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I want to make booking room with sweet deal offer i call hotel but fully bookes not available same date but sameday in evening i call hotel room available but when i said book with Sweetdeal they said you call in morning make booking with sweatdeal and actually they donot want booking with sweatdeal.very bad hotel behaviour with costumer
Not stayed here yet but excellent customer service so far!
We're booked to stay in July whilst seeing Queen in concert in Copenhagen. Due to current crisis that concert has been postponed for 12 months - emailed late last night to ask for our booking to be postponed and received an early morning response confirming.
Look forward to staying here in 2021 and being able to review the hotel itself!!
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