The course tutor Wayne was excellent . His style and teaching methods made the course both fun and effective. ( Not death by PowerPoint) He is a credit to Phoenix . Training and reference materials we... See more
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I’ve just completed a 9 day course for the NEBOSH General Cert. It was clear and informative with some great interaction in the classroom. We had two trainers and they both put everyone at ease and th... See more
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I have just completed the 2 week NEBOSH general certificate course with Phoenix. Firstly the communication before the course and on the live chat was fantastic. I did the course through virtual clas... See more
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The course was informative and enjoyable, despite the amount of content that was needed to go though. Even though the course was 9 days it never felt like it dragged and all of us felt engaged throu... See more
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Company details
Written by the company
Phoenix Health & Safety provides a range of Health and Safety training courses, including IOSH Training, NEBOSH and IEMA Qualifications, and the NVQ Level 6 Diploma. Established in 2005, Phoenix is committed to providing the ultimate learning experience to its students, cutting through the jargon and red tape of the health and safety industry. We offer a range of learning methods for our training courses and qualifications. Students can book a Classroom course delivered in one of over 30 UK venues. You can get the same classroom experience online with our Virtual Classroom courses, with lessons delivered via video calls. Alternatively, opt for flexible e-Learning, where you’ll progress at your own pace, studying on our dedicated e-Learning platform. Employers wanting to book a course for their team can also choose our In-House study option, where the course is delivered at your premises, minimising disruption to your organisation’s work. Whatever method of study you choose, Phoenix students always benefit from the assistance of our Study Support team. Contact them by telephone or email, and they’ll give you study advice, exam tips, and explanations of course content. Phoenix also offers various Health and Safety Consultancy Services, including constructing your Risk Assessments, Audits, Inspections, and Health and Safety Policy creation. These support your organisation in meeting legal safety requirements and improving its Health and Safety Management System. Whether it be health and safety training or support for your organisation’s safety practices, Phoenix delivers an outstanding service, helping you meet your safety needs.
Contact info
Keys Business Village, Keys Park Road, Cannock, WS12 2HA, Staffordshire, United Kingdom
- 0345 500 8811
- info@phoenixhsc.co.uk
- www.phoenixhsc.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Nebosh Diploma with Adrian
Having just completed the theoretical knowledge part of the DN3 Nebosh Diploma with the assessment coming next week I have to admit I am sad to be finishing the course with Adrian. We started back in January and whilst the Diploma has been very hard work I have enjoyed every minute of the training. Adrian brings the course to life by providing real world examples of situations that he has gained through his career. This more visual and descriptive method of teaching aligns with my learning style and I am so thankful that I got Adrian as a tutor.
July 10, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your experience, David. It’s wonderful to hear how much you enjoyed the DN3 NEBOSH Diploma and that, despite the challenge of the qualification, you found the learning journey so rewarding.
We’re especially pleased to hear how much of a difference Adrian made throughout the programme. His ability to bring complex topics to life through real-world examples and practical experience is something we’re incredibly proud of. It’s fantastic to know that his teaching style aligned so well with the way you learn and helped make the content more engaging, relatable and memorable.
The NEBOSH Diploma is a significant commitment, and reaching the assessment stage is a real achievement in itself. We’re delighted that Adrian’s guidance and support helped make the experience such a positive one from January right through to the finish.
Thank you again for your kind words. Adrian will really appreciate them, and we wish you the very best of luck with your assessment next week.
All the best,
Team Phoenix
NEBOSH DN3 Exam workshop with Adrian…
NEBOSH DN3 Exam workshop with Adrian was brilliant! I feel more confident now going into the exam. He is exceptionally knowledgeable and approachable, an asset to Phoenix.
July 10, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback. It’s fantastic to hear that you found the NEBOSH DN3 Exam Workshop so valuable and that it has helped boost your confidence ahead of the exam.
We’re especially pleased to hear how much you benefited from Adrian’s support. His depth of knowledge, approachable nature and ability to explain complex topics in a clear and practical way are qualities we’re incredibly proud of. Knowing that you left the workshop feeling more prepared and confident will mean a great deal to him.
