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Rated 5 out of 5 stars

The Phoneix shop in Fynda, Falkenberg, Sweden, gives really good service, fast and efficient. The guy who helped me with my mobile phone problem was so helpful and considerate. Thank you!

Rated 1 out of 5 stars

I try to contact anyone because I still haven't got any answer about my package! I payed and I didn't recipe at My adress.

Rated 4 out of 5 stars

I love this phone shop! Always get good resultat on phone battery or a broken home screen, but when I should fix my phone for water fix, its a iPhone 7 and should be 4 yeats in this winter, couldnt no... See more

Company replied

Company details

  1. Mobile Phone Repair Shop
  2. Phone Repair Service

Written by the company

⚡ Alltid bra priser hos PHONEIX. Vi genomför reparationer på telefoner från Apple, Samsung och Huawei!


Contact info

4.2

Great

TrustScore 4 out of 5

943 reviews

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Rated 5 out of 5 stars

I ordered two phone cases and one…

I ordered two phone cases and one arrived damaged. They responded the next day and offered to send me a new one.

March 16, 2023
PHONEIX logo

Reply from PHONEIX

Hi Aleyah,

Thank you for your order with us. We are glad to hear that your matter has been resolved.

Have a nice day!
Best regards Olivia, PhoneIX

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Rated 5 out of 5 stars

A great efficient service.

The Phoneix shop in Fynda, Falkenberg, Sweden, gives really good service, fast and efficient. The guy who helped me with my mobile phone problem was so helpful and considerate. Thank you!

August 30, 2022
Unprompted review
Rated 1 out of 5 stars

Never again! Don’t use this company!

I purchased two IPhone XR replacement screen kits and a toolkit. The ordering and delivery of products from PhoneIX was straight forward. The products arrived promptly. But after that everything was downhill.

The toolkit was subpar and the y-type screwdriver provided did not correlate with the y-type screws in the phone. I contacted PhoneIX who sent me a new kit. However the new set was as subpar as the original. I then purchased a new set of tools with the same specifications from another supplier, and they worked perfectly. When viewing the screwdrivers provided by PhoneIX under a magnifying tool it is obvious that the tools are cheaply manufactured.

Upon installing one of the new replacement screens I discovered that face-id no longer functioned and the microphone quality was no where near the quality of the original.

Having not opened the second replacement screen I am now in the process of trying to return the item and receive a refund. This however does not appear to be an easy or straight forward process.

My sincere recommendation is to not use this company. Their products have been a huge disappointment!

December 23, 2021
Unprompted review
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Reply from PHONEIX

Hi Greg!
Sorry to hear about your experience with us. This is something I will look at immediately.

Have a nice day!
Josefin
Phoneix

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Rated 4 out of 5 stars

I love this phone shop

I love this phone shop! Always get good resultat on phone battery or a broken home screen, but when I should fix my phone for water fix, its a iPhone 7 and should be 4 yeats in this winter, couldnt not be saved, my fault…. but very sad that i couldnt save my photos before it was too late but the service is very good and was a good try to help my phone out!

August 21, 2021
Unprompted review
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Reply from PHONEIX

Thanks, Maya

/Johan
Phoneix

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Rated 5 out of 5 stars

Great service

June 27, 2021
Unprompted review
PHONEIX logo

Reply from PHONEIX

Hello Ulf,

Thank you for that, and so nice to hear that you are satisfied with our service here at Phoenix. Warm welcome back.

Olivia, Phoneix

Rated 4 out of 5 stars

Good service

June 24, 2021
Unprompted review
PHONEIX logo

Reply from PHONEIX

Hi,

Nice to hear that you are satisfied with our service here at Phoneix. Warm welcome back.

Olivia, Phoneix

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