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Phoenix Motorcycle Training - Crystal Palace Reviews 

1,310
TrustScore 5 out of 5

4.8

Ledrington Road, Ledrington Road, SE19 2BB London, England, GB


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Rated 5 out of 5 stars

Darren, one of the instructors, was so amazing,accommodating and really helpful with my son who has additional needs. He took the time to explain and breakdown instructions to him and gave him the o... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the friendly and professional assistance Phoenix gave me to get through CBT. Easy booking process with good availability of dates. Really useful tips on how to build confidence/contr... See more

Company replied

Rated 5 out of 5 stars

Thank you to the Phoenix team for helping me get my full license first time! Pleasure working with you all Wynn, Sam, Marc and Phil, despite giving them a few jump scares haha. Since working with Phoe... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with Phoenix Motorcycle Training. Steve was patient, professional and gave clear, helpful instructions throughout the day. I had around a year’s riding experience abroad sever... See more

Company replied


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training - Crystal Palace

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

  • Ledrington Road, Ledrington Road, SE19 2BB, London, England, United Kingdom

  • 020 8819 4231
Promotion box for Phoenix Motorcycle Training - Crystal Palace

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,310)

1,002 reviews in the last 12 months

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Rated 5 out of 5 stars

Great school!

Can absolutely recommend Phoenix to anyone. I got my full license with them. Scheduling was very efficient and
training + test days were also done extremely well. Peter did a great job preparing me & I passed both Mod1 and Mod2 at the first try.

September 10, 2025
Rated 5 out of 5 stars

I completed my cbt course at crystal…

I completed my cbt course at crystal Palace and the whole day from start to finish was a complete joy, nothing was a problem, and no question was a stupid question, the 2hr ride at the end was made relaxed and easy by wynn who gave me clear polite instructions followed by complements on the ride all the way through, I will be back soon to take my full licence

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

deaf person taking the CBT test…

As a deaf person taking the CBT test and having had some pre CBT ride lessons beforehand, I found each of the instructors I was taught by were very accommodating with my communication needs and very patient when I misheard a direction and when i asked them to repeat instructions as well.

Throughout the whole experience they were very good at offering alternative ways to communicate and using clear visual hand signals when teaching.

10/10 would recommend.

August 31, 2025
Rated 5 out of 5 stars

The staff was very professional and…

The staff was very professional and patient alongside with great knowledge of bikes and how to teach you weather it's your first time or just refreshing your know how im so pleased to have found them and with their training i passed

September 4, 2025
Rated 5 out of 5 stars

So grateful!

Couldn’t recommend the team enough for the way they helped me in my lessons and with my cbt. Would highly recommend!

September 5, 2025
Rated 3 out of 5 stars

The teaching was good

The teaching quality was good; however, the CBT felt pointless. After completing the intensive training and two hours of riding, I believe they should have issued a full license.

Additionally, the office was quite messy. It’s just a temporary setup, which includes unsanitary temporary toilets.

September 2, 2025
Phoenix Motorcycle Training - Crystal Palace logo

Reply from Phoenix Motorcycle Training - Crystal Palace

Thank you for the time to review Phoenix. and well done on completing your CBT and I am pleased you felt the training was to a good standard.

The syllabus and training requirement for the CBT are laid out in legislation and we are authorised by the Driver and Vehicle Standards Agency to deliver those to the correct standard, which is what we do. This is in place to ensure that every rider on the road is as safe as they can possibly be.

At our Crystal Palace centre, the whole site is under going a £12M refurbishment, funded by the Mayor of London. This includes the toilet facilities i the area we teach. Permanent facilities are available in the main building which is a 6 minute walk away, but in the meantime we have provided temporary facilities for customers to negate the walk to the main building if you so wish. They are cleaned regular and in your joining instructions we do highlight this as a short term fix to a longer term refurbishment of the site, to which we do not have control.

Again, well done on completing your training session.

Rated 5 out of 5 stars

I…Great teaching

I’m deaf person and I got step by step training until I understood and being able to cover every unit. My instructor, Peter, was amazing, incredibly patient, very experienced and encouraging. He made it possible that my dream to come true. For every step, Peter was able to provide alternative for me and making easy. Also because my interpreter was available only on weekends, Phoenix made it possible for me to do every lesson on weekends. Thank you very much to my instructor Peter and to Phoenix motorcycle company.

July 7, 2025
Rated 5 out of 5 stars

Very welcoming team

Very welcoming team. A high dedication to safety on the road and your safety in particular. Patience and understanding for new riders and experienced riders alike. Would recommend to anyone.

August 29, 2025
Rated 5 out of 5 stars

Very welcoming !!

Very welcoming , professional, patient.
We learnt a lot , they are really knowledgeable . Safety 1st class .
What can I say ?! They are the best school in all London, i mean it .
Thank you so much guys !!

August 20, 2025
Rated 5 out of 5 stars

Amazing

I’ve been with a couple of riding schools but this one is the best one I have found they are thorough understanding and committed to helping out nervous riders. I passed my mod 1 and mod 2 with these guys and I can’t fault them in anyway

August 15, 2025
Rated 5 out of 5 stars

Amazing experience

Great experience with Nick being my trainer. Felt confident in my ability before heading on the road and was pleased to pass. Thanks so much to everyone who helped me pass at Phoenix Crystal Palace.

August 7, 2025
Rated 5 out of 5 stars

Fantastic CBT Experience at Crystal Palace

I decided to do my CBT at Crystal Palace and I couldn’t be happier with my experience. My instructor, Sam, was incredibly patient and supportive throughout the day. Thanks to his guidance, I went from never having been on a bike before to feeling confident riding a 125cc manual out on the road. I genuinely appreciate how encouraging and knowledgeable he was, making the whole process enjoyable and stress-free. Highly recommended!

- he then helped me structure what i would do next to progress to an A2 license :)

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

CBT TRAINING

Amazing instructors that help you all the way and give you the confidence you need to succeed.
Thank You Guys

August 2, 2025

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