRA-approved treatments from our Central London-based pharmacy.

We use cutting-edge technology and automation to continuously innovate our services as part of our unwavering commitment to patient care, convenience and confidentiality.

As we continue to grow, we remain dedicated to maintaining the highest standards of service, reflected in our ever-expanding range of treatments and dedication to bringing you health advice based on the latest medical research and NHS guidelines through our popular email newsletter and Health Hub articles.

Experience an online pharmacy service a class above with Pharmica.

Free Delivery
We offer free delivery on orders above £50.

Subscribe and Save
Get your treatments on time, every time with Pharmica subscriptions - 10% OFF and free shipping on all orders.

Price Guarantee
If you find a cheaper treatment elsewhere, we'll refund the difference.

Loyalty Points Program
For every £1 you spend at Pharmica, automatically earn 3 points. When you have collected enough, you may redeem your points to use on a future purchase.

Pharmica Refer A Friend Program
Every friend or family member you refer to Pharmica gives them 10% off their first purchase with us. Once their order is dispatched, you get 10% off as well.

Quality Treatments
We source the highest-quality treatments approved by the Medicines and Healthcare Products Regulatory Agency from trusted suppliers.

Exceptional Customer Service
Whether you call us, chat with us live on our website, SMS or email us, our experts will be there to help you find the right treatment.

Pharmica Price Promise

We won’t be beaten - and that’s a guarantee

We won’t be beaten - and that’s a guarantee
We know how important it is for patients to find the best treatment at the best value. For that reason, we promise to refund the difference if you find a registered UK online pharmacy that offers the same product with a private prescription and comparable service conditions for a cheaper price within 14 days of your purchase.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52K reviews

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4.9

All reviews

(52,294)

5,035 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Every order is hassle free and followed…

Every order is hassle free and followed by a quick delivery

June 1, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Justin,

We sincerely appreciate you taking the time to provide a review. We’re delighted to hear that you have found every order with Pharmica to be hassle free and that you have been pleased with our quick delivery service. At Pharmica, we’re committed to making the ordering process as smooth and efficient as possible, while providing a reliable service that our customers can trust.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

A positive outcome every time

My experience has been most satisfactory. The medication I ordered was delivered in good time and in line with the schedule provided. The product achieved the result I wanted on several occasions. I recommend the service without hesitation.

July 19, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

We’re thankful for your kind words and support. We’re delighted to hear that you were satisfied with our service and that your order arrived within the expected timeframe. At Pharmica, we understand how important timely delivery and clear communication are to our customers, and it’s wonderful to know that your experience met your expectations.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Wide range of products and easy site to…

Wide range of products and easy site to use at competitive prices
Order arrived with a few days

July 2, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Lisa,

We appreciate you sharing your experience with us. We’re pleased to hear that you found our website easy to use, were happy with our range of products and competitive pricing, and received your order within a few days. At Pharmica, we’re committed to providing an efficient and reliable service, ensuring our customers have a smooth experience from ordering through to delivery.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Great service

Great service

July 6, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear David,

Thank you for your review. We’re delighted to hear that you were happy with the service provided by Pharmica. At Pharmica, customer care and clinical excellence are always at the heart of what we do, and we’re pleased to know that your experience was a positive one.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Fast and reliable

Site is easy to navigate, great communication, fast delivery. Reliable seller.

June 11, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Alistair,

It’s a pleasure to hear you’ve had a positive experience with us. We’re delighted to know that you found our website easy to navigate, our communication clear, and our delivery service fast and reliable. At Pharmica, we understand how important effective communication and a dependable service are for our customers, and we’re pleased that your experience reflected the standards we aim to provide.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 1 out of 5 stars

Don’t bother

Ordered weight loss pills was told 1/3 days it took 4 days and I connected them to see what the hold up was got told to re due on of my 3 photos so I did them 5 day told can’t have pills due to medical reasons !!! Went to Asda same photo same medical history and got excepted within 24 hours and £20 pound cheaper no problem with Asda at all so won’t be going bk to pharmica again !!! As they say just re due a photo and then find another excuse and it took way to long just to be told NO !!! Asda has my 5 star not these

July 23, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Hello Michelle,

Thank you for taking the time to leave your review.

I am sorry to hear about your experience.

As part of our ongoing commitment to patient safety, we updated our clinical processes to include a more thorough check of patients' medical records. I understand this extended the review process, as our senior clinicians needed time to properly assess your medical records and confirm your suitability for treatment, and I am sorry for any inconvenience this delay caused.

Following this review, our clinical team was unfortunately unable to continue supplying your treatment. Our prescribing decisions are based on our own clinical guidelines, which are designed with patient safety as the top priority, and these can vary between providers depending on their individual assessment processes.

If you would like to discuss this further, please do not hesitate to call our pharmacy team on 0207 112 9014 or use our on-site live chat at www.pharmica.co.uk.

Dalia, Pharmica.

Rated 5 out of 5 stars

Great all round service prompt delivery…

Great all round service prompt delivery every time

July 25, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Paul,

We’re very grateful for your review and pleased to know that you’ve consistently received a great service from us. It’s wonderful to hear that you have been happy with our prompt delivery and reliable experience each time you use Pharmica.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

privately dealt with.

Really easy and privately dealt with.
Thank you

July 25, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Paul,

We’re grateful for your kind words and support. We’re pleased to hear that you found our service easy to use and that your experience was handled with the privacy and discretion you expected. At Pharmica, maintaining a confidential, reliable, and professional service is at the heart of what we do, and we’re delighted to know your experience was a positive one.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Thank you for your service

Thank you for your service. If you had not been able to supply us, we would have been in deep trouble!

