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PhoneMad (Antes PhoneMadrid) Reviews 345

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TrustScore 4.5 out of 5

4.7

Electronics Store
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Company details

  1. Electronics Store

Written by the company

PhoneMad (antes PhoneMadrid): Líder en iPhones reacondicionados en España. Desde 2008, más de 300.000 clientes confían en nosotros. 40 expertos, control de calidad en 30 puntos, Entrega en 24 h desde Madrid, 30 días para devoluciones y 24 meses de garantía. Calidad, precio y confianza en un solo lugar.

PhoneMad (Antes PhoneMadrid)

Written by the company

Especialistas en iPhone reacondicionado desde 2018
PhoneMad (Antes PhoneMadrid) lleva desde 2018 ofreciendo iPhones reacondicionados con garantía, atención profesional y miles de clientes satisfechos en toda España.
Nº1 en iPhones reacondicionados en España
Seguimos ofreciendo la misma calidad, experiencia y servicio que nos convirtió en una referencia nacional en móviles reacondicionados.

Garantía PhoneMad (Antes PhoneMadrid)

24 meses de garantía y 30 días de devolución

En PhoneMad (Antes PhoneMadrid) revisamos cada iPhone reacondicionado antes de enviarlo. Todos nuestros dispositivos incluyen 24 meses de garantía, 30 días de devolución y soporte profesional desde España para comprar con total tranquilidad.

Contact info

Líder en iPhones reacondicionados

Miles de clientes confían en PhoneMad desde 2018

4.7

Excellent

TrustScore 4.5 out of 5

345 reviews

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Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

There must be a bug in the phone…

There must be a bug in the phone regarding mobil coverage. Have tried several different sim cards from different networkd and always the same problem.
My wife gets the same network sim cards and has no problems.
Don't know what to do.
Nothing is working to try and fix it in the phone.

March 25, 2026
Unprompted review
PhoneMad (Antes PhoneMadrid) logo

Reply from PhoneMad (Antes PhoneMadrid)

We’re really sorry to hear about this issue.
Please contact us via WhatsApp, phone, or email and share your order reference. We’ll be happy to help you find a solution as soon as possible.

Thank you for letting us know 💙

Rated 1 out of 5 stars

2 phones both with issues.

This is 2nd phone I have ordered from phone Madrid.
The 1st phone I ordered and paid for a new battery. The battery was not an apple battery and the charger aldo does not work well and it's new.

I then bought another phone refurbished and this time kept the original battery and the battery doesn't last more than 1 day.

Very disappointed, I could have bought a Brand New iPhone with the cost of the 2 phones.

Such a bad experience, especially the the 1st phone doesn't recognise the new battery as an apple product so a warning message appears.

December 29, 2025
Unprompted review
PhoneMad (Antes PhoneMadrid) logo

Reply from PhoneMad (Antes PhoneMadrid)

Lamentamos mucho tu experiencia. La batería que ofrecemos es compatible de alta calidad, con un coste aproximado de 20 €, mientras que una original puede superar los 100 €. En algunos modelos puede aparecer ese aviso, aunque no afecta al funcionamiento.

Respecto al cargador, lo incluimos como detalle sin coste adicional, pero estaremos encantados de revisarlo contigo si no funciona correctamente. Queremos ayudarte a solucionarlo 😊

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