PHOTOWALL Reviews 

5,878
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting its vibrant colors, thick material, and premium feel that often exceeds expectations. Many found the installation process straightforward, appreciating features like numbered panels and custom tools that simplify application. The ordering process is frequently highlighted as easy and efficient, with fast shipping and delivery for custom prints, leading many to delight in how the murals transform their spaces and often make repeat purchases. However, some customers noted challenges with peel-and-stick wallpaper, experiencing issues with it lifting at the edges or seams not staying flat, requiring repeated pressing down. Some found this self-adhesive option less reliable compared to traditional glue applications.

What people talk about most

Product

Customers had positive experiences with product, praising its high quality, vibrant colors, and realistic... See more

Quality

Customers consistently note positive experiences with quality, often describing products as high quality,... See more

Order

Reviewers mention positive feedback about the ordering process, often highlighting its ease and the great... See more

User experience

Consumers generally report a positive user experience, highlighting the high quality of the product and the... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My choice of wallpaper was perfect, and Photowall did a fantastic job. I don’t understand, however, the benefit of adding 2-5 inches extra in width and length to the order. My project is not coverin... See more

Rated 5 out of 5 stars

I am very impressed with this wallpaper! The quality is outstanding. It’s nice and thick, which made it much easier to put up than other peel and stick wallpapers I’ve used. The pattern is beautiful,... See more

Rated 5 out of 5 stars

Excellent customer service, and beautiful, quality wallpaper. The best peel and stick I’ve ever worked with! I want more in my home now😍 No tearing or creasing, and super easy to peel and re-stick if... See more

Rated 5 out of 5 stars

Customer service was incredible. I was worried with the company based in Sweden. No Fears, all went smoothly. I ordered a custom size from a pattern that was one of the selections. Julius who he... See more


Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Poster Store

Written by the company

Wall Art by Passionate People. You'll find the perfect wallpaper and prints for you in our collection. We are passionate about helping you transform your home to reflect your personality.

Photowall

Written by the company

Highest quality
Our wall murals and canvas prints are of the highest quality in terms of materials and printing. They are environmentally friendly, fire-retardant to Swedish standards, and do not fade in sunlight. Wallpaper paste is always included.
100% customer satisfaction guarantee
If you are not satisfied with your order, you have the right to return it within 30 days, whatever the reason. The fact that the product is unique, with your own image and measurements, makes no difference. We will either replace your wall mural or canvas print with another one or refund the full purchase price within 30 days.
Free shipping, fast delivery
Shipping is always free and received orders are dispatched within 1-4 working days.
Customise your motif
We have more than 25,000 motifs to choose from in our range – and they can all be resized to fit your wall. If you still can’t find what you’re looking for, you can use an image of your own.

100% guarantee

Fast and free shipping!

Fast and free shipping!
We want all our customers to be satisfied. Just return your order within 30 days if you are not satisfied and we'll give you a refund.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(5,878)

506 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Greatest company ever!

Greatest company ever!! fantastic customer service. I made a mistake on my dimensions the first time and they fully refunded my money so I could reorder again. Great quality of the paper,

May 22, 2026
Rated 4 out of 5 stars

Experience was fine

Experience was fine, paper is beautiful, but it keeps unsticking and rolling inward :( this is the removable paper

May 11, 2026
PHOTOWALL logo

Reply from PHOTOWALL

Hi Jaimi, thank you for your review.

We're glad to hear you found the paper beautiful, though we're sorry to learn that the wallpaper is lifting and rolling inward.

Peel-and-stick wallpaper relies on the adhesive backing to bond with the wall surface, and its performance can be affected by factors such as temperature, humidity, and wall type. In warmer conditions, the adhesive can become more reactive, which may contribute to lifting. Additionally, some wall surfaces and paint finishes are not fully compatible with self-adhesive wallpapers.

I can see that one of our colleagues is already assisting you with this matter. Please continue corresponding with us via email so we can further investigate the issue and work towards a suitable solution for you.

We appreciate your patience and look forward to helping resolve this.

Best regards,
Gab
Photowall

Rated 5 out of 5 stars

We had an issue with our order and…

We had an issue with our order and after a few emails and phone calls the shipped us a new oder that arrived quickly. The wall paper was beautiful and as pictured. So so happy they were able to remedy the issue. Would not hesitate to order from photowall again.

May 20, 2026
Rated 1 out of 5 stars

Nobody bothered to mention you don't…

Nobody bothered to mention you don't print a small map in one piece.

May 19, 2026
PHOTOWALL logo

Reply from PHOTOWALL

Hi Levi, thank you for your review.

We are sorry to hear that you are disappointed with your experience.

Please note that our website clearly states that our wallpapers are printed in panels/strips that are approximately 17.7 inches (45 cm) wide. Based on the dimensions ordered (34 x 24 inches), the wallpaper would therefore be produced in two panels rather than a single piece.

I can see that one of my colleagues is already assisting you with your concern. We kindly ask that you continue the conversation with our support team so that we can review the matter further and work towards a satisfactory resolution.

Best regards,
Gab
Photowall

Rated 4 out of 5 stars

The product is great and communication…

The product is great and communication has been good, but somehow from the website there was a snafu with payment that resulted in us receiving three of the same order. Hopefully the return of the two we do not needwill be smooth!

May 18, 2026
Rated 2 out of 5 stars

my wallpaper arrived a different color…

my wallpaper arrived a different color than the sample I ordered. the phone rep said ' yeah that happens'. but the refund was easy

April 30, 2026
PHOTOWALL logo

Reply from PHOTOWALL

Hi Amy, thank you for your review.

I am sorry to hear that the wallpaper color did not match the sample you received.

As our products are custom printed, slight color variations can occur between different print runs. For the closest possible color match, we recommend placing your wallpaper order as close as possible to the date you ordered and received your sample, as this helps minimize any variation between printing occasions.

We can see that our colleague has already assisted you with this matter and that a refund was processed. If you have any further questions or concerns, please do not hesitate to contact us again. We are always happy to help.

Best regards,
Gab
Photowall

Rated 5 out of 5 stars

This is not the first time I have…

This is not the first time I have ordered from you!!! It’s incredible how beautiful this paper looks! I’m now buying it and hanging it for neighbors!!! They ALL want it!! The quality is Superb and the ordering is incredibly fast!!!!

May 11, 2026
Rated 4 out of 5 stars

Can see the seams

The ordering process is a little confusing when you are using added images. Once I got that figured out it was fine....I ordered a fairly small piece(44"x36") and found it impossible to get the seams to line up perfectly and still have the picture hanging straight. I hate that I can see the seams. The photo is beautiful and I do like it. I WOULD give it another try because it is good quality, but i cant even imagine trying to do this on a whole wall.

May 11, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look