Thank you again for your kind words. We wish you the very best of luck in your exam and every success with your NEBOSH Diploma.
All the best,
Team Phoenix
Very interesting course and it was a…
Very interesting course and it was a beautiful and rewarding two weeks.The venue was great and the staff were very welcoming and kept on making sure that we were good and comfortable at all times . I stayed in the hotel and I can also say that the manner they have attended to me is mind blowing .From having my room clean on a daily and also checking with me everytime I walk through the reception if I needed anything made me feel good .The staff of Mercure hotel were professional ,nice and always ready to help .
Phoenix did excellently well with the delivery do this course and Shane Gross ,the trainer knows his onions and he did really well with delivering this Nebosh course.He made it easy for everyone to understand the course and was also ready to answer all questions no matter how stupid they sound .
I will chose Phoenix if it is down to me any time any day and i will chose Mercure hotel when next i am in visiting Birmingham
July 9, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share such a detailed review. It’s wonderful to hear that you found the course both interesting and rewarding, and that your two weeks of learning were such a positive experience.
We’re delighted that the venue and hospitality contributed so much to your overall experience. It’s great to hear how welcomed and well looked after you felt throughout your stay, and that the team at the Mercure Hotel consistently went above and beyond to ensure your comfort. Your comments about their professionalism and attentiveness are fantastic to hear.
We’re especially pleased to hear how much you valued Shane’s delivery of the NEBOSH course. His knowledge, approachable nature and ability to make complex topics easy to understand are qualities we’re very proud of. It’s wonderful to know that he created an environment where everyone felt comfortable asking questions and engaging with the learning.
Thank you again for your kind words and recommendation. Knowing that you would choose Phoenix again in the future means a great deal to us.
All the best,
Team Phoenix
Course review - NEBOSH General
Course itself was great, in depth information on all course health and safety managers, tutor Shane Goss had a great ability to relate syllabus information to each course members place of work while also providing helpful guidance on NEBOSH structure
July 9, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback, David. It’s fantastic to hear that you found the course comprehensive and valuable, with in-depth coverage of the health and safety management topics throughout.
We’re especially pleased to hear how much Shane’s delivery contributed to your learning experience. His ability to relate the syllabus to each learner’s workplace and individual circumstances is something we’re very proud of. Making the content relevant and practical helps bring the subject to life, and it’s great to know this approach worked so well for you.
It’s also wonderful to hear that his guidance on NEBOSH structure and assessment requirements helped support your understanding and preparation. Shane will really appreciate your kind words.
All the best,
Team Phoenix
An excellent course
An excellent course, the trainer, Shane is excellent, taking time to explain everything in terms easily understood, and going the extra step to communicate with everyone on the course, even outside working hours. The hotel was also excellent, the staff couldn’t do enough for the delegates.
July 9, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback, Steven. It’s wonderful to hear how much you enjoyed the course and found it to be such a positive experience.
We’re especially pleased to hear how much Shane’s support contributed to your journey. His ability to explain complex topics in a clear and accessible way, while taking the time to support each learner individually, is something we’re incredibly proud of. It’s fantastic to know that his commitment to helping delegates succeed, both during and beyond the classroom sessions, made such a positive impact on your learning experience.
We’re also delighted that the hotel and its staff helped make your time on the course even more enjoyable. Creating a welcoming and comfortable environment for our learners is an important part of the overall experience.
Thank you again for your kind words. Shane will really appreciate your feedback.
All the best,
Team Phoenix
Highly recommended!
I would highly recommend studying with Phoenix. I've just finished studying for NEBOSH General Certificate with Shane Goss, everything is explained thoroughly and there is plenty of feedback on all the work you complete. I feel far more confident in sitting the exam than I did before I started.
July 9, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback, Richard. It’s fantastic to hear that you would highly recommend studying with Phoenix and that your experience on the NEBOSH General Certificate course was such a positive one.
