Patronising and rude
Rude, unhelpful, and patronising (lack of) service.
February 21, 2026
Unprompted review
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Company details
Information provided by various external sources
Bicester Phone Repairs and Microsoft Care Centre
Contact info
Sheep Street 19b, OX26 6JF, Bicester, United Kingdom
- phoneland.co.uk
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Terrible service
Terrible service I went to get a case for my ipad mini 7th generation and they put 6th generation case on it and it doesn't fit i went to get them them put the correct one on it, they told me they will call but never did will never be going back into this rubbish store.
October 25, 2025
Unprompted review
scam
scam! ! !
This is truly the worst shopping experience I have ever had, customer service is unresponsive, the product is not as good as expected, I will not purchase any products from here
January 15, 2024
Unprompted review
Avoid
Avoid! Avoid! Avoid! Scammers! Change my screens some time ago, first fitted screen wasn't working properly After swap for new one after 3 months start have the same problem but I have been told that is my fault as I apparently dropped...(never happened) Never again use this scammers.
November 11, 2023
Unprompted review
Went in today to buy a new phone case &…
Went in today to buy a new phone case & cover for an iPhone 13 pro. The two guys working in the shop were both excellent! Very helpful & very friendly & at a really good price too! Highly recommended
October 30, 2021
Unprompted review
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PHONE LAND
PHONE LAND
Phone Land in Norwich,
just had the most insulting experience ever,
I was Called a Racist , for wanting a refund
on a previously opened item, incorrectly sold and extremely over priced
when i was refused a refund, i asked for full terms and conditions for purchased item .. i asked for his name to take the matter further .. the assistant who named himself first Omar , then Jimmy refused point blank to assist in anyway
then said it was nothing to do with the item , and it was racist motivation for returning the item
WOW, so insulting, not only to get ripped off, no refund and he said that .. Avoid this shop ,
receipt of item 24.99, online price 3.99 and the item had already been opened
December 13, 2019
Unprompted review
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