Phil Sproson Photography Reviews 106

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

The Peak District puzzle I, VivianC, purchased as a gift for my Derbys.friends Dawn&Steve is lovely & was quickly received by them, but without any mention of me, such that they had no idea who it was... See more

Company replied

Rated 5 out of 5 stars

I love the calendars received! Breathtaking photography to brighten every day. I especially appreciate the bonus 2022 calendar as there is still plenty of the year left. I hope to mark some days up wi... See more

Company replied

Rated 5 out of 5 stars

Absolutely awesome product (Peak District map jigsaw), packaged well and delivered ahead of expectations. The price reflects the quality and unique nature of the jigsaw, I'm looking forward to star... See more

Company replied

Rated 5 out of 5 stars

Purchased the 2023 calendar and Phil's hardback 'coffee table' book in November 2022 as Christmas presents. Items delivered promptly and well packaged and of great quality. Both items were gratefully... See more

Company details

  1. Photographer

Written by the company

Peak District based destination, tourism and brand photographer. Producer of retail products including books, jigsaws, calendars, greeting cards and postcards. Established in 2014, Phil Sproson Photography serves in and around the Peak District National Park.


Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

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Rated 3 out of 5 stars

The advert said The Norfolk Broads but…

The advert said The Norfolk Broads but the jigsaw is of the whole of Norfolk. Not what I wanted.

April 7, 2023
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Reply from Phil Sproson Photography

Thank you for the review Richard, however, the lid product photo shows the extent of the reaches of the mapping, and the puzzle includes the Norfolk Broads within the bounds of the scale of the mapping.

Also, since the puzzle keeps strictly to 1,250,000 Ordnance Survey scale there is a balance of either taking in more of the Broads, but then including more solid blue sea, which would be uninteresting, or including more of Norfolk which is the preference opted for with this puzzle. I am sorry that this true to scale map jigsaw was not for you.

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Rated 4 out of 5 stars

The Peak District puzzle I

The Peak District puzzle I, VivianC, purchased as a gift for my Derbys.friends Dawn&Steve is lovely & was quickly received by them, but without any mention of me, such that they had no idea who it was from! And this survey is addressed to them on my purchase email! I hope my response helps you tweak your order form and record keeping and that you & Suzanne, et al. are well and enjoying the beautiful June sunshine 🥰, VivianFormerDerbys.Resident&ForeverPeakDist.Enthusiast🏞️

March 6, 2023
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Reply from Phil Sproson Photography

Thank you for the review Vivian, the purchase was hugely appreciated, as all purchases are, and it was brilliant that the package was delivered quickly by Royal Mail.

The customer order notes show no instructions left at checkout, and also the billing and shipping address are the same address and this would usually mean that the purchaser is the recipient too. I do try to make my systems robust, so if I had missed a follow up email after purchase that is the only reason that this may have occurred. All the best.

Phil

All the best
Phil

Rated 4 out of 5 stars

Speedy and safe delivery every time

Speedy and safe delivery every time. I ordered calendars in advance for 2024 which arrived once printed. Phil kept in touch throughout and even sent me a discount code to use on future orders. Excellent value and service.

January 17, 2023
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Rated 5 out of 5 stars

Lovely products

Lovely products, and good communication meant I always knew what was happening and when to expect my delivery.

January 13, 2023
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Reply from Phil Sproson Photography

Many thanks for the review it is really appreciated

Rated 5 out of 5 stars

Great service as always

Goods were received very promptly and were well packaged. Very happy with my purchase.

December 27, 2022
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Reply from Phil Sproson Photography

Thank you, I am really pleased that you are enjoying the purchase

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