We’re especially pleased to hear how much you valued Shane’s support throughout the programme. His ability to explain topics thoroughly and provide detailed, constructive feedback is something we’re very proud of. It’s great to know that this approach helped build your understanding and confidence as you progressed through the course.
Most importantly, we’re delighted to hear that you feel far more confident going into your exam. Helping learners feel prepared and ready to succeed is exactly what we aim to achieve.
Thank you again for your recommendation. Shane will really appreciate your kind words.
All the best,
Team Phoenix
Level 6 NVQ
I had an excellent experience completing my Level 6 NVQ with this institute. The entire process was smooth, well-organized, and professionally managed from start to finish. The assessor was knowledgeable, supportive, and always available to provide guidance whenever needed. I highly recommend this institute to anyone looking to achieve a professional Health and Safety qualification.
July 9, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback, Emad. It’s wonderful to hear that you had such a positive experience completing your Level 6 NVQ with us.
We’re delighted that you found the process smooth, well organised and professionally managed from start to finish. Providing a structured and supportive learning journey is something we place great importance on, so it’s fantastic to know this was reflected in your experience.
It’s especially pleasing to hear how much you valued the support from your assessor. Their knowledge, guidance and availability are key to helping learners succeed, and it’s great to know you felt supported throughout your qualification.
Thank you again for your recommendation. We truly appreciate your kind words and wish you every success in your continued health and safety career.
All the best,
Team Phoenix
Peter Hannigan was a brilliant tutor…
Peter Hannigan was a brilliant tutor from start to finish and I would highly recommend anyone who is thinking about using phoenix to do so.
July 7, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback, Tom. It’s fantastic to hear how positive your experience was from start to finish.
We’re especially pleased to hear how much you valued Peter’s support throughout the course. His knowledge, professionalism and commitment to helping learners succeed are qualities we’re incredibly proud of, and it’s wonderful to know he made such a strong impression on your learning journey.
Thank you as well for your recommendation. It truly means a lot to us, and Peter will really appreciate your kind words.
All the best,
Team Phoenix
I had a really excellent experience…
I had a really excellent experience with Phoenix. My tutor, Rebecca, was fantastic throughout - knowledgeable, supportive, and always encouraging.
The team were also very understanding and flexible when I went through some difficult personal circumstances along the way, which I really appreciated. Their support made it much easier to continue and complete my course.
I would highly recommend Phoenix to anyone considering studying with them.
July 6, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your experience, Mark. It’s wonderful to hear that you had such a positive journey with Phoenix.
We’re especially pleased to hear how much Rebecca’s support contributed to your success. Her knowledge, encouragement and commitment to helping learners achieve their goals are qualities we’re incredibly proud of, and it’s fantastic to know she made such a positive impact throughout your course.
We also truly appreciate your kind words about the wider team. We understand that life can present unexpected challenges, and we’re glad we could provide the flexibility and support you needed during a difficult period. Knowing that this helped you continue and successfully complete your course means a great deal to us.
Thank you again for your recommendation. Rebecca and the rest of the team will really appreciate your feedback.
All the best,
Team Phoenix
Fantastic Service
Amr and the team have been amazing and very understanding during our time working with Phoenix.
Very reasonable pricing combined with top level knowledge on all aspects of risk assessment make Phoenix a smart investment for any business.
100% recommend.
Matt Lawrence
Sparta Signage Ltd
Managing Director
June 26, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback, Matt. It’s wonderful to hear how positive your experience has been working with Phoenix.
We’re especially pleased to hear how much of a difference Amr and the wider team have made during your time with us. Providing practical, expert support while building strong relationships with our clients is at the heart of what we do, so it’s fantastic to know you found the team knowledgeable, understanding and supportive throughout.
It’s also great to hear that you feel our risk assessment services and competitive pricing offer real value to your business. Helping organisations create safer working environments while supporting their growth is exactly what we strive to achieve.
Thank you again for your recommendation and for placing your trust in Phoenix. Your kind words will mean a great deal to Amr and the team.
