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Rated 1 out of 5 stars

This is a Scam website. Please do not buy from this website. I paid but they did not sent the photo frames I orderednor responded to any of my enquires and emails. I phoned the number provided but the... See more

Rated 1 out of 5 stars

Update: I think the company has gone bust. The phone number is no longer connected. Do not place any orders. I ordered a photo tile. It has been nearly two months. After several emails to the comp... See more

Company replied

Rated 3 out of 5 stars

I received my 8 Foam Photo Frames yesterday. I noticed three photos had air bubbles underneath the photo layer. and it is very visible. Then another two photos with edges are wrinkled. I am 60% ha... See more

Rated 4 out of 5 stars

Overall great! Not much communication between ordering and items being sent out. However promt delivery once shipped. Quality appears to be good only one minor mark on one photo which may be due to qu... See more

Company details

  1. Picture Frame Shop
  2. Tile Store

Information provided by various external sources

Photo Tiles from Photiles Australia are 20x20cm tiles ready to decorate your walls without the use of tools or nails. Lightweight and high quality photo blocks made of foam; printed using the latest printing technology.


Contact info

2.2

Poor

TrustScore 2 out of 5

76 reviews

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Rated 1 out of 5 stars

This is a Scam website

This is a Scam website. Please do not buy from this website. I paid but they did not sent the photo frames I orderednor responded to any of my enquires and emails. I phoned the number provided but the lady on the phone said wrong number. I was scamed. Beware

June 16, 2023
Unprompted review
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Rated 1 out of 5 stars

do not place order

Placed an order for 3 photo frames few weeks back. Haven’t received it yet , they dont reply to mails or answer calls.

Please don’t place any order from here

October 5, 2023
Unprompted review
Rated 1 out of 5 stars

Company gone bust

Update: I think the company has gone bust. The phone number is no longer connected. Do not place any orders.

I ordered a photo tile. It has been nearly two months. After several emails to the company, I still have no idea when my order would be delivered. Do not order with this company. There is no phone number. They do not respond to email enquiries regarding your order.

June 20, 2022
Unprompted review
Photiles logo

Reply from Photiles

Hi Guddi,

We are sorry to hear that your order has not been received. Unfortunately we did not receive any emails from you but we will investigate the matter further.

We are up to date with all our orders and your order should have been delivered by now. Can you please leave an order reference here and someone from our customer support team will contact you directly.

Kind regards,
The Photiles team

Rated 4 out of 5 stars

Very happy with my first order

Very happy with my first order. Very good quality. That was last year’s father’s day gift for my kids and I am still waiting for my second order for this year father’s day gift. My husband really liked it and he wanted some more pics so I thought this would be the perfect gift again. Hope i get it on time. Please guys check my email and reply.
Thanks

August 29, 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointing

Very disappointing! Thought they would be a great product because to begin with they replied to emails and were so helpful. I ordered about 13 and at least 5 were a terrible quality. Image was blurry. Was not the file because they were professional photos and I clarified that with Photiles. I emailed them and they asked to show them what the problem was. They said they were too busy at the time to reprint but would after Christmas. I have emailed them a number of times and they have not replied. So I am left with photiles which need to go in the bin. A waste of money! I would never recommend them to anyone.

April 24, 2021
Unprompted review
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Rated 4 out of 5 stars

A satisfied customer 😊

I ordered 2 tiles initially to see how good the quality was. It took 2 weeks for me receive them & it was a little frustrating trying to call on the local number as no one answered! I did however receive prompt responses via email explaining the reason for the delay. My second order of 8 tiles was received very quickly. I am very happy with the quality & finish of the tiles & have decorated my photo wall with them! Thanks for a great product..

July 10, 2020
Unprompted review
Rated 3 out of 5 stars

I was happy with the communication and…

I was happy with the communication and postage time however one of my tiles you can see isn’t perfect it has a couple of bubbles and the other is coming away from the corner . They were on special at the time . I would have been very dissatisfied if I had of paid full price. Def not worth the money

July 4, 2020
Unprompted review
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