While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.6
Poor
16 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
The food is excellent, the service is terrible
The food at Pho Hanoi is really good. But you have to pay the price of often receiving rude and unprofessional customer service. We do takeaway from here often and I would say that about 2 out of 3 times you will be completely put off by the staff taking your order. But the food is very good. Pho Hanoi can get away with this in Copenhagen for the time being, but a place like this couldn't survive in a city where people expect a higher level of service.
May 6, 2024
Unprompted review
Great meal at a decent price in the center of the city !
Great meal, decent price, big serving, friendly and humble staff !
June 10, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.