All the best,
Team Phoenix
Well delivered course
Stuart Woodland delivered this course really well and made it enjoyable and valuable with story telling and by bringing real scenarios from his experiences. We also practiced questions, he was always open to any questions and never put anyone on the spot. Overall I was really impressed and hopefully I have learnt enough to go on to pass the exam.
June 22, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback, Laura. It’s wonderful to hear how positive your experience was on the course and that you found it both enjoyable and valuable.
We’re especially pleased to hear how much Stuart’s delivery contributed to your learning. His ability to bring the subject to life through storytelling and real-world examples, while creating an open and supportive learning environment, is something we’re very proud of. It’s great to know that the question practice sessions and his willingness to answer any queries helped build your understanding and confidence throughout the course.
We’re delighted that you left feeling well prepared, and we wish you every success in your exam.
All the best,
Team Phoenix
Training was really helpful
Training was really helpful! This was very engaging and practical examples really helped. Stuart our trainer was great and really helped me understand. The test questions helped to explain the writing method that was mostly likely to help us pass.
Thank you very much fingers crossed I pass now! 😆
July 2, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Maddie. It’s fantastic to hear that you found the training so helpful and engaging.
We’re especially pleased to know that Stuart’s delivery and the use of practical, real-world examples helped build your understanding throughout the course. His ability to explain concepts clearly and create an interactive learning environment is something we’re very proud of.
It’s also great to hear that the test questions and guidance on answering techniques gave you valuable insight into the assessment process. Building both knowledge and confidence is exactly what we aim for, so it’s wonderful to know you’re feeling prepared.
Thank you again for your kind words. We’ll keep our fingers crossed for you too, and wish you every success with your results!
All the best,
Team Phoenix
Stuart Woodland was our tutor for the…
Stuart Woodland was our tutor for the Nebosh general health and safety.
He tried to keep the course interesting and relevant to the industry in which we work in. He focused on helping us understand the assessment format with tips into scoring as many points as possible.
Overall he was an interesting and pleasant chap!
July 2, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Rob. It’s great to hear that you found Stuart’s delivery engaging and relevant throughout the NEBOSH General Certificate course.
We’re especially pleased to hear how much you valued his efforts to relate the content to your industry and make the material as practical and accessible as possible. His focus on helping learners understand the assessment format, along with providing useful exam techniques and guidance, is something we’re very proud of.
It’s also wonderful to hear your comments about Stuart’s approachable and engaging style. Creating a positive learning environment is a key part of the experience, and it’s great to know this came across during your time on the course.
Stuart will really appreciate your kind words.
All the best,
Team Phoenix
Matt Griffin at Phoenix Health & Safety…
Matt Griffin at Phoenix Health & Safety played a significant role in supporting me throughout my Level 6 qualification. His knowledge, guidance, and practical approach helped me develop both my academic understanding and real-world application of Health & Safety management principles.
Matt was always approachable, responsive, and willing to provide support when needed, helping me navigate challenging aspects of the course and maintain focus on achieving my qualification. His industry experience and ability to explain complex topics clearly added real value to my learning journey.
I am grateful for Matt's support and would highly recommend him and Phoenix Health & Safety to anyone looking to further their professional development within the Health & Safety profession.
June 30, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share such a detailed review, Naich. It’s wonderful to hear how positive your experience was while completing your Level 6 qualification with Phoenix.
We’re especially pleased to hear how much of a difference Matt made throughout your learning journey. His knowledge, practical guidance and ability to explain complex health and safety concepts clearly are qualities we’re very proud of. It’s fantastic to know that his support helped strengthen both your academic understanding and your ability to apply those principles in real-world situations.
We’re also delighted that Matt’s approachable and responsive nature helped you stay focused and navigate the more challenging aspects of the qualification. Supporting learners every step of the way is exactly what we aim to achieve, and your feedback reflects this perfectly.
Thank you again for your kind words and recommendation. Matt will really appreciate your recognition of the support he provided.
