Phoeracosmetics Reviews 

411
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Honestly the products are amazing. However the blush I ordered was smashed in transit. So when I opened it it went everywhere. Delivered quickly. Very expressed and definitely ordering again. T... See more

Rated 5 out of 5 stars

I've been using phoera cosmetics for a good while because they are good quality, fairly priced, vegan. Promptly delivered, all good.

Rated 5 out of 5 stars

I am 78 and still like to look presentable and groomed. I have brown age spots/sun damage and some red areas. I have never in all my many years of wearing foundation found one expensive or otherwise... See more

Rated 1 out of 5 stars

Really disappointed with my items, ordered a few items from the website to get a feel of their products, unfortunately the eye shadow arrived broken as did the eye crayon. The lipstick is the only thi... See more

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3.8

Great

TrustScore 4 out of 5

411 reviews

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Replied to 7% of negative reviews

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3.8

All reviews

(411)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Convenient for Colour Testing!

With so many skin hues it’s difficult to buy online. Having access to trial packs meant I could buy the right colour, more companies should do it, there are multiple reasons why people aren’t able to access shops in person.

October 28, 2024
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Rated 5 out of 5 stars

Teresa 56 ireland

Love love love the foundation and the price is amazing. Better than a lot of high end foundations that I have tried. And just recently I tried their powder....works really well under the eye area.fantastic products all round.

September 27, 2024
Rated 5 out of 5 stars

You have to try this foundation it’s amazing !

Absolutely the best foundation I have ever tried ! Forget about the huge brands with huge prices , I have tried them all , and along comes this little bottle of the most perfect light fresh glow . Can be used without any other product as it gives buildable coverage is not greasy or heavy feeling it’s just a miracle product. I am 55 yrs old I do have good skin but this gives my skin a healthy , youthful glow that lasts all day long . Try it you’ll be hooked. I’m on my fourth bottle. Love it

July 10, 2024
Unprompted review
Rated 3 out of 5 stars

I love Phoera cosmetics, but disappointed in the eyeliner

I love Phoera cosmetics, and have used them for years now, and won't change to another brand. However, my recent purchase of the glitter eyeliner was really disappointing. I wanted gold, but it was out of stock, so I chose bronze instead. It was more red, than bronze. Also, the product itself was not easy to apply, and heavily clumped on my eyelashes. It wasn't very glittery either, mostly just gel. I won't buy that product again, but will continue with all the other products. Also, it's a real shame that the mascara has changed packaging, and now uses a lot more plastic. It's a vegan product, so why add MORE plastic to your packaging?

June 28, 2024
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Rated 5 out of 5 stars

Very user friendly web site

Very user friendly web site, my purchase arrived quickly and we’ll packaged and I was informed of despatch and delivery. My makeup is just lovely, beautiful to use and wear and the effect is exactly as described. Thank you I will be buying this product from now on.

June 25, 2024
Rated 2 out of 5 stars

Terrible service

I received 2 out of 3 of my make up items. They said to let them know if I'd like a refund, or wait for the item to come in. I e.mailed them and received no firm answers. Second time I e. mailed, they didn't even answer. Heard nothing since (talking months). I DON'T RECOMMEND this company. The date of the experience is a close estimate.

March 8, 2024
Unprompted review
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Reply from Phoeracosmetics

Hi, we are very sorry to hear about your experience. Please confirm your order number to check if you purchased from us. As all our foundations come boxed. Also your review is not a verified purchase. It maybe you ordered from a different website

Rated 1 out of 5 stars

Scam Company - cheap quality -wont accept returns, wont refund

I was keen to receive this product after waiting for it nearly 3 weeks. The packaging was poor, a bottle in a bag. I opened the bag, the bottle was not sealed, looked at the foundation liquid and it looks, smells awful. I have not tried the product, I refuse to try it on my skin. I contacted customer service to ask for return and refund and I was told that if the bag was opened, they wont refund it. It’s a scam. As the bottle was not sealed, was not in a mini sealed box either, who knows who’s been using this bottle or what product is inside. That smell! Dont buy any products, they wont refund, accept any returns.

May 7, 2024
Unprompted review
Phoeracosmetics logo

Reply from Phoeracosmetics

Hi, we are very sorry to hear about your experience. Please confirm your order number to check if you purchased from us. As all our foundations come boxed. Also your review is not a verified purchase. It maybe you ordered from a different website

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Rated 1 out of 5 stars

The makeup products were definitely…

The makeup products were definitely very old! Two lipsticks were broken. Have contacted their ‘Customer service’, no one answers the phone and no one has responded to my emails. Complete waste, never ordering again!

March 25, 2024
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Reply from Phoeracosmetics

Hi, we are very sorry to hear about your experience. Please confirm your order number to check if you purchased from us. As all our foundations come boxed. Also your review is not a verified purchase. It maybe you ordered from a different website

Rated 1 out of 5 stars

Order didn't arrive

Order didn't arrive. First email was ignored. Customer services advised I would receive a response within 24 hours after my 2nd email... No response. 3rd email ignored. Absolutely Appalling.

January 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Great product and fast delivery

Great product and fast delivery, the only issue I had was that the website let me order four of them when in fact only 3 were sent as they only had 3 left

January 25, 2024
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Reply from Phoeracosmetics

Thank you for providing the information we have located your order. it was of 2x foundation samples. We will get replacements sent out to you. Apologies for the inconvenience.

Rated 4 out of 5 stars

It’s so easy to order online and all…

It’s so easy to order online and all products arrive quickly. I love phoera and would never go back to any other brand.
The only reason I haven’t given 5 stars is that I have to cut the plastic pot open to get out the last few applications of my foundation. This one could be in the Suzy tubes like the others phoera makes. Other than that I love it. X

January 8, 2024
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