Photobooths.co.uk Reviews 99

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

good reviews are from years ago, swerve this place people, there are much better Photobooth companies that use better kit and software around..

Rated 1 out of 5 stars

Quick enough to take your money but when you actually need support they don't want to know. Their equipment is poorly built, their storage bags fall apart and their management block you when you have... See more

Rated 1 out of 5 stars

Low quality photo booths made from plastic. Break very easy and customer service is not interested. Carry bags are just as cheap and not fit for purpose. A very big company who operates like here tod... See more

Rated 1 out of 5 stars

One star is being generous, I would give zero stars if I could. Most expensive software on the market and also the worst out there with terrible customer service to match. Non existant aftersales supp... See more

Company details

  1. Event Technology Service

Information provided by various external sources

Photobooths.co.uk are UK’s largest Photo Booth Manufacturer ​and have supplied over 4000 Photo Booths Worldwide Since 2009 to customers of all sorts and sizes, from individuals starting their first business, to large corporate clients such as the BBC.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

99 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

If i could give 10 stars i would

If i could give 10 stars, i would. Maurizio is such a helpful guy i wish him nothing but success if his future. What a guy. Photobooths is the best company which deal with the wedding sector. New products are just WOW! Will definitely recommend and will come back in the near future. Thank you Maurizio. Really appreciate it!

July 22, 2021
Unprompted review
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Rated 5 out of 5 stars

Purchased a second hand magic mirror

Purchased a second hand magic mirror. Accidentally broke the glass. Photobooth repaired it within an hour while I waited even three in a new frame as this got damaged as well.
Great service
Highly recommend.

August 12, 2020
Unprompted review
Rated 5 out of 5 stars

We purchased a Photobooth Mirror SE for…

We purchased a Photobooth Mirror SE for our wedding business. Even though the current climate we are getting bookings and used the system 3 times. Really good build and easy to
Use. Will be back for more products as soon as the company expands.

August 11, 2020
Unprompted review
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Rated 5 out of 5 stars

Great table selfies

Great table selfies, we purchased 5 units. Great fun on the tables guests live them. Only downside carry box broke after using it once, company replaced straight away. Great service.

August 8, 2020
Unprompted review
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Rated 5 out of 5 stars

Superb company!!!

Who says this company is bad, is a scammer and doesn’t know the industry!
I both the 4th mirror from them and never had any problems! We never had any issues! Sales, Support, Service all SUPERB!!!

July 31, 2020
Unprompted review
Rated 5 out of 5 stars

Magic Mirror Se is what we operate

Magic Mirror Se is what we operate. Got to say it’s a great piece of kit. Easy to use easy to move. Downside could do
With bigger clips for frame but that’s minor point.

July 31, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS

I had so many problems when dealing with this company. I bought a selfie mirror and a photobooth with the 1 year support (which I later found out was only for 1 product) 8 times I have been at events had software problems so tried to call andthey don't answer the number I rang multiple times, so I send an email to the emergency out of hours support , another email and another. Between 2 and 3 hours later they get back to me. Whats the point having an out of hours emergency support if your at an event due to start and they don't answer the phone. 8 events I called them at the rest of the issues just solved by reseting and hoping for the best. I sold the equipment for a major loss because I couldn't run a successful business with software that seemed to be built to deliver faults so they can keep you on the hook for support. Worse decision i made was to buy the equipment from these guys.

I also bought a interchangeable dance floor from them cost £2000 more than other conpanies and its the worse design ever, the panels pop out the metal gets dented in and the panels won't fit properly leaving a unsafe surface. Not to mention the breaking and 30 + vat for each pvc panel. As other have said as soon as you have something to say the management tey and block you and wont take calls. After 6 months of having the floor I had to to go in a hurry and pay £5000 to buy a new floor as that one was so bad.

July 31, 2020
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Rated 5 out of 5 stars

I purchased a support package with…

I purchased a support package with Photobooths.co.uk and during a recent event, I had to call them with an issue with my mirror, they answered the call promptly and sorted the issue in no time, my event was able to go on and the guests were none the wiser, I am so grateful, I can’t recommend them enough

July 28, 2020
Unprompted review

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