All the best,
Team Phoenix
Christina was a very engaging and…
Christina was a very engaging and knowledgeable trainer. Course content was well prepared and relevant
June 29, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, David. It’s great to hear that you found Christina to be such an engaging and knowledgeable trainer throughout the course.
We’re delighted that the course content was well prepared and relevant to your needs. Delivering high-quality training that is both informative and applicable is something we place great importance on, so it’s wonderful to know this came through in your experience.
Christina will really appreciate your kind words.
All the best,
Team Phoenix
A highly knowledgeable and personable consultant.
Exceptional service from Amr.
Amr it thorough and explains in detail each step of the assessment. He imparts his knowledge in a way that is easy to understand whilst emphasising the importance of getting things right. His personal, tailored approach leaves you feeling supported and confident to implement any recommendations he has made.
Thank you Amr
June 26, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback, Hayley. It’s wonderful to hear how positive your experience was working with Amr.
We’re especially pleased to know that his knowledge, thorough approach and ability to explain each stage of the assessment clearly made such a positive impact. Helping clients understand not only what is required, but also why it is important, is something we place great value on, so it’s fantastic to hear this came through in your experience.
It’s also great to hear that Amr’s tailored and supportive approach left you feeling confident in implementing his recommendations. Building strong relationships and providing practical, personalised guidance is exactly what we strive to achieve.
Amr will really appreciate your kind words.
All the best,
Team Phoenix
Great teacher
Chris was brilliant if I had him as a teacher I would of got higher grades when I was at school
June 22, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback. It’s fantastic to hear how much you enjoyed the course and that Chris made such a positive impression on your learning experience.
We’re especially pleased to know that his teaching style was so engaging and effective. His ability to explain concepts clearly and create an enjoyable learning environment is something we’re very proud of, and it’s wonderful to hear that his approach resonated with you so strongly.
Chris will really appreciate your kind words.
All the best,
Team Phoenix
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Richard. It’s great to hear that both the venue and the trainer helped create such a positive experience for you.
We’re really pleased that everything came together to deliver an enjoyable and well‑run course. Your kind words are very much appreciated.
All the best,
Team Phoenix
I have just completed the 2 week NEBOSH…
I have just completed the 2 week NEBOSH general certificate course with Phoenix. Firstly the communication before the course and on the live chat was fantastic. I did the course through virtual classroom with Simon Creasey. The course was well delivered, plenty of real life scenarios, break out rooms on zoom with other members of the class to complete tasks. Simon obviously knows his stuff inside out and I felt very confident in everything that he taught to prepare me for my exams. He shared a lot of resources on top of the resources provided by Phoenix and provided great feedback for homework tasks and general queries along the way.
10/10 fully recommend! Thank you Simon!
June 25, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share such a detailed review, Claire. It’s fantastic to hear how positive your experience was on the two week NEBOSH General Certificate course.
We’re delighted that the communication before and during the course met your expectations and helped you feel supported from the very start. It’s also great to hear that the virtual classroom format worked so well for you, with interactive elements like breakout sessions enhancing the learning experience.
We’re especially pleased to hear how much Simon’s delivery contributed to your success. His depth of knowledge, use of real life scenarios, and willingness to go above and beyond with additional resources and detailed feedback are exactly what we aim to provide. It’s wonderful to know this has left you feeling confident and well prepared for your exams.
Thank you again for your recommendation. Simon will really appreciate your kind words.
All the best,
Team Phoenix
I thoroughly enjoyed the Nebosh GNC…
I thoroughly enjoyed the Nebosh GNC training course delivered by Simon. Excellent trainer and made 2 weeks of training completely painless. Thank you!
June 25, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Rachael. It’s fantastic to hear how much you enjoyed the NEBOSH General Certificate course.
We’re especially pleased to know that Simon’s delivery made such a positive impact on your experience. His ability to make an intensive two week course feel manageable and engaging is something we’re very proud of, and it’s great to hear this came through so strongly.
Simon will really appreciate your kind words.
All the best,
Team Phoenix
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