Phoenix Ghostwriting Reviews 19

SCAMMERS!!! BEWARE!

I originally hired Phoenix Ghostwriting last year and at first they were great!! But every conversation after the initial phone meeting, they stated they needed another $1,500 here and another $4,000, etc., etc. I finally got my money back but had to leave MANY negative reviews and with the promise to remove those negative comments from various platforms. Now after almost a year later I am getting even more emails from “BN Stores Distribution” stating my “book” is ready for distribution!!! What book????? I never signed off or had any other conversation with Phoenix Ghostwriting since last year. Now I have another Email from “Copyright.gov” stating I have to pay another “$,1250” (Hello!!! Learn how to properly know how to put dollar amounts!!!!) for “Copyright Registration ”. OMG!!!! Don’t let this company fool you! I almost did! I am keeping those emails because before they threatened to “sue me for defamation!” Come on!!

STAY AWAY!!

They guided me step by step. Very patient editors. I’m happy with the final book.

Amazing ghostwriting service. Friendly team. Clear communication. My book turned out better than expected.

Phoenix Ghostwriting made my book dream real. Easy process. Great support. Highly recommend their team.

ATENTION FRAUD ! I signed and paid for a contract
for writing my Autobiography. The writer, Richard Garate, ignored my recordings and information and wrote his made-up rubbish, which I stopped after three chapters, as he also ignored my corrections!
EVERY WEEK THEY ASKED FOR ANOTHER PAYMENT! LIKE FOR A BARCODE FOR AMAZON ($ 500), WHICH IS TOTALLY FREE FOR EVERYONE!
I DEMANDED MY PAYMENT BACK ASD STATED IN THE CONTRACT, WHAT THEY IGNORED! TOTAL FRAUDSTERS

Phoenix Ghostwriting – Fair Warning

I hired Phoenix Ghostwriting in January 2025 for a project that was promised to be completed in three weeks. I am now over one year in, and the project is still not completed.

Throughout this process, I experienced consistent delays, poor communication, and work quality that fell well below industry standards, especially when compared to other professional ghostwriting alternatives available today.

Phoenix Ghostwriting promotes a “satisfaction guaranteed or money-back” policy. I have formally requested a refund four separate times. Each request was denied. Instead, I was repeatedly told the project would be “fixed” or completed to my satisfaction—yet no satisfactory final product has ever been delivered.

At this point, the issue is not just delay—it’s missed commitments, broken timelines, and a guarantee that has not been honored.

If you are a professional, executive, or business owner who values clear timelines, accountability, quality writing, and transparent communication, I strongly recommend proceeding with caution. There are far better, more reliable options in the marketplace.

This review is not written out of emotion—it’s written as a fair warning based on prolonged firsthand experience.

Ghosted by Phoenix Ghostwriting: A Cautionary Tale of Literary Liaisons

This review details my experience with Phoenix Ghostwriting regarding an editing and formatting service I purchased for $400.00 on July 1, 2025. While the initial engagement was surprisingly smooth, the subsequent "vanishing act" has left me with more questions than edited pages.
The Initial Charm Offensive

My experience began cordially. Phoenix Ghostwriting was very pleasant, even making prompt and agreeable adjustments to my contract in the early stages. They delivered edited sections of my manuscript, and minor initial issues were quickly resolved.

However, as the process continued, the tone shifted. My assigned 'writer' transformed into a persistent salesperson, constantly pushing for:

Additional funds for the unfinished book.

Marketing packages.

ISBN numbers.

Suggestions for a podcast.

While polite, this relentless upselling was highly annoying and unprofessional, suggesting a focus on sales over service delivery.
The Great Phoenix Escape

The situation transitioned from annoying to outright alarming on December 9th. Phoenix Ghostwriting performed what can only be described as a synchronized, digital disappearing act:

Email Bounceback: An email sent to my account manager was suddenly reported as undeliverable by Hotmail, despite the address having been used successfully many times before.

Phone Purge: I attempted to contact several representatives using the numbers listed in their previous emails. Most were suddenly disconnected. One number rang, allowing me to leave a voicemail, which was never returned.

Main Line Failure: Calls to the main company number met a full voicemail box and no answer.

Digital Iron Curtain: For several days, I have been unable to access my personal account on the Phoenix website, which reports that my IP address has been blocked.

The Curious Case of the Sandwiches and the Signed Contract

Seeking to confirm my suspicions, I did some digging, which uncovered details bordering on the comical:

The 'Office': A snail-mail letter sent to their supposed San Francisco "office" was returned as undeliverable. A quick Google Earth search of the address revealed it was, in fact, a sandwich shop.

The Cover Story: Sales representative, Jay Garcia, had previously claimed their office was on the fourth floor, explaining the absence of a sign by stating that celebrity clients required the firm to be incognito.

The Department Head: I researched the name of the contract signatory, Maximus R. Riley. I discovered an author with a book titled Maximus by Riley Edwards. This strongly suggests the name was concocted using a play on a book title, which is a highly dubious practice for a supposed department head.

Financial Footnote

It's worth noting the initial payment. My bank statement shows the $400 payment was processed by a company other than Phoenix Ghostwriting, a fact they explained by claiming their merchant account used a different name. A few days following this sole unusual transaction, my bank detected and stopped unauthorized fraudulent charges totaling thousands of dollars against my account, forcing me to cancel my bank card. While I cannot definitively link these events, the timing is extremely suspicious.
The Unintended Education (and the Resolution)

While my initial attempt at professional ghostwriting support ended in a spectacular "ghosting," I received an unexpected benefit: An education.

