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Phoenix Motorcycle Training Reviews 

9,391
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, highly knowledgeable, and patient staff who consistently provide clear instructions and supportive guidance. Many people feel that the comprehensive training effectively builds their confidence, keeps nerves at ease, and makes learning to ride an enjoyable process from start to finish. Some reviewers were not happy with certain instructors, noting occasional unfriendly behavior, a lack of patience, or stressful communication during practical road sessions. A few consumers mentioned that these rare negative encounters contrasted sharply with the otherwise wonderful and professional service provided by the rest of the team.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that instructors are extremely professional,... See more

User experience

Users describe positive interactions with user_experience, highlighting thorough training and friendly... See more

Instructions

Consumers find instruction experiences to be exceptionally positive, praising the clear and easy-to-follow... See more

Service

People report overwhelmingly positive experiences with the training service, highlighting helpful and... See more

Product

Customers consistently note positive experiences with product, highlighting the use of top of the range Honda... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s all about the instructor . Son “failed”his CBT the first time around, glad he did cause the next instructor Sean was everything a first time 16year old needed, totally opposite of the first one w... See more

Company replied

Rated 5 out of 5 stars

My 3rd time doing a CBT and whilst the general content was the same I want to highlight Nic MacMillan my instructor. He was clearly experienced and kept the training flowing. Even though he had 3 trai... See more

Company replied

Rated 5 out of 5 stars

Great experience! Ci put me, a very nervous-never been on a bike before-scaredy cat, at ease and explained everything clearly along the way. I left feeling very proud of myself and holding a CBT certi... See more

Company replied

Rated 5 out of 5 stars

Friendly, welcoming staff, easy to book and great communication. Both my son and daughter use Phoenix Motorcycle Training Bristol for their CBT tests and they highly recommend them. They wouldn't go a... See more

Company replied


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170


4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,391)

1,047 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent instructors both Rich and…

Excellent instructors both Rich and Sam.
Didn't feel uncomfortable all day. Clear instructions full of knowledge would recommend to anyone who is looking to start they're biking life with getting they're CBT in Chippenham

June 18, 2026
Rated 5 out of 5 stars

Great company with even better instructors.

Very knowledgeable instructors who honestly want you to enjoy riding motorbikes and want you to pass 1st time. Please listen to what they have to say as they know their bikes!

They helped me go from a 52 year old total novice to passing my Mod 2 at the first attempt so they must be good!!!

June 18, 2026
Rated 5 out of 5 stars

Sean was absolutely amazing

Sean was absolutely amazing, I've not had so much fun learning something in my life. Im a nervous person as it is but he really made the whole a experience worth it. Wotj the light handed jokes to activatlly teaching on a lighthearted but effective way!

June 18, 2026
Rated 5 out of 5 stars

CBT at three sisters

My instructor on the day at the three sisters race track was amazing. He is called Nick, he has a lot of patience, great knowledge, very informative, very good at his job. Thanks for a lovely experience Nick.

June 16, 2026
Rated 5 out of 5 stars

Great Service... Great Company

I previously had lessons and test from another motorcycle training company. I switched to Phoenix in Canterbury and found the whole experience far superior to what I had previously. I felt far more comfortable with the training and I was given far more advice and tips than I had previously. I would highly recommend Phoenix for all your motorcycle training and tests. 5 Stars...😀😀

June 16, 2026
Rated 5 out of 5 stars

fantastic with my CBT

Ben was fantastic with my CBT. Made me go from having no idea how to get into neutral or do a U turn, to driving down busy roads and dual carriageways for fun and with confidence. Now looking forward to getting full license with these guys!

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Crystal Palace CBT - Saturday

Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was thorough in ensuring we had the adequate skills at the training centre to be safe to ride out on the streets. Would highly recommend

June 8, 2026
Rated 5 out of 5 stars

I worked with Liam

I worked with Liam for my full a licence and had to work from the ground up having last ridden 17 years ago. We covered everything for CBT, mod 1 and 2 and I passed both mod1 and 2 first time first time. Would them to recommend anyone who's looking to get their licence and isn't sure who to go with as they are excellent.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

Great training, the instructor gave all instructions clearly and was composed at all times.

June 16, 2026
Rated 5 out of 5 stars

Couldn't be better.

Perfect really, my CBT Instructor was really patient and explained everything to me even when he needed to repeat himself. Couldn't ask for anything more.

June 13, 2026
Rated 5 out of 5 stars

Great bunch of guys

Great bunch of guys, friendly attitude, real professionals and very very patient. I have struggled at the beginning but they have got my through . Big thank you to all.

June 7, 2026

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