My prescription is always filled on time. Delivered to my home as promised again in a timely manner, giving me the information for when my next dosage will be ready. It’s a pleasure to do business wit... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I received my latest prescription via UPS not the US Postal service. The area in which I live has a postal service that is having issues. My very first RX was delivered by them. It was not th... See more
Good communication was important to us since we are elderly. They are always on point with service and delivery. It's great that it's one less thing to worry about especially when you are relying on e... See more
There is good and accurate communication. Also, when I called once, they were very pleasant and helpful. Delivery always arrives when email said it would. It is excellent service.
Company details
- #4 of 53 best companies in Online Pharmacy
- #2 of 4 best companies in Pharmaceutical Products Wholesaler
- #11 of 93 best companies in Pharmacy
About PhilRx
Written by the company
Smarter Prescriptions
At Phil we are on a mission to help people get their prescriptions quickly, easily, and affordably. Our easy mobile experience helps get your meds covered by insurance and delivered to your door while providing real-time updates and refill reminders.
How the PhilRx Platform Works:
1) Your doctor sends your prescription to PhilRx
2) Within minutes, we will send you a text to confirm your insurance information.
3) We will work with your insurance provider to get you the lowest out-of-pocket cost
4) Confirm your payment and delivery information
5) We deliver your prescription to your home, quickly and easily
6) We will send you a text when it is time for your refills
Phil, Inc. is the company that provides the PhilRx platform.
At Phil we are on a mission to help people get their prescriptions quickly, easily, and affordably. Our easy mobile experience helps get your meds covered by insurance and delivered to your door while providing real-time updates and refill reminders.
How the PhilRx Platform Works:
1) Your doctor sends your prescription to PhilRx
2) Within minutes, we will send you a text to confirm your insurance information.
3) We will work with your insurance provider to get you the lowest out-of-pocket cost
4) Confirm your payment and delivery information
5) We deliver your prescription to your home, quickly and easily
6) We will send you a text when it is time for your refills
Phil, Inc. is the company that provides the PhilRx platform.
Contact info
150 E Campus View Blvd, 43235, Columbus, United States
- 8555880387
- help@phil.us
- phil.us
4.8
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My medication arrived on time
My medication arrived on time, in good shape and a good price.
June 8, 2026
Great customer service when you email…
Great customer service when you email or call for any assistance.
June 10, 2026
Everything!
Everything!
I never have to ask for a refill or that I need to contact my provider for new script when refills exhausted...
They do it all!
Thank you so much for all you do
June 17, 2026
Have not received my eye drops in about…
Have not received my eye drops in about a month. Called twice matter if fact on the line now with Raleigh who is checking for the problem. First and hope last time this problem exist!
June 16, 2026
Reply from PhilRx
Thank you for your feedback. We’re sorry to hear about the delay in receiving your medication. Our Escalations Team is currently reviewing your order and working toward a resolution. We appreciate your patience while this is being addressed.
They keep up with my medication when…
They keep up with my medication when it’s due it’s always on time. They are always helpful with any questions I have. I appreciate the excellent service
June 17, 2026
Excellent service!
June 10, 2026
Ideal service and follow up.
There communication is perfect and timely.
Customer service and support as well.
June 10, 2026
Service PhilRx makes it easy to…
Service PhilRx makes it easy to order and receive prescriptions. Their choice of communication through emails lets you know what phase your order is in and when it will be arriving. I have greatly appreciated their personalized service. Christine
June 5, 2026
Phil rx responded to me immediately and…
Phil rx responded to me immediately and understood that I needed my prescription asap which they mailed to me without charging me extra
June 17, 2026
Automatic refills that arrive before I…
Automatic refills that arrive before I run out of my original prescription! Thank you!
June 17, 2026
I had to change my delivery address…
I had to change my delivery address because I was out of state at the time I needed it refilled. The delivery was on time without any problems could not ask for anything more professional
June 10, 2026
Customer service regular as clock work!!
June 17, 2026
I received the order on time with mo…
I received the order on time with mo problems. All the staffs were very courteous, friendly, efficient. Thank you fir the excellent service.
June 15, 2026
Great customer service!
June 10, 2026
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