The course tutor Wayne was excellent . His style and teaching methods made the course both fun and effective. ( Not death by PowerPoint) He is a credit to Phoenix . Training and reference materials we... See more
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Phoenix Health & Safety provides a range of Health and Safety training courses, including IOSH Training, NEBOSH and IEMA Qualifications, and the NVQ Level 6 Diploma. Established in 2005, Phoenix is committed to providing the ultimate learning experience to its students, cutting through the jargon and red tape of the health and safety industry. We offer a range of learning methods for our training courses and qualifications. Students can book a Classroom course delivered in one of over 30 UK venues. You can get the same classroom experience online with our Virtual Classroom courses, with lessons delivered via video calls. Alternatively, opt for flexible e-Learning, where you’ll progress at your own pace, studying on our dedicated e-Learning platform. Employers wanting to book a course for their team can also choose our In-House study option, where the course is delivered at your premises, minimising disruption to your organisation’s work. Whatever method of study you choose, Phoenix students always benefit from the assistance of our Study Support team. Contact them by telephone or email, and they’ll give you study advice, exam tips, and explanations of course content. Phoenix also offers various Health and Safety Consultancy Services, including constructing your Risk Assessments, Audits, Inspections, and Health and Safety Policy creation. These support your organisation in meeting legal safety requirements and improving its Health and Safety Management System. Whether it be health and safety training or support for your organisation’s safety practices, Phoenix delivers an outstanding service, helping you meet your safety needs.
Keys Business Village, Keys Park Road, Cannock, WS12 2HA, Staffordshire, United Kingdom
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Great company.
The trainer I was allocated, Matt Griffin, was really good. always had time to answer any questions that i had. He took the time to explain the next steps and also gave good advice on the next steps. Thank you for all the help. I would 100% recommend people to use this company
I have thoroughly enjoyed completing my NVQ Diploma course and would highly recommend it to anyone looking to develop their knowledge, skills and professional qualifications.
Throughout the course, I received excellent support from my tutor, Rebecca. She was always approachable, helpful and encouraging, and took the time to explain things clearly whenever I needed additional guidance. Her knowledge and experience made the learning process much easier and gave me confidence in completing the required work.
Rebecca provided consistent support and constructive feedback throughout the course, while also allowing me to work independently and at my own pace. Her professionalism and commitment to helping me achieve the qualification made a real difference to my overall experience.
I am extremely pleased to have completed the course and would like to thank Rebecca for all of her support, encouragement and guidance throughout my studies.
Recently completed my Level 6 NVQ Diploma in Occupational Health and Safety Practice. Having completed NEBOSH General & Construction in the classroom. More recently, I completed the Nebosh Fire in the Open Book online format, and I would admit I was a little apprehensive about doing the level 6 NVQ online.
Rebecca Walsh was my tutor; she was extremly supportive throughout. Very proactive in response, allowing consistency and momentum throughout the course. Thank you.
Excellent experience with Phoenix Health & Safety whilst completing my NVQ Level 6 in Occupational Health & Safety. The support provided throughout was first-class. A particular thank you to Rebecca Walsh, whose knowledge, professionalism and encouragement helped me successfully achieve the qualification. I would highly recommend Phoenix and Rebecca to anyone looking to advance their health and safety career.
Having recently completed the classroom based NEBOSH National General Certificate, I'd have no hesitation recommending Phoenix to anyone considering health and safety training.
The venue and facilities were good and the course was nicely structured. I felt well supported throughout by my trainer Shane, who made the topics enjoyable and relatable. Overall, a positive experience and one I'd revisit to progress my qualifications.
I have nothing bad to say about my experience with Phoenix Health and Safety - I have recently completed my NVQ6 with them and the process was seamless with a really easy to use online platform for evidence submissions and Knowledge tasks. My NVQ Assessor Rebecca Walsh was really approachable and helpful and response time to queries etc was fantastic. I would 100% recommend this company and they will definitely be my first port of call going forward.

Reply from Phoenix Health & Safety
Recently completed my Level 6 NVQ Diploma in Occupational Health and Safety Practice. Having completed NEBOSH General & construction in the class room, I was a little apprehensive about doing the L6 NVQ online. Rebecca Walsh was my tutor, she was outstanding throughout & nothing but praise. Very proactive in response, allowing consistency and momentum throughout the course. Thank you.
Nathan S

Reply from Phoenix Health & Safety
The training was very well delivered and explained in a very professional manner. Enjoyed the course and the positive engagement from our tutor Simon Moore.

Reply from Phoenix Health & Safety
I've just completed my 9 day in-classroom NEBOSH general certificate course with Shane. He has been an excellent trainer and made the course enjoyable throughout. He has provided excellent feedback on completed homework and has given helpful advice towards the upcoming exams. Definitely recommend!