July 23, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Richard,

Thank you kindly for your review. It’s wonderful to hear that our service was able to support you and that you were happy with the experience provided. At Pharmica, we understand how important a dependable and efficient service is for our customers, and we’re grateful to know that we were able to provide the support you needed when it mattered most.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Easy site to navigate

Easy site to navigate, fill in the medical questionnaire and delivery is always quicker than stated. Have been using Pharmica for almost 2 years now and wouldn't change

July 25, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Steven,

We truly appreciate your feedback. We’re delighted to hear that you have found our website easy to navigate, our process straightforward, and our delivery service consistently efficient. It’s wonderful to know that you have been using Pharmica for almost two years and continue to have a positive experience with us.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Fast and efficient

Simple to order, speedy delivery

June 26, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Keith,

Your review is much appreciated, and we’re happy to learn that you found our ordering process simple and our delivery service speedy. At Pharmica, we understand how important a straightforward ordering experience and timely delivery are for our customers, and we’re pleased to know that your experience reflected the efficient service we aim to provide.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Overall – really good

Good selection, good value, prompt and accurate delivery

July 4, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Jon,

We’re grateful for your kind words and support. We’re delighted to hear that you had a positive experience with Pharmica and were pleased with our selection, value, and prompt delivery service. At Pharmica, we’re committed to providing a reliable and professional service that our customers can trust, and it’s wonderful to know your order was processed accurately and efficiently.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 4 out of 5 stars

My order was handled professionally and…

My order was handled professionally and discretely

June 22, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Leo,

Thank you for your kind review, it’s great to hear that your order was handled professionally and discreetly. At Pharmica, we take great pride in providing a confidential, reliable, and professional service for our customers, and we’re pleased to know that your experience reflected the standards we aim to deliver.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 4 out of 5 stars

Easy site to use very helpful and from…

Easy site to use very helpful and from what I can tell is the cheapest about

July 25, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

We’re delighted to receive your feedback. We’re pleased to hear that you found our website easy to use, our service helpful, and our pricing competitive. At Pharmica, we’re committed to providing an efficient, affordable, and reliable service that our customers can trust, and it’s great to know your experience reflected this.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Very easy to use website and quick and…

Very easy to use website and quick and efficient delivery.

July 1, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Darren,

We truly appreciate your feedback. We’re pleased to hear that you found our website easy to use and were happy with the quick and efficient delivery service. At Pharmica, we understand how important a straightforward ordering process and reliable delivery are for our customers, and we’re delighted that your experience reflected this.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Excellent fast and value for money

July 2, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Stephen,

Thank you for sharing your feedback. We’re delighted to hear that you were pleased with our fast and efficient service and found our offering to provide great value for money. At Pharmica, we are committed to providing a reliable and professional service that our customers can trust, while ensuring a smooth experience from start to finish.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Promt and fast delivery of medication.

Promt and fast delivery of medication.

June 20, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Catherine,

Thank you for taking the time to share your feedback. We’re delighted to hear that you were happy with our prompt service and fast delivery. At Pharmica, we understand how important timely delivery and clear communication are to our customers, and it’s wonderful to know your order was processed efficiently and arrived as expected.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 1 out of 5 stars

Absolute JOKE!!!!!

Absolute JOKE!!!!!

Been ordering Mountjaro for 8 weeks with no issues, tried ordering next dose and suddenly cannot supply me anymore due to medical history, the email i received from this company was a joke, stating i had medical history of IBS and Diverticulitis which is not true, never have i been diagnosed with either, i was once tested due to a bout of stomach pain, never diagnosed and never suffered since.

How have you supplied me for 8 weeks and NOW telling me you cannot supply me? After spending nearly £400 so far on treatment, i want a refund for the money i have wasted starting my mountjaro journey to now be told cannot supply me anymore and also claiming false facts, absolute cow boys!!!! 8 weeks of supplying me to suddenly cannot supply me, hmmmmmm says it all about the professionalism of this company clearly!!!! REFUND ALL THE MONEY I HAVE WASTED WITH YOU!!!!

July 24, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Hello Wayne,

Thank you for taking the time to leave your review.

I am sorry to hear about your experience.

I want to reassure you that safe prescribing is our priority. As part of our updated clinical processes, our prescribers review each patient's medical records before every prescription to ensure the treatment remains suitable and safe to continue. Following this review, our clinical team was unfortunately unable to continue supplying your treatment.

I am pleased that a senior clinician was able to speak with you directly over the phone yesterday to clarify the situation in more detail.

If you require any additional assistance, please do not hesitate to call our pharmacy team on 0207 112 9014 or use our on-site live chat at www.pharmica.co.uk.

Dalia, Pharmica.

Rated 5 out of 5 stars

5 star service when I needed it the most

July 15, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Jack,

Thank you for sharing your feedback. We’re truly pleased to hear that you received a 5-star service when you needed it most. At Pharmica, we understand how important it is to provide a dependable, efficient, and supportive experience for our customers, particularly when timely assistance is needed.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

As usual the service and products are…

As usual the service and products are first class.

July 24, 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Alun,

We’re very grateful for your review and pleased to know that you continue to have a first-class experience with our service and products. We truly appreciate your continued support and loyalty. At Pharmica, customer care and clinical excellence are always at the heart of what we do, and it is wonderful to hear that we consistently meet the high standards you expect from us.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

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