Physios 'R' Us Reviews 36

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When I talk about Suchit I refer to him as my hero, he really listens to me and knows the human body so well. He’s calming in his explanations, always has his patients best interests in mind and goes... See more

Rated 5 out of 5 stars

Suchit Jain has been fantastic throughout my treatment. First of all recognising that I may have something underlying in my back and suggesting I get that investigated (and he was right!) but then als... See more

Rated 5 out of 5 stars

I approached Suchit when the NHS couldn't offer me an appointment to treat my knee problem despite being on the waiting list for over 5 weeks. Physios R us offered me an appointment within 2 days when... See more

Company replied

Rated 5 out of 5 stars

Treatment given by the most professional and expert practitioner. Mr. Suchit Jain, is one of the most kind and considerate specialists my husband and myself have had the pleasure in meeting. We... See more

Company details

  1. Physical Therapist

Information provided by various external sources

Led by Specialist Physiotherapist Suchit Jain, we offer professional, reliable and expert physio care across our four locations in east Kent. Whether you are looking to recover after surgery, have had an accident or injury, need to improve your fitness, treat pain, return to work or get back to playing your favourite sport, or begin rehabilitation following a neurological problem, we have the specialist skill and expertise to work with you to reach your goal. We assess and treat a range of musculoskeletal conditions ranging from spinal problems, such as lower back pain and sciatica, to smaller joint pains such as tendonitis of the wrist or tennis elbow. We also offer steroid joint injections, Ostenil injections. For certain clients who can't get to us we can also offer home visits.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Outstanding!

When I talk about Suchit I refer to him as my hero, he really listens to me and knows the human body so well. He’s calming in his explanations, always has his patients best interests in mind and goes that extra mile to fit in different treatments per session. I feel physically and mentally better when I leave him. I have recommended him to several friends already and I would recommend him and Physios R Us to anyone needing physio

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Best Physios I've ever used - and I've used a lot in my life.

I've attended at Manor Rd, Folkestone and always found the staff to be kind, friendly and professional. Suffering severe back pain with lower disc and vertebrae pressing on sciatic nerves, I always felt at ease and knew that my physiotherapist cared about my well being. Numerous procedures, advice and exercises used to help consolidate the work of my consultant, she would always talk things through with me, anything she did, why and what we was hoping to achieve.

Will be my first call whenever I need assistance and would always recommend anyone to use them.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I approached Suchit when the NHS couldn't offer me an appointment to treat my knee problem despite being on the waiting list for over 5 weeks. Physios R us offered me an appointment within 2 days when Suchit administered a steroid injection. I found him so knowledgeable, gentle and kind imparting such a volume of information about my condition. Now 2 weeks later I am so much better and feel I am well on my way to being pain-free.

March 22, 2023
Unprompted review
Physios 'R' Us logo

Reply from Physios 'R' Us

We are delighted to hear you are on your way to being pain free Mr Fancourt. Thank you for leaving Suchit and Physios R Us such a wonderful review.

Rated 5 out of 5 stars

Really friendly and helpful service

Really friendly and helpful service. A warm welcome and lots of great advice. I would definitely recommend them. I had 6 appointments in all and the advice I was given really helped me to make a great recovery from my injury.

February 15, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Knowledgeable and effective

Jeff and I have both had diagnostics and treatment from Suchit.
We find Suchit’s soft, gentle manner reassuring and non coercive. He is knowledgeable and explains everything clearly.
We will certainly continue treatment with PhysiosRUs. Thank you

February 6, 2023
Unprompted review
Physios 'R' Us logo

Reply from Physios 'R' Us

Thank you so much Marjorie, we really value this review as it reflects everything we strive to achieve during our appointments.

Rated 5 out of 5 stars

The most important thing is that the…

The most important thing is that the treatment is helping me (monthly for the past year and a bit). Also everyone is friendly and helpful, and the place is clean and well-organised.

November 3, 2022
Unprompted review
Physios 'R' Us logo

Reply from Physios 'R' Us

Thank you for talking the time to leave this 5-star review Mr White. We really appreciate it and were delighted to read your comments.

Rated 5 out of 5 stars

Very Painfil Right Shoulder/ Arm.

I had a very painful Right arm/shoulder for over a week before i resorted to attending my regular physio Sanjit at Physio R Us in Hythe Kent.
I should not have delayed as I was examined and treated with a corticosteroids injection. Sanjit explained I might have some pain after the anesthestic had worn off. However, i was immediately pain free and have remained pain free.
So my advise is do not suffer pain if you live in Hythe Kent or anywhere near just visit Physio R Us and receive expert care

November 30, 2021
Unprompted review
Physios 'R' Us logo

Reply from Physios 'R' Us

Tina, we are so pleased to hear that you are pain free! Thank you so much for leaving us such a fantastic review.

Advertisement
Rated 5 out of 5 stars

With grateful thanks.

I have been attending the Folkestone clinic for the past few months after a road traffic accident. This has made an amazing difference to my mobility, quality of life and I am now pain free.
I highly recommend their treatments.
They have my utmost thanks.

October 28, 2021
Unprompted review
Physios 'R' Us logo

Reply from Physios 'R' Us

Thank you so much for leaving us such a fantastic review! We are so pleased to hear you are now pain free. Please do let us know if we can ever be of help in the future. Kindest regards Physios R Us

Rated 5 out of 5 stars

Car Accident

After quite a serious car accident I was referred to Physios 'R' Us by my insurers. The main issue was with swelling of my left hand which wouldn't go down.
After a number of sessions with an ultra sound the swelling completely disappeared.
On a more personal note both the physiotherapist and his receptionist, were extremely pleasant, helpful and professional.
Highly recommended.

September 6, 2021
Unprompted review
Rated 5 out of 5 stars

This is my second visit and from start…

This is my second visit and from start to finish I was made to feel at ease, everything was explained to me thoroughly and any questions I had were answered.
My steroid injection I had due to a frozen shoulder was administered professionally and with ease.
Thankyou again for seeing me at such short notice.

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

Knowledgeable, professional and friendly clinic.
I am much impressed by my physio therapist Kartik’s experience and knowledge. He has explained my recent operations in such a way that I now understand so much more than the limited information and advice provided by the surgeon. The treatments have really made a great difference to my rehabilitation. I would always be happy to recommend this clinic.

April 7, 2021
Unprompted review
Advertisement
Rated 4 out of 5 stars

Friendly and professional.

A very friendly and professional service. I had a number of Acupuncture sessions which improved my symptoms. My pain is improving.
I would recommend this service.

July 7, 2020
Unprompted review
Rated 5 out of 5 stars

Can't fault them!

Incredible service from every member of staff. Hospitality is impeccable and would reccomend to anyone as each individual involved was friendly and considerate and very professional.

March 16, 2020
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look