Reply from Phoenix Health & Safety
I recently completed the Level 6 NVQ Diploma in Occupational Health and Safety Practice with Phoenix and had a very positive experience throughout.
My assessor, Matt Griffin, was professional, approachable and supportive from the beginning. His feedback was clear and constructive, and he helped me understand what was required while allowing me to use genuine evidence from my own workplace and experience.
The course was well structured and manageable alongside a demanding full-time role. I am delighted to have passed and would happily recommend Phoenix—and Matt in particular—to anyone considering an occupational health and safety qualification.

Reply from Phoenix Health & Safety
I am new to the role as Head of Service with a homeless charity and from the first day I met Toby I felt confident that I was in safe hands with our health and safety, he is a true professional and his knowledge immeasurable. Phoenix sort everything out for you and their support network is second to none. Amr and Ashlea are stars in their own right and the visit and actions they completed has instilled confidence that we are on the right path and have unconditional support to get there. I cannot thank Toby and his team enough and would give them 100 stars if I could.

Reply from Phoenix Health & Safety
Completing the L6 NVQ slotted in very well with my existing work commitments, Ann Mitchell was my tutor, Ann provided expert guidance on any questions I had regarding types of evidence I can use, I found her feedback constructive and helpful espcally in maintaining my portfolio, and development plan.

Reply from Phoenix Health & Safety
**Excellent support throughout my Level 6 NVQ**
I had a really positive experience completing my Level 6 NVQ in Occupational Health and Safety Practice with Phoenix Health & Safety.
A special thank you to Rebecca Walsh, who was my mentor and assessor throughout the qualification. Rebecca was approachable, knowledgeable and supportive, and always provided clear and constructive feedback. She helped me understand exactly what was required while still allowing me to demonstrate my own knowledge and experience.
Completing an NVQ alongside a full-time role can be challenging, but Rebecca’s guidance made the process much more manageable. Her support gave me confidence that I was on the right track and helped me successfully progress through each unit.
I would highly recommend Phoenix Health & Safety, particularly Rebecca, to anyone considering completing their Level 6 NVQ.

Reply from Phoenix Health & Safety
I recently completed the IOSH Managing Safely course with Phoenix Health & Safety and had a very positive experience throughout.
The course was well structured, informative and practical, with plenty of useful information that I can apply in the workplace.
A particular mention must go to our trainer, Shane Goss, who was excellent. Shane was knowledgeable, approachable and engaging, and explained the subject matter clearly while using practical examples that made the course interesting and easy to follow. He created a relaxed environment where questions and discussion were encouraged.
I’m very pleased to have successfully completed the qualification and would happily recommend Phoenix Health & Safety to anyone considering the IOSH Managing Safely course.

Reply from Phoenix Health & Safety
The IOSH course was quite informative and the delivery of the course material was very good.
What I learned will be quite useful going forward.

Reply from Phoenix Health & Safety
1 of the better training courses I have been on, great trainer (Shane) courses like this can be really boring and hard to concentrate for the amount of information you take in over 3 days (IOSH Managing safely) but Shane broke the course up well and threw in multiple real life events and interactive discussions which made the course in my opinion more enjoyable and easier to remember the information.

Reply from Phoenix Health & Safety
I have recently completed the NVQL6 Diploma for H&S professionals. The method for submitting evidence based learning and answering knowledge based questions using the supplied templates was very easy to navigate and made the experience a pleasant one. My assessor was Rebecca Walsh who always readily available to help with any questions I had and guide me through the qualification. Having an assessor allocated for my qualification was a huge help. Would highly recommend Phoenix for any of your H&S course needs.

Reply from Phoenix Health & Safety
The whole process of booking the NVQ was smooth and efficient.
The course started excellently, initial conversations and setting out the programme, rattled through four units and received no feedback and led to serious delays in completion and my confidence in the assessor wavered.
Fast forward 12 months with a new more accommodating assessor (Rebecca) who was supportive, understanding and all round positive influence I have completed a course that was looking out of grasp.
I have completed several courses with Phoenix both classroom and distance and apart from a 12 month hiccup and a bad experience to start I wouldn't hesitate to complete more learning with them.

Reply from Phoenix Health & Safety
I am currently completing my NEBOSH General Certificate in Health and Safety, and I have to say, having Mark Purvis as my tutor has been an absolute privilege. What an amazing tutor he is! His experience, knowledge and expertise are truly unbelievable. I have learnt so much from him throughout the course.
Coming from South Africa and having to understand international health and safety laws, regulations and principles, I initially thought it was going to be incredibly challenging. But Mark has a way of explaining even the most complicated concepts through his in-depth explanations, practical examples and real world knowledge, which made everything so much easier to understand. He is honestly one of the best tutors I have ever had the pleasure of learning from. I am so grateful that he was allocated to my course, and I couldn't have asked for a better tutor to guide me through this journey.
Now, all that's left is for me to pass, so I can prove that all his excellent teaching has paid off :)

Reply from Phoenix Health & Safety
Tony Rothwell, IOSH Virtual Classroom 26-28/8/26. Very informative course, delivered well and explained in detail the reasoning why these actions are in place, not just reading off a slide.

Reply from Phoenix Health & Safety
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