Phoenix Motorcycle Training - Cwmbran Reviews 

Easy day all laid out and explained. Assessor took extra time to make sure our on road ride got us into good habits not just scraping through. Bike were all in great condition and not old tatty bikes. Well looked after.

Chris was great, really friendly and easy to talk to.

Friendly team, with attention to detail and patience, confidence building, although it took me a few goes to pass that was through no fault of phoenix, I cannot fault them from start to finish

Staff are extremely friendly and supportive and give great constructive criticism to help you improve throughout the training. Would highly recommend.

Kris was amazing he made the experience easy and fun after explaining my worries he adjusted his way of teaching me and I just got it from there on 😁

Past my cbt amazing instructor would recommend

Can’t recommend them enough! Dylan was brilliant, he was really patient with me as I was really nervous.

Best experience doing a CBT I have ever had , very helpful with anything I needed .I felt very comfortable with showing them what I could and couldn't do. Very experienced instructors, I would definitely recommend to anyone who wants to ride a motorcycle

I booked a CBT test for £190, but shortly after realised I had selected the wrong date. I emailed the company immediately to see if the date could be amended or if I could cancel. I was told the only alternative date available was weeks away, which didn’t work for me.
When I asked to cancel so I could book elsewhere, I was told there would be a £38 admin fee. I understand admin costs, but considering I had just booked and contacted them right away, the fee felt excessive.
I don’t usually leave reviews, but I think the company should really review their cancellation policy and admin charges — especially for honest mistakes flagged up immediately after booking.

Kristian the instructor was brilliant and took time to explain and teach you everything you needed to pass. Well organised training, safe space and lots of fun. Highly recommended and will be going back for further training

Expert riders, explained and demonstrated for everyone with different requirements.

They were so good I’m so glad to chose this place for my cbt course

Great service & a great team the atmosphere was excellent just what u need I can’t recommend them enough thanks so much gents your legends. 🖖

First opted for the taster session seeing that I haven't been on a bike in 20 years.

Kris (instructor) was really thorough and encouraging with the training, which built confidence throughout the day.

During the afternoon Kris was stern but fair and wanted the best for the riders. I'm happy that I chose this location amd look forward to the next steps of Mod 1 & Mod 2.

found the staff very friendly and accommodating, they take there time to point out what needs improving if anything passed my mod1 and mod2 with them 1st time .

Dylan the instructor was great made for a fun experience will be returning to get my full license

Phoenix Motorcycle Training was an incredible experience. At 44, I had no prior knowledge of motorbikes, but Julian, my trainer, was absolutely fantastic. Despite my medical condition, Julian was patient and supportive, allowing plenty of breaks and making sure I felt comfortable throughout.

The CBT was excellent, and I even booked an additional training session on a larger bike before moving on to MOD1. The MOD2 training day was a full six hours and incredibly well-structured, with a very supportive atmosphere on test day.

Communication throughout was spot on — emails were clear, timely, and helpful, which made the whole process smooth and stress-free.

I couldn’t recommend Phoenix — and Julian in particular — highly enough.

Dylan was a great instructor his communication was great. He was helpful, well mannered and glad i had the opportunity to meet him and do my test. I would definitely recommend him for future motorcyclist Training. Thank you for making my day enjoyful and test at ease.

The main requirement with learning to ride is excellent trainers.
All the trainers I encountered were professional, highly skilled and experienced.
Particular mention to Julian and Jon whose training allowed me to pass Mod 2.