Bad Service & Support / Overcharges Customer and Underpay Staff to Survive
1. Entire organisation is Managed by the Lim family that lacks brains, experience and knowledge. They are not very bright, thus no vision and very poor execution. Nepotism at its worst!!
2. Business model for survival is to try to copycat the leading Fintechs like Tiger, Moomoo, CMC, Saxo, Interactive Brokers, Syfe, etc
3. Entire profitability of the business comes from underpaid staff. Staff underpaid 50%+ “below market rate.”
4. If staff are paid market rate, the entire organisation will run at a loss.
5. Phillip will prioritise cheapness for quality.
6. Hiring is based on who can take a lower salary and a bigger pay cut over experience, knowledge, skills or the ability to execute.
7. Most staff have a 2nd job outside Phillip in order to pay the household bills.
8. Many top talents with strong academic credentials like PHDs from Ivy Leagues, top Global Universities (eg London School of Economics, Tokyo Uni, Whartons, Booth School of Business, Said / Oxford, MIT, and fortune 100 experience have resigned from the company due to frustration dealing with the leaders and their awful culture, namely the big Lim / Chairman, and small Lim (children) family.







