PHOTOWALL Reviews 

1,915
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, highlighting beautiful designs and impressive results after installation. Many found the peel and stick wallpaper remarkably easy to apply, often noting its forgiving nature and smooth application. Reviewers also appreciate the seamless ordering process, quick delivery, and the helpfulness of samples, which aid in making confident selections. However, some customers noted issues with product quality, such as thinner material or problems with seams and adhesion, leading to bubbling or lifting. A few others experienced occasional order discrepancies, including incorrect sizing, missing panels, or damaged products upon arrival, which did not meet their expectations.

What people talk about most

Product

Customers had positive experiences with product, praising its quality, ease of installation, and beautiful... See more

Quality

People report positive experiences with quality, with many reviewers praising the high quality of the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the ease of... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the easy ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved the process every step of the way! I really liked how the website had inspiration photos and videos of what other customers did in their homes. The peel and stick wallpaper is super easy to inst... See more

Rated 5 out of 5 stars

This was the first time I've ever wallpapered before - and I admit, I was a little nervous. Photowall's high quality material as well as the instructions and tools made it absolutely painless. As a fi... See more

Rated 5 out of 5 stars

We recently used Photowall to transform our kid's nursery to a toddler room and we are so pleasantly surprised with the majestic transformation. We used the Jungle Friends wall paper as the focal poin... See more

Rated 5 out of 5 stars

I enjoyed being able to purchase many samples to see how they looked in my space. The samples are a reasonable price so I felt free to try a few. In the end, this allowed me to feel confident with my... See more


Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Poster Store

Written by the company

Wall Art by Passionate People. You'll find the perfect wallpaper and prints for you in our collection. We are passionate about helping you transform your home to reflect your personality.

Photowall

Written by the company

Highest quality
Our wall murals and canvas prints are of the highest quality in terms of materials and printing. They are environmentally friendly, fire-retardant to Swedish standards, and do not fade in sunlight. Wallpaper paste is always included.
100% customer satisfaction guarantee
If you are not satisfied with your order, you have the right to return it within 30 days, whatever the reason. The fact that the product is unique, with your own image and measurements, makes no difference. We will either replace your wall mural or canvas print with another one or refund the full purchase price within 30 days.
Free shipping, fast delivery
Shipping is always free and received orders are dispatched within 1-4 working days.
Customise your motif
We have more than 25,000 motifs to choose from in our range – and they can all be resized to fit your wall. If you still can’t find what you’re looking for, you can use an image of your own.

100% guarantee

Fast and free shipping!

Fast and free shipping!
We want all our customers to be satisfied. Just return your order within 30 days if you are not satisfied and we'll give you a refund.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,915)

346 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything went seemlessly and quickly

Everything went seemlessly and quickly. The only suggestion I would make to others is to pay for the upgraded product. We put our mural in a home office in a home with no young children. We didn't think we needed the more resilient paper. However, we damaged it slightly while putting it up, even though we were trying to be very careful. The product is more impressive than pictures can show: we are very happy with it!

January 9, 2026
Rated 1 out of 5 stars

did not receive,asked for assistance…

did not receive,asked for assistance and have not heard back

January 9, 2026
PHOTOWALL logo

Reply from PHOTOWALL

Hi Kulwinder, thank you for your review.

We’re very sorry to hear about your experience and regret any frustration this may have caused. We would like to clarify that one of our colleagues reached out to you via email on the 26th in response to your request for assistance.

We kindly ask that you check your inbox, including your spam or junk folder, and reply to that message at your earliest convenience so we can continue assisting you and work toward a resolution.

Please rest assured that we are committed to providing support and resolving this matter as quickly and smoothly as possible, and we remain available should you require any further assistance.

Again, thank you for your review, and have a nice day.

Best regards,
Gab
Photowall

Rated 2 out of 5 stars

Peel and stick not great

I ordered the peel and stick and allowed the sheets to aclimatize. Installation was straight forward but the following morning the paper had lots of bubbles underneath and was lifting. Application was to clean and freshly eggshell painted drywall. I took down the sheets and reapplied using 3M 75 spray glue. Holding so far. I would avoid the peel and stick if ordering again.

January 2, 2026
PHOTOWALL logo

Reply from PHOTOWALL

Hi,

Thank you for sharing your experience, and I'm sorry to hear that your peel-and-stick wallpaper did not adhere as expected.

