What a great company - very professional from survey to installation! They explained the use and benefits of solar panels very well, then sent over a survey document for us to read. They arrived on ti... See more
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I would love to write a good review about this company. Unfortunately after 9 months, when it rains our PV system causes a fuse in the control panel to trip. Phase energy have been out about 6 ti... See more
We had 14 solar panels a little over a year now and they've worked exactly as promised. We barely use any electricity during the sunnier seasons and sell our excess back to the grid. The installation... See more
It’s always a worry when responding to cold calls but on this occasion I was very glad I did. Phase Energy are excellent, their staff are experts and know their stuff and I will certainly be using th... See more
Company details
Written by the company
As one of the UK’s leading solar companies, with a growing team of over 35 experts we complete around 50 installations a month. We bring a wealth of experience and knowledge to help specifically design and install each one of our customer’s needs. Our mission is to empower both domestic and commercial clients with cutting-edge renewable energy solutions that significantly reduce energy costs and more importantly to tackle the bigger issue of climate change, together.
Contact info
Springfield Rag Room, ME14 1GU , Maidstone, United Kingdom
- 08000383485
- info@phaseenergy.uk
- phaseenergy.uk
4.3
Excellent
59 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Really good experience with Phase…
Really good experience with Phase energy
I had been let down by another company at the designing stage for my solar due to some of our roof being a little tricky.
However phase energy came up with a really good design and the install was really smooth. the installers were extremely friendly & helpful. We were also very impressed with the initial home visit to discuss our usage and solar needs too.
Since the installation we’ve had some great weather, our daily electric charge has now become our weekly monthly charge. We are absolutely thrilled with the results !!
We may look to install a second battery in the future and won’t hesitate to call phase energy again for the install.
Many thanks.
March 26, 2025
Unprompted review
Reply from Phase Energy SE Ltd
Dear Shaun,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
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Great team .. would recommend
We were impressed by the team’s knowledge, specialised experience and professionalism. From the initial site visit, the installation and support, the team are brilliant. We chose them in the first place because they actually came to the house to check and survey before talking us through options, all other companies we contacted gave us a price based on an old aerial photograph, only Phase saw the site and understood the access and logistics. Their pricing was not the highest of all we contacted but they were the most trustworthy through the process. The installation day showed the depth of skills in the team, electricians and roofers. Martin, George and Dave were the tidiest of workers we’ve had on site ever. Handover was great and after installation support brilliant. We thoroughly recommend them.
October 15, 2024
Unprompted review
Reply from Phase Energy SE Ltd
Dear Mr MacBride-Stewart,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
Great experience all-round
The customer service offered by Phase Energy was of the highest order. Their understanding of our needs led to a very informative proposal and the installation was completed in a day with no problems. They have also kept in touch after the installation to check on progress and answer queries
November 14, 2024
Unprompted review
Reply from Phase Energy SE Ltd
Dear John,
Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Solar system including Tesla Powerwall 3
I recently had a solar panel system and a Tesla Powerwall 3 installed, and I couldn't be happier with the entire experience. From the initial consultation to the final commissioning, the team demonstrated exceptional professionalism and expertise.
December 9, 2024
Unprompted review
Reply from Phase Energy SE Ltd
Dear Mr Kruger,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Great experience from start to finish
Really happy with the solar panel
Installation done by Jessie and the guys, despite some initial misgivings about going ahead with a company who contacted us and not the other way round. They were professional and organised throughout, dealing very effectively with any little hiccups along the way. The best thing is now watching the sun shine and our electricity bills reduce considerably!
May 22, 2024
Unprompted review
Reply from Phase Energy SE Ltd
Dear Jackie,
Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.
Enjoy your reduced electricity bills!!
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
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Awesome experience
Awesome experience. Contacted Jesse at Phase Energy through a door to door marketing leaflet. Jesse's followed up regularly after providing a competitive quote, whilst I was trying to sort out the finance through my mortgage. Once that was sorted, installation date was agreed ( within 2 weeks) and the installation itself was conducted by some amazing, experienced tradesmen who did the job in half a day. Great company, great service!!!
