Recently came across Philip Jones jewellery & have purchased 2 items from them. Both special birthday gifts. The jewellery is great quality and looks more expensive for what it is. Delivery was qu... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
All 3 items purchased are beautiful & lived upto the description on the web page. Pearl bracelet is exceptional bought for friends birthday. The other 2 items were bought for a 17 year olds birthday.... See more
What wonderful service and extremely quick delivery. I ordered 2 small delicate "Thank-you for tying the knot necklaces" which were beautiful and dainty. The two small travelling jewellery boxes were... See more
I found exactly what I was looking for for my best friends 70th birthday it was beautifully packaged with a lovely card and friendship words on it perfect for the occasion. It arrived on Tuesday and I... See more
Company details
About Philip Jones Jewellery
Written by the company
Philip Jones is a prominent jewellery brand based in the United Kingdom. The company is known for its commitment to quality and value, as well as its dedication to customer satisfaction. With a passion for creating beautiful and affordable collections, Philip Jones specialises in jewellery with a luxe finish that is both elegant and timeless.
Each piece of jewellery is well-crafted, with meticulous attention to detail and precision, ensuring that customers receive a premium product that is of exceptional quality. The brand's experienced designers are dedicated to bringing their unique, creative vision to life, resulting in jewellery that is both stylish and sophisticated.
At Philip Jones, customer satisfaction is of utmost importance, which is why the brand is devoted to delivering exceptional service to every customer. This commitment to excellence has earned Philip Jones a stellar reputation in the jewellery industry, with many loyal customers returning time and again to find the perfect addition to their jewellery collection.
Contact info
Unit 6 Dane John Works, Gordon Road, CT1 3PP, Canterbury, United Kingdom
- 01227 634020
- help@philipjonesjewellery.com
- www.philipjonesjewellery.com
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
I was looking for earrings and a ring…
I was looking for earrings and a ring to complete a jewellery gift of a necklace and bracelet and you had exactly what I needed.
Easy to purchase / checkout etc
Speedy delivery
Tracking available
100% happy with my purchase which came in cute little pouches to keep them In , thank you
August 25, 2026
Unprompted review
Always happy !
Bought from Philip Jones before...always great choices, great quality, great prices and excellent customer service. Thank you.
August 29, 2026
Unprompted review
Good in every respect
Good in every respect - price, quality and delivery. Would recommend.
August 17, 2026
Unprompted review
It’s amazing
It’s amazing I get what I want and the service is brilliant thank you
August 28, 2026
Unprompted review
Delivery was quick
Delivery was quick. The bracelet was very good quality especially for the price
August 24, 2026
Unprompted review
Delivery within a couple of days
Delivery within a couple of days. Pleased with the earings and bracelet would highly recommend
August 18, 2026
Unprompted review
Beautiful jewellery
Easy website to navigate, good choice of jewellery at very affordable prices.
Beautiful jewellery arrived really quickly in very good packaging, also received a free gift.
Excellent service, will use again and definately recommend.
August 18, 2026
Unprompted review
Lovely jewellery
Recently came across Philip Jones jewellery & have purchased 2 items from them.
Both special birthday gifts.
The jewellery is great quality and looks more expensive for what it is. Delivery was quick too. Would recommend this shop & will be purchasing again in the future.
August 26, 2026
Unprompted review
Highly Recommend
Very reasonable prices. Beautifully packaged. Quick delivery and stunning products, highly recommend
August 25, 2026
Unprompted review
Just great service and great quality…
Just great service and great quality jewerley would recommend in the future and will be ordering again 2 .. thankyou..
August 24, 2026
Unprompted review
Lovely jewellery
Lovely jewellery , got in the sale, fast delivery, perfect 🤩
August 24, 2026
Unprompted review
Happy customer
Beautiful earrings lovely colour super quick delivery
August 18, 2026
Unprompted review
My third purchase and love the huggies …
My third purchase and love the huggies fast postage and loveky items
August 14, 2026
Unprompted review
Perfect!
Perfect items, faster than expected delivery and lovely for my wedding & gifts!
August 15, 2026
Unprompted review
Haven’t even received my order yet…
Haven’t even received my order yet really bad
August 21, 2026
Unprompted review
Reply from Philip Jones Jewellery
Thank you for your review. We’re sorry to hear that your order has been delayed and understand how disappointing this can be.
We can confirm that orders are dispatched within the stated timeframe; however, unfortunately, delays or issues can occasionally occur while a parcel is with the courier.
If your order has not arrived as expected, please contact our customer service team at help@philipjonesjewellery.com with your order details. We will be happy to look into the tracking, raise a case with the courier where necessary, and assist with resolving the issue as quickly as possible.
Kind regards,
Philip Jones Jewellery
Faulty Clasp on two Necklaces
I brought a few necklaces and earrings in the sale . I love Philip James Jewellery but was very disappointed with two of the necklaces I received that have faulty clasps the one necklace the clasp won't close . I didn't realise until i put it on to go to work and luckily just as I was leaving it fell off in my hall way.
I went to replace it with another necklace I'd brought at the same time & the clasp would not open .
So as you can imagine I'm very disappointed with these purchases.
August 20, 2026
Unprompted review
Reply from Philip Jones Jewellery
Thank you for taking the time to leave your feedback. We’re sorry to hear that the item did not meet your expectations.
We want our customers to be happy with their purchases, and if an item is not suitable or is not as expected, it can be returned to us in accordance with our returns policy for a refund.
If you would like any assistance arranging a return, please contact our customer service team at help@philipjonesjewellery.com with your order details and we will be happy to help.
Kind regards,
Philip Jones Jewellery
Excellent efficient service
Excellent efficient service, beautiful jewellery and great value for money.
August 17, 2026
Unprompted review
Really fast delivery
Really fast delivery, great communication, well packaged…. Item was exactly as advertised… will definitely buy from this company again 😎
August 12, 2026
Unprompted review
Daughter and friend loved their…
Daughter and friend loved their earrings and so happy with their gifts
August 13, 2026
Unprompted review
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