We had Jack from Phoenix to do our annual TCL A/C split inverter system. We've used Phoenix in the past and found them very professional and knowledgeable. Response for the call out was excellent. He... See more
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We decided to have air conditioning installed in our house last year and chose Nathan and his assistant to carry out the work. We honestly couldn't have chosen a better company. They were polite, pr... See more
Company replied
We asked for quotes from a number of companies, but it was Nathan at Phoenix who was the most responsive, communicative, friendly and helpful. Not only did he provide us with a variety of air con styl... See more
Company replied
Can't recommend Nathan and his team highly enough. I've had two Daikin Emura units installed in the past couple of years, and the entire process, from initial contact, survey and quoting through to... See more
Company details
Written by the company
We specialise in all aspects of Air Conditioning and Refrigeration for both the commercial and residential sectors throughout the South East including London. We work closely with our clients to ensure their needs are always met and that satisfaction is the end result. Our highly skilled Engineers have many years’ experience, working on projects across the board – from single unit installations in individuals’ homes; to larger multi-unit commercial installations. We are also able to offer up to 7 year’s warranty on Air Conditioning Installations!
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- 0333 220 2475
- contact@phoenix-acr.co.uk
- phoenix-acr.co.uk
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Oustanding in every way
Oustanding in every way. Excellent workmanship and customer service - cant recommend highly enough
Excellent service and friendly staff
We had a Daikin aircon unit fitted into our flat. The service was professional and friendly and I would highly recommend them!
Reliable
came on time, did the job, even though one of the tools had a problem for the job he made it go right and got the job done to a good product.
Service with a Smile!
Had our service today from one of the engineers i hadn't met before, George. Really friendly and definitely up to the standards i have got used to from Nathan and his team. Great business, lovely genuine people, great standards of work , would highly recommend to anyone! A*****
Great company
Great company, very quick to respond and answer questions... excellent install and very considerate and helpful... extremely happy with the AC unit
Replacement Aircon and additional…
Replacement Aircon and additional office Aircon. Kept us updated as work progressed, very tidy professional installation. Very happy with the whole process from quote to completion.
Another Air Con fitted by an amazing company
This is the second time we have used this company , I cannot recommend them enough they are an amazing, we love the air con in the bedroom it's been heaven, they are a very respectful company, very polite and knuckle down to the job, you wouldn't of known they have been as they leave no mess. What a wonderful company and a great experience having these guys do an amazing job.
Professional, reasonable, friendly air conditioning company!
We asked for quotes from a number of companies, but it was Nathan at Phoenix who was the most responsive, communicative, friendly and helpful. Not only did he provide us with a variety of air con style/model options but he was patient with my questions. Whereas other companies took forever to respond with quotes, Nathan was always prompt (without seeming desperate for work!). Despite their busy schedule, Phoenix managed to fit us in within a decent timeframe, and when they arrived to fit the unit they were quick, polite and so helpful with set up! We’ve already recommended them to a friend because they’re so good. Highly recommend!

Reply from Phoenix Acr
Review
From design & installation to the ongoing and continued support. Nathan and his team were extremly professional, great support throughout. Highly recommended.

Reply from Phoenix Acr
I was contacted by a gentleman called…
I was contacted by a gentleman called Nathan who I found to be very helpful and explained all the products that they offer, which I found very helpful as this was my first purchase for air-conditioning.
There was no pressure put on me to buy one of their products I found Nathan a very genuine person.
I would highly recommend this company.
Ps just to say I have now purchased my air-conditioning unit from this company.
Thanks guys keep up the good work.
Simon

Reply from Phoenix Acr
Fast response and install from initial enquiry.
Responded to initial enquiry, came in and quoted very promptly. The quote was extremely competitive and their knowledge and friendliness won them the contract. The installation was over 3 days of pouring rain and sun but they ploughed on through and left us with a very neat, tidy and clean install. Would definitely recommend them to anyone requiring their services.

Reply from Phoenix Acr
Very efficient friendly service
Very efficient friendly service.
Very clean and tidy.
Would certainly recommend

Reply from Phoenix Acr
Excellent service and result
Excellent service, neat and tidy work, knowledgeable about product.

Reply from Phoenix Acr
Top quality air conditioner install
Top quality air conditioner install. Install happened on the agreed date, the guys were polite and minimise disruption to the family while working. Recommended!

Reply from Phoenix Acr
Outstanding Company
We decided to have air conditioning installed in our house last year and chose Nathan and his assistant to carry out the work. We honestly couldn't have chosen a better company. They were polite, professional and tidy and the work was carried out to an extremely high standard. Nathan was always on call to answer any questions we had. He takes great pride in his company and goes the extra mile to ensure everything is done properly. We have no hesitation in recommending Phoenix ACR and, personally, would not bother going anywhere else.

Reply from Phoenix Acr
We recently had a conservatory built…
We recently had a conservatory built and asked Phoenix ACR to quote for an indoor unit, their quote was extremely competitive and the professionalism of the team was what won me over.
As with all building work nothing ever runs on time but Phoenix accommodated me pushing dates brilliantly and worked around us, the unit looks great and a comprehensive hand over on how to use it also including all apps etc.
No task was too big or small and totally recommend these guys.

Reply from Phoenix Acr
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