Phlebotomy Services Ltd Reviews 

490
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and welcoming medical staff who consistently go above and beyond to make every procedure completely stress-free, painless, and remarkably comfortable for everyone involved. Reviewers repeatedly highlight the outstanding care provided during appointments, noting how professionals expertly handle complex situations and successfully assist individuals who struggle with severe needle phobias. Some reviewers were happy with the remarkably quick turnaround times and the extremely seamless booking system that allows for easy scheduling. Consumers also appreciated the high efficiency of receiving prompt test results alongside attentive, professional support throughout their entire visit.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professional, friendly, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, professional, and painless... See more

User experience

Consumers find user experience to be positive, describing the entire service from online booking to the blood... See more

Booking process

Customers had positive experiences with the booking process, highlighting good availability and smooth... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for allowing our 11 year old such a positive experience after so much dread, blood phobia and past medical traumas, it’s helped him in such a huge way, he was so proud of himself and... See more

Rated 5 out of 5 stars

Having been told I have to wait 3 weeks for a repeat blood test at my local surgery I looked on line and came across your services . From the moment I contacted you I was re assured - offered an appo... See more

Rated 5 out of 5 stars

Phlebotomy Services were extremely helpful when I was looking for a private blood test. The planned and quoted for my requirements and assisted in deciding on the best test for my circumstance. T... See more

Rated 5 out of 5 stars

A big thank you to the whole team at Phlebotomy Services Ltd! Gill and the team made the entire process from booking to testing very easy to manage and completely stress-free. I opted for a hom... See more


Company details

  1. Blood Testing Service
  2. Specialized Clinic

Written by the company

CQC-registered private phlebotomy service, established for 17 years, providing professional blood testing at home, at work or from our clinic in Warwickshire. Experienced, handpicked team of phlebotomists covering the UK, Scotland, NI & Wales Private blood testing with or without a GP referral. Blood kit collection and centrifuge services – mobile and clinic-based. NHS blood test forms accepted to help reduce waiting times. Corporate health testing, workplace lead monitoring. Clinical research & trial services. On-site blood testing for gyms, health clubs & sports teams. Nationwide mobile phlebotomy support for leading laboratories. Locum phlebotomy cover for healthcare providers. Specialist phlebotomy support for children and patients with additional needs. Phlebotomy Services Ltd is an independent, family-run CQC-registered phlebotomy provider, established in 2009 by founder Jayne Atkins. What began as a small home-visit service supporting patients with needle anxiety has grown into a trusted nationwide provider, with a clinic and offices in Warwickshire and a carefully selected network of experienced phlebotomists across the UK. Providing professional blood collection services for individuals, NHS patients, healthcare providers, laboratories, businesses, research & sporting clients. We are proud to be a trusted partner to organisations including the Anthony Nolan Trust, supporting their vital donor and clinical services across the UK. From home and workplace appointments to clinic-based testing, clinical research and specialist nationwide contracts, our approach remains the same: professional, reliable and personal. Although we have grown, we remain committed to the values on which the business was built – high standards & care for every patient. We believe we are large enough to deliver nationally, but small enough to care personally.


Contact info

4.9

Excellent

TrustScore 5 out of 5

490 reviews

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4.9

All reviews

(490)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely staff

Lovely staff, easy to book and very skilled at taking blood without me noticing. Highly recommended.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and customer focused

I can recommend this service. It was professional, customer focused, timely and friendly. I needed a blood sample for a test I had purchased and I found the service from first contact through to the sample taking, really good.

October 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Very easy to make an appointment

Very easy to make an appointment. Liz, who I made the appointment with was helpful & friendly. The brickyard has plenty of parking nearby. The environment is clean, bright and airy.
Lovely phlebotomist, Becky, did a quick & efficient job.

October 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing service provided

The service received during our visit was excellent, professional and Jayne was extremely helpful during our visit. She took her time and explained the process thoroughly to my parents. Although it's very difficult to get blood drawn from my dad, she managed to put him at ease and draw the blood. I would definitely recommend their services and would use again in future. Thank you

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

I have now used Phlebotomy Services…

I have now used Phlebotomy Services twice and both times have been welcomed with a smile, seen immediately and immensly courteous and professional, almost a pleasure to get bloods!

September 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Professional, prompt, kind and empathetic. Don't bother going anywhere else.

I did a lot of research before choosing the services of Phlebotomy Services Ltd on behalf of my elderly father.

From my initial telephone contact with Liz - who couldn't have been more helpful - answering all my questions and then some - to the delightful and knowledgeable Becky who traveled a long distance to draw dad's blood, putting him at ease straight away, and making the process so easy for him, I could not have asked for more.

And I particularly appreciated Becky giving more of her time to chat to me afterwards.

It is one thing to deliver a professional service promptly.

It's another (and is much rarer in my experience) to do so with empathy and kindness.

A very big thank you to Liz and Becky and team from me and dad.

Please keep doing what you are doing.

Martin

September 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Really accommodating

Really accommodating. Gave me a really early appointment so that I could make things work in my diary. The centrifuging worked well and the sample was processed by the lab without issue. They do so many of these private blood tests that they are very familiar with the requirements. Very easy from booking, comms after and the appointment itself. Would use again.

July 30, 2024
Unprompted review

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