There are several factors that can affect adhesion. One possibility is that the primer or paint used may not be suitable for peel-and-stick wallpaper, as some primers leave a slick or low-tack finish that reduces adhesion. Curing time is also important, while paint may feel dry within a few hours, it usually requires 2 to 4 weeks to fully cure, and installing wallpaper before this can interfere with proper bonding. Environmental conditions, such as temperature and humidity during and after installation, can further impact the adhesive’s performance.

Happy to hear that you were able to find a solutionin the end. Should you require further assistance, please contact our customer service team with your order number, and we will be happy to look into this for you.

Have a nice day!

Kind regards,
Lovely
Photowall

Rated 3 out of 5 stars

thanks, amazing product, wonderful customer service

I have ordered twice from Photowall and both times have been very impressed with the product. I want to thank Photowall for listening to my concerns and taking quick action to respond. Thank you so much truly appreciated, will be back to purchase again.

December 15, 2025
PHOTOWALL logo

Reply from PHOTOWALL

Hi Tracey, thank you for your review.

I completely understand how disappointing it can feel to see an item go on sale shortly after placing an order.

Unfortunately, we don’t have advance information on upcoming promotions or campaigns, as these are planned separately and can change quickly. That said, I’d be happy to look into this further and see how we can assist.

I will contact you within the day to resolve this for you.

Again, thank you for taking the time in sharing your review, and have a nice day.


Kind regards,
Angelica

Rated 4 out of 5 stars

I ordered 22 canvases (8 cm x 8 cm)

I ordered 22 canvases (8 cm x 8 cm). 20 of them were excellent. Two were damaged (paint damage or bad quality paint application). That’s too bad. Given I had to pay so much for the shipping, there is no way I will reorder just two of them

December 9, 2025
Rated 2 out of 5 stars

Mismatched cut job

All pieces were cut exactly from top, the last peice was cut from bottom, so they didn't line up. It didn't make sense to do it all the same then mismatch the last piece. Also the glue was really klumpy. Upsetting with all the work to have it mismatched on one end.

December 5, 2025
PHOTOWALL logo

Reply from PHOTOWALL

Hi, Thank you for taking the time to share your experience.

I am truly sorry to hear about the issues you encountered with both the panel alignment and the paste.

As part of the assembly instructions, the paste should have a nice, thick consistency, and no more than four liters of water should be used when mixing it. The paste must be applied directly onto a smooth, clean, and non-moisture-absorbent wall surface to ensure proper adhesion.

Please don’t hesitate to reach out to our customer service team again and include some images of the wallpaper and installation. This will help us better understand the situation and find the best possible solution for you.

Have a nice day!

Kind regards,
Lovely
Photowall

Rated 5 out of 5 stars

Unique piece of artwork

Quick delivery, but most of all : splendid artwork that will make my bathroom absolutely unique and utterly relaxing.
Thanks to you, I am recreating a marshy vibe to this room.
Wow!

November 25, 2025
Rated 5 out of 5 stars

The first piece is hardest to apply

The first piece is hardest to apply, but it goes pretty smoothly from there. I was worried the image would not look as good as it did in the photographs but I was pleasantly surprised when I received the product!

November 25, 2025
Rated 3 out of 5 stars

Quality excellent

Promptly shipped and product is very good quality. clear instructions and video provided for installation.
Everything lined up properly and the finished product is beautiful. However, when I ordered, the site said free glue and utensil with purchase of mural. I did not receive that.

December 5, 2025
PHOTOWALL logo

Reply from PHOTOWALL

Hi Michelle,

Thank you very much for taking the time to leave such a detailed review. I truly appreciate your kind words regarding the quality of the wallpaper, the prompt shipping, and the clear installation instructions. I'm delighted to hear that everything aligned well and that the finished result looks beautiful.

Regarding the free glue or wallpaper tools promotion, we’re sorry for any confusion this may have caused. For this particular offer, the wallpaper kit or glue needs to be added to the basket first. Once added, the promotion code must be entered and activated, after which the cost of one item (either glue or wallpaper tools) is automatically deducted, making it free.

I apologize If you feel that this was not clear at the time of ordering, and will certainly review how we present the terms and conditions to make them more transparent in the future.

Thank you again for your feedback and for choosing our wallpaper.

Kind regards,
Lovely
Photowall

Rated 5 out of 5 stars

Exceptional product!!

Exceptional product!!! Extremely fast shipping and really looking forward to posting what it looks like on the wall!!! Thank you!!!

December 5, 2025

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