February 11, 2025
Unprompted review
Reply from Phase Energy SE Ltd
Dear Mr Harshaw,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Incredibly Professional
We had been thinking about installing solar on our home for many years, we have had quite a few quotes in the past, but no one had made us feel quite so safe and looked after as Phase Energy.
Phase Energy approached us in early December, provided a same day quote and we were off to the races. They listened to our concerns, happily answered all questions from our tenants.
The whole process took less than 2 months from initial quote, and that was with a delay on our part for the works.
Our install was for 42 panels on an Cement Asbestos roof, the install was completed incredibly quickly but also to an very high standard. It felt like there was an entire army on site, but orchestrated perfectly by Phase Energy!
I could not recommend Phase Energy enough, we were probably not the easiest of customers to deal with, but we felt looked after and listened to the entire time.
January 25, 2025
Unprompted review
Reply from Phase Energy SE Ltd
Dear Mr Batsford,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Amateurish Company that wasted my time.
Despite receiving a text from them confirming their arranged visit at the beginning of the week they failed to show . Thereby wasting my time waiting in for them . When I rang them they advised they would check the appointment and call me back. There was no call back that day .
All in all ,a very amateurish company with no organisation or respect for possible customers. Definitely would not recommend them to anyone.
January 15, 2025
Unprompted review
Reply from Phase Energy SE Ltd
Thank you for your feedback, and I’m truly sorry to hear about your experience.
We completely understand how frustrating it is to be given a confirmed appointment, only to be let down with no communication on the day. That’s not the level of service we aim to provide, and I apologise for the inconvenience and time you’ve wasted as a result.
There is clearly a breakdown in communication and follow-up in this case, and it’s something we are taking seriously. We’re currently reviewing our internal processes to ensure missed appointments and unreturned calls are never overlooked.
We are genuinely sorry for the poor impression this has left and appreciate you bringing it to our attention. While we clearly didn’t meet your expectations this time, we are committed to learning from these mistakes and improving how we serve potential customers.
Kind regards,
Phase Energy
Excellent service all round. Very pleased with my solar installation.
Phase Energy worked with me to find the most suitable panel layout for my property. I am very pleased with the installation. The installers were all very professional and polite. Whole installation done in a day which amazed me.
October 30, 2024
Unprompted review
Reply from Phase Energy SE Ltd
Dear Valerie,
Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
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Great customer service
Great customer service, friendly & professional. Would highly recommend!
September 18, 2024
Unprompted review
Reply from Phase Energy SE Ltd
Dear Valued Customer,
Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Brilliant
Professional and efficient service. Thoroughly recommend.
September 4, 2024
Unprompted review
Reply from Phase Energy SE Ltd
Dear JC,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Great customer service
Great customer service. Very happy with work completed. Would recommend.
September 28, 2024
Unprompted review
Reply from Phase Energy SE Ltd
Dear Mr Powers,
Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried our at your property and we are delighted to hear you are happy with our services.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Reply from Phase Energy SE Ltd
Dear Mr Taylor,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
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Thank you to the Phase Energy team
Thank you to the Phase Energy team. Excellent service from start to finish, so friendly and knowledgeable. Clean and tidy and most importantly so happy with the outcome, my partner and I couldn't be happier.
I couldn’t recommend Phase Energy SE Ltd enough.
September 30, 2024
Unprompted review
Reply from Phase Energy SE Ltd
Dear Valued Customer,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Reply from Phase Energy SE Ltd
Dear Mrs Smith,
Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Phase energy recently completed a solar…
Phase energy recently completed a solar pv installation for my home in Surrey. The service was superb from start to finish and I couldn’t fault them one bit.
August 29, 2024
Unprompted review
Reply from Phase Energy SE Ltd
Dear Miss Beck,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
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