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Phone Case Center Reviews 580

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TrustScore 4.5 out of 5

4.3

Cell Phone Accessory Store
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Review summary

Created with AI, based on recent reviews

Looking at 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting that phone cases are exactly as depicted and fit perfectly. Many people appreciate the wide variety of designs and options available, catering to different phone models and personal preferences. The customer service is consistently highlighted as excellent, with many consumers commending the quick response times and helpful, friendly staff who efficiently resolve issues. However, some customers experienced issues with their orders, including not receiving confirmation numbers or having delays in shipping. A few people also reported receiving cases that did not fit their phones or had quality issues like blurry prints or peeling. Additionally, some reviewers mentioned difficulty getting responses to their emails regarding order problems or refund requests.

What people talk about most

Product

Consumers generally express satisfaction with the product quality and design. Many reviewers praise the... See more

Order

People report ambiguous experiences with order. Many customers praise the timely arrival and shipping of... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the support team... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the excellent quality of... See more

Response time

Clients share positive opinions on response time. Many customers report quick and efficient communication via... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was wrong. I left a review earlier this month because I truly felt this company was a scam. When I ordered I never received a confirmation number or order placed. It said order is through world impo... See more

Rated 5 out of 5 stars

Company gives a very detailed description on all kinds of phone cases and accessories for the device that you use or wanting to gift to others. As well as screen protectors, lanyards etc. For delivery... See more

Rated 5 out of 5 stars

We ordered 2 phone covers. Delivery was quick to Australia. One case fitted perfect and the Daughter loves the spiderman design. Other case didn't. We contacted support and after communicating with th... See more

Company details

  1. Cell Phone Accessory Store

Written by the company

We sell the coolest, trendiest phone cases. Shipping worldwide!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

580 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service

Great customer service. The case is solid and really good quality. I ordered wrong one and replacement was delivered when mentioned. Highly recommended

May 13, 2026
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Rated 1 out of 5 stars

If I could give 0/5 stars

If I could give 0/5 stars, I would. I ordered an iPhone 12 case and after finally receiving the shipping information, I had already ordered a new case from a different site for cheaper than what I paid for. Multiple emails were given to them asking to cancel and refund me and I have yet to receive a response. 100% DO NOT RECOMMEND!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

I made a mistake when ordering..

I made a mistake when ordering & ordered the wrong case. They were quick in correcting it for me and willing to send me the correct one, no charge. The case I did receive was very nice & exactly like the picture! Would order again 😊👍🏼

April 28, 2026
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Rated 5 out of 5 stars

Excellent quality

Phone case is really good quality and exactly like the picture.i love how they cater to every phone as the majority of the time other companies only cater for iphones. Customer service was really good and helped you quick and easily.

April 29, 2026
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Rated 5 out of 5 stars

beautiful cover

The order arrived on time. I was impressed with the excellent quality of the plastic and the printing. Furthermore, when a problem arose, the customer service immediately took action to resolve it.

April 22, 2026
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Rated 5 out of 5 stars

This company has excellent customer…

This company has excellent customer service. I had some questions to make sure I ordered the correct phone case and the company responded the same day via email and confirmed that I indeed had purchased the correct one. The order shipped in a timely manner and tracking information and updates were regularly provided. My product came nicely packaged and arrived on time. Would definitely recommend.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I order a iPhone 15 plus case and actually never got the 15. I even forgot about the case until it came in. A reached out to them to send the 15 in for a 13. Well I still got the 15 case and a 13 case is otw. Response time. Was amazing. And they was very polite. Awesome company. Will be ordering cases from here and only here.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service! I accidentally orderd a phonecase with the wrong case number.
Within a few days I had a reaction and rhey send me the right phonecase as yet.

April 10, 2026
Unprompted review
Rated 4 out of 5 stars

The overall website is great ,and easy…

The overall website is great ,and easy to navigate through and has a lot of variety to chose from. The only downside is that I had to wait a whole month before my package arrived when it said it would be there in a week.

April 10, 2026
Unprompted review
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