For my $400, I was provided with enough edited samples and detail to see exactly what a finished, formatted book should look like. Now, I feel equipped and confident enough to self-publish my own book via platforms like D2D (Direct to Digital). Given that legitimate ghostwriters and editors charge significantly more, I consider the $400 an expensive, but ultimately valuable, tuition fee.

Since pursuing a money-back guarantee or legal action would likely cost more than the original investment, I am closing this chapter.

Buyer Beware: While the representatives (aside from the pushy sales writer) were generally polite, I do not believe English was their first language, which may explain some of the communication issues.

Good luck to anyone considering their services. You have been warned!

I am writing this review to warn anyone considering working with Phoenix Ghostwriting. I made the mistake of trusting them with a translation project for my book — and it turned into a complete scam.

After paying in advance, they assigned several so-called “project managers” and “specialists” to make the company appear structured and professional. In reality, no service was ever delivered, and every promise they made was empty. The people communicating with me changed constantly, using different names, which now seems like a strategy to confuse clients and look legitimate.

Please also check their social media accounts — they have almost no followers and minimal activity, which I unfortunately noticed only after paying them. This should have been a red flag.

They took the money, stopped providing updates, and never completed the work. When I asked for a refund, there was no cooperation, no accountability, and no professionalism whatsoever.

My advice to anyone reading this:

Do NOT pay them in advance.

Do NOT trust the multiple people contacting you — it’s part of their manipulation.

Do your research and check their online presence before sending any money.

I am now taking formal steps with legal and consumer protection authorities, but I hope this review prevents others from going through the same experience.

Stay away from Phoenix Ghostwriting. This company is not what it claims to be.

DO NOT USE THIS COMPANY! They have a phantom address in San Francisco ca.
I entered a contract with them. They took a complete manuscript I wrote and tweaked a few words. They were also supposed to do illustrations. I spent hours, days, months trying to get them to do the illustrations according to examples I sent. Nothing! Terrible illustrations. They don’t read your book and make illustrations match. After being dissatisfied for so long I exercised my right according to contract to cancel and request refund. After many phone calls, emails, they refused. I hired an attorney who sent them a letter 3 times to their business address. All three times were undeliverable. They could not be found. You will get calls from every city from them. If you talk refund and dissatisfaction they won’t do anything to help. Their English is broken and they don’t understand you. The communication is horrible. I believe this is also Oscar Ghostwriting. Maximus Riley is supposed to be the owner. No number I call for him is valid. I left messages on top of messages for him to call me. The voicemail never identified the company name when I called. Just..Leave a message at the tone…. DO NOT USE THEM. I do not believe their positive reviews.

This company is just not a company of their word. I signed up with this company last year December 2024. They promised me with a contract which I paid 800 dollars for them to proofread and edit an publish the book. It was stated that if I wasn't satisfied with the progress they would refund my money.
later on in the month of February I received a call form one their agent demanding that I pay another 1600 dollars. I told the agent that I wasn't paying anymore money.
Fast forward I told the agent that I wasn't satisfied with the progress and how I was being harassed about about paying more money than what was agreed upon and what was stated in the CONTRACT THAT I STILL HAVE IN MY POSSESSION!

I have on going written lies sent to my email stating that they are going to refund my hard earned 800 dollars since the month of April 2025. They keep saying that they understand my frustration and the money is being held up with the Merchant. It's now almost a year that I have signed up with this company who promise me nothing but Lies after Lies.

it is so disappointing to read the reviews of how other people are satisfied with this company and they can't and wont keep their word about nothing on my end.

The cover design they made for my book was amazing. It perfectly fit the theme and caught people's attention right away. Great team of creative people!

I’m still obsessed with my book cover. It’s literally the first thing everyone compliments. Great design changes everything.

Mzrketing team is really strong I must say! They did a pretty good job.

So far, the project has stumbled. It has been one thing after another. I paid a lot of money to get help with a very important book. Instead of the book writing getting easier, it has gotten more difficult. We have a ways to go and I'll see where this takes me , before I move on. We have been working on the introduction for 4 weeks! That should not be.

Phoenix Ghostwriting's staff is excellent! They produced fantastic drafts, listened intently and meticulously revised everything. With the finished manuscript, I am overjoyed and intend to collaborate with them once more.

Unfortunately, I submitted for a quote online and it's been a poor experience. I took the first call from Max Reed and I told him that I was under the weather and he can try me back in a couple of days. Today he called back and I am still not well and I just asked for him to cancel the quote since I cannot deal with this right now. He told me to "get lost and not waste his time". First, if I submit a request for an EMAILED quote why do I need to talk to you 5 seconds after I hit send, just send the prices and I'll call you if I feel like your baseline meets what I am looking for. Second, if I tell you to cancel the quote for now because I have too much going on and that's how you act you will never see business from me. I could've reached out or resubmitted my query after the dust settled but you want to be rude and try to tell me off. Very unprofessional company!

Phoenix Ghostwriting is amazing! My initial notion was transformed into an amazing tale by their team, of which I am pleased. They are enthusiastic, professional, and a pleasure to deal with. You've come to the right place if you need assistance making your tale come to life. Phoenix Ghostwriting will be a huge success!

I'm amazed by the marketing results from phoenix Ghostwriting. They truly understand how to position a book in the market. Professional, efficient, and effective.