Photobook Worldwide Reviews 

43
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

I am totally satisfied with the photobook I have ordered. The photobook arrived in 10 business days in Thailand to my hotel. The support is very responsive and ready to help. I was worried about the n... See more

Rated 1 out of 5 stars

Just to start off, lots of fake reviews for this place obviously written by employees so take with a grain of salt. This is not a worldwide company they only print in Asia then send off. Meaning... See more

Rated 1 out of 5 stars

Unfortunately the quality of the photo paper is not suitable for humid countries. Upon arriving they looked great, but within a week they were fully curled in half, while other pictures that I had pur... See more

Rated 5 out of 5 stars

I’m super satisfied with the products. Very quality prints with vibrant colors. It makes the photos looking alive. Ever since I was young, I like scrapbooks and photo albums that is not common nowada... See more

Company details

  1. Photo Printing Service

Information provided by various external sources

The Photobook Worldwide Group currently serves more than 100 countries worldwide, and has 4 global offices located in Australia, Canada, Malaysia and Philippines.


Contact info

3.0

Average

TrustScore 3 out of 5

43 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(43)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

I just photobook!

I just photobook! From their App features to website, so easy to navigate and I love how Photobook offer great quality photo prints that can last long.

September 26, 2023
Unprompted review
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Rated 1 out of 5 stars

Late delivery | Time-consuming website…

Late delivery | Time-consuming website | Unreliable service

I paid $250 for ‘super rush’ delivery of a bunch of things for a surprise birthday party. Meant to arrive in 3-5 business days. On the 5th day when my expensive order hadn’t arrived, I complained - which seemed to trigger the beginning of production and their delivery service.

Nothing arrived in time for the party. Complained, had courier fee refunded. Had to find alternative decorations.

Package #1 arrived within 8 days in two tubes. Hard to unpack the items. One wall sticker damaged.

Now waiting on package #2, which includes puzzles, glass, banners. Clearly sent after 6 working days.

Entire experience a shambles. Unreliable. Decent enough products (so far) but not worth the angst.

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

Super fast delivery!

Bought Christmas gifts for friends and family without letting the team know and received them in perfect condition within 3 days; great job!

December 10, 2022
Unprompted review
Rated 5 out of 5 stars

VERY SATISFIED WITH THEIR CUSTOMER SERVICE

I got my first photobook from them for free using their code WELCOME. When it arrived the content of my photobook is mirrored. At first I was really hesistant to complain because hey, I got it for free! But still, their photobook is really great except to the fact that it was mirrored, so I tried to inform them about my issue and I told myself that if they didn't respond I would not order again and won't recommend it to my friends. So I wasn't expecting anything, but after 2 days they responded and they said that they will replace it! And after 2 weeks the replacement arrived! Also, they're the one who payed the courier. Thank you so much, it really means a lot. I'll continue to use your app/website to preserve our family's memories.
-Satisfied Customer from Philippines

May 29, 2020
Unprompted review

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