Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Been a loyal customer for around ten years, my whole home is set up with hue lights and sensors
Just recently Philips hue launched a new hub called pro, it’s advertised as being improved? But on installation I found that all third party apps that work with hue cannot connect to my new hub
So my experience is terrible I’ve wasted £90 on an upgrade which is in effect a down grade
So disappointing that the customer service offered by this company is rubbish. Having installed their system and some lighting years ago, and it has worked well, I recently needed to add more lighting. Using their Black Friday offer, I found that the lighting I needed was out of stock, and even though the website said it would automatically contact me when it was available, it hasn't, and there is an online error with other lights that I need. I reported this to Hue, but they have taken no action, and their communication methods are also disappointing. Avoid.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
