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Philip Jones Jewellery Reviews 7,140

•
TrustScore 5 out of 5

4.8

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Looking at 612 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beauty and quality, often noting the excellent value for money. Many people are delighted with the prompt delivery service and the careful, attractive packaging, which often includes gift bags and cleaning cloths. The ease of the ordering process and the competitive pricing are also frequently highlighted as positive aspects. However, some customers experienced issues with delivery, with items either arriving late, not arriving at all, or being marked as delivered when they hadn't been. A few other people also felt that the product quality was not as expected, mentioning items that broke quickly or appeared tacky, and some found certain items to be smaller than depicted online.

What people talk about most

Product

Users describe positive interactions with the product, often praising the beautiful and well-made jewelry,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality of the jewelry,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speed of delivery, with... See more

Price

Customers consistently note positive experiences with price, often highlighting the very good and competitive... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the easy ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful pair of gold plated 'Tree of Life' earrings with tiny little zircondia crystals embedded in the branches. Thrilled with product, very good price, great packaging if a gift, prompt delivery.... See more

Rated 5 out of 5 stars

Delighted with the pretty little mother of pearl pendant and chain bought as a stocking filler for my granddaughter. Also the quality of the gift box and packaging purchased . It all comes together... See more

Rated 5 out of 5 stars

Absolutely delighted and somewhat surprised given the cost of the jewellery how gorgeous it was. I ordered 2 bracelets and an earring, bracelet and necklace set for work colleagues. They arrived in go... See more

Rated 5 out of 5 stars

Ordered some sterling silver heart hoops. Great price, super quick delivery and fabulous packaging. Lovely little gift pouch included and additional plastic butterfly backs. Excellent service all roun... See more

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Gift Shop
  4. Jeweler
  5. Jewelry Designer
  6. Wedding Store

About Philip Jones Jewellery

Written by the company

Philip Jones Jewellery

 

Philip Jones is a prominent jewellery brand based in the United Kingdom. The company is known for its commitment to quality and value, as well as its dedication to customer satisfaction. With a passion for creating beautiful and affordable collections, Philip Jones specialises in jewellery with a luxe finish that is both elegant and timeless.

Philip Jones Jewellery Summer Collection

Each piece of jewellery is well-crafted, with meticulous attention to detail and precision, ensuring that customers receive a premium product that is of exceptional quality. The brand's experienced designers are dedicated to bringing their unique, creative vision to life, resulting in jewellery that is both stylish and sophisticated.

At Philip Jones, customer satisfaction is of utmost importance, which is why the brand is devoted to delivering exceptional service to every customer. This commitment to excellence has earned Philip Jones a stellar reputation in the jewellery industry, with many loyal customers returning time and again to find the perfect addition to their jewellery collection.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Absolutely stunning

Absolutely stunning, definitely recommend and will be buying again, beautifully packed and gift bag aswell. So so happy. Great price and fast delivery

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent value for money and quality

This is good value for money good quality jewelry. I'm a big fan of the stud earrings as they go for any occasion and this time I bought one of the tennis bracelets. One comment would be that it is very small but I've got small wrists anyway so it was fine and it certainly looks for very pretty in the silver finish.
The items arrive nicely packaged and there's no problem with getting them through the letter box. I love the little grey drawstring bags which I keep the items in going forwards. Really pleased!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery,
Packaging excellent...again my bracelet came with a gift pouch
Beautiful jewellery, really great value for the money
I have had earrings too, love, love, love them all .

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Quality Jewellery

I have bought a couple of times from here. It's easy to find what you want, the jewellery is excellent quality and comes in a lovely little pouch which not only protects it but is that bit extra if buying for a gift.
It's delivered within a couple of days it's an excellent service which I would recommend 😊

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful bracelets

Beautiful bracelets, have ordered from here before, great value & superb quality. Arrived quickly, definitely would order time & time again 10/10

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely earrings!

Earrings ordered for a friend’s birthday, just as described. Delivered by the post office - was given a date and they were delivered on that date. Good packaging and quick delivery.

April 24, 2026
Rated 5 out of 5 stars

5 stars on every level

Beautiful jewellery that was packaged so well, complete with cleaning cloth for every pair. It arrived quickly and was exactly what I was expecting. I highly recommend. Phillip Jones jewelry.

April 24, 2026

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