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Review summary

Created with AI, based on recent reviews

Evaluating 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge and supportive approach, highlighting the exceptional customer service received. Many people found the user experience to be seamless and well-structured, making it easy to follow and achieve their goals. Reviewers frequently mentioned the excellent value for money, feeling that the investment was worthwhile due to the significant positive results and ongoing support. The service provided is often described as highly effective, with consumers appreciating the accountability and personalized guidance that helped them stay motivated and achieve their desired outcomes.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise their coaches and trainers for... See more

User experience

People report positive experiences with user experience. Customers praise the personalized communication and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional support and... See more

Value for money

Consumers find the value for money to be positive, with many stating it's "worth every cent" and a "best... See more

Service

Users describe positive interactions with the service, highlighting its accountability, structure, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Joining Physique Factory has been absolute brilliant and a life changing experience. In just 8 weeks i managed to drop 12kg and get a six pack. I then entered my lean bulk phase and Im now on to my... See more

Rated 5 out of 5 stars

I’ve Been with physique factory for around 4 months now and strongly recommend to anyone who struggles with staying accountable. Having my PT speak to me weekly and go over my food and gym... See more

Rated 5 out of 5 stars

Trainers always happy to answer questions, offer advice and help you get the results. I didn’t break records in the speed of weight loss, but I lost what I intended 12/4 months. You learn that it’s no... See more

Rated 5 out of 5 stars

I honestly can’t rate my coach at Physique Factory highly enough. From day one, the level of knowledge, structure, and accountability has been next level. Every program is clearly thought out, tailo... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

383 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you PF!

I’m Kit and I’ve been with Physique Factory for 8 weeks during which time I’ve lost 6 kgs (and gained some muscle!). PF has been fantastic in providing me tailored programs to follow, guiding me on my diet and checking in each week to ensure I was on track and providing guidance on the many questions I had. I’ve been on a solo program before and this is better since my coach is regularly checking-in, promptly providing guidance (and I do have many questions!), guiding me on healthy eating (there’s so much I’ve learnt about food) and encouraging me to keep going even when it gets tough. Simply put doing it myself was harder, full of assumptions I couldn’t qualify and very lonely.

I’ve lost weight, toned up, put on some muscle and best part of all I feel great and mentally sharp every day. I have gained from every cent and more in the time from improved work output, improved fitness and personal time to focus on my health…. and getting to show my kids their old man still has it! Most of all, my coach has been with me guiding me through the journey and holding me accountable when I fail to do so myself. I’d recommend them twice over to anyone considering fat loss/building muscle and more importantly for me building habits that are sustainable to keep you on the road to that version of yourself. Thank you PF, you’ve been a life changer!

March 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Hey Everyone my name it’s Te Ahu

Hey Everyone my name it’s Te Ahu. I’ve been with Physique Factory for about 6 weeks now. I started at 84 kg and I’m now at 74.5 kg with I’ve lost 9.5 kg since. I’m in a lean gain. I’ve striped a lot of body fat . And looking leaner stronger and most importantly feeling good. Thank you to my coach. He’s always there for support. If I have any questions about nutrition or training he always responds. The workouts are amazing. And I’m learning a lot about the nutrition side of things. Instead of having boring meal plans. He’s set my daily calories and I’ve just got to hit my macros every day. I’m learning so much about nutrition now and understand how important it is. My coach is always there to support me. The best shape I’ve been in a long time. I rate physique Factory 10/10.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you!

Hey Coach, thank you for keeping me accountable. I took action when I was 101kg and now I am 84kg after 3 months. I am looking forward to hitting my target and working with you to reach that goal! Thank you!

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Physique Factory

Hey, my name is Jack, i have been with Pysique Factory for roughly 25
weeks with my coach. During this period of time i have achieved 26kg of weight loss. I find this service to be amazing and unlike anything i have expereineced before, this has given me the most results physically i have ever seen. The support i get from my coach is great. Its not what i expected at all in regards to being able to still eat some of my favourite foods and the amount of education I have been given, the wealth of knowledge from my coach and encouraging the mindset to not just make this work around life for a short amount of time, but building lifeling habits and stratagies. Ive most enjoyed the feeling of clarity, with having a coach I no longer have to spend hours researching fad diets and exercises and trying to determine from the thousands of online sources what is true and whats not. Physique Factory is definetely worth the money for the results you get, and anyone else in a similar position as me wanting to turn their life around and become a healthier individual, couldnt reccomend it more.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Real results, real guidance and real accountability!

If you’re after real results, real guidance, and real accountability, Physique Factory is a standout choice. Here’s my experience from the perspective of someone who’s spent a career coaching others and now prioritizes self-care again.

My name is Kennedy, and after 10 weeks with my Physique Factory coach, I’ve been able to drop 17 kg and am back at my playing weight at 40+ years of age. The progress feels sustainable, not rushed, it’s translating to better general wellbeing and tangible performance boosts.

Level of support received

The level of support is excellent. Weekly check-ins are the norm, and with near 24/7 availability via the app, my coach is quick to respond and always provides practical solutions to any challenge. Having guidance that understands the demands of a busy coaching life has made all the difference.

Comparisons to past experiences

With a background in professional sport, I’m used to high-level coaching. What sets PF apart is the seamless combination of accountability, structure, and accessibility. Trying to grind it out on your own can be lonely, frustrating and inefficient. PF provides a comprehensive system that supports you every step of the way.

Would I recommend Physique Factory

Yes! This program is worth every cent for all you gain in return. Try replacing better health when it’s too late… I’m working to stay ahead of the curb on this one.

What I’ve enjoyed most

The coaching relationship and the clarity of the guidance. The plan isn’t just workouts and diets in a vacuum; it’s a thoughtful approach tailored to my schedule, goals, and lifestyle. Having a trusted coach to bounce questions off and keep me accountable has made the process enjoyable, not draining.

Would I recommend PF to others?

Yes. If you want to lose fat or build muscle with a supportive team that provides the tools and knowledge to maximize results, I’d recommend Physique Factory to friends, colleagues, or anyone aiming to create a better version of themselves.

Thank you again, Physique Factory. This has been a gamechanger for my health, performance, and daily life.

March 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Ive been with PF for just under 6 weeks…

Ive been with PF for just under 6 weeks now and have lost 9kgs!
The system is great ,coach is amazing ,lesrning heaps ,always there to support you and answer questions , the app is user friendly as , all in all an amazing learning experience with results you can see in the mirror evident in a matter of weeks ! Loved it that much i got my brother on to it and hes kicking goals too !

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

With Physique Factory I’ve lost about…

With Physique Factory I’ve lost about 20kgs working with my coach.

The support and communication from my coach has been excellent. Anytime I’ve had questions about training or nutrition, my coach has been quick to help and keep me on track.

I’ve tried doing it myself before but never got the same results. Having structure, accountability and proper guidance has made a big difference.

Overall it’s definitely been worth the investment and I’d recommend Physique Factory to anyone looking to lose fat or build muscle with the right support. 💪

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Older guys! This is 100% for you!!

I joined PF approx 4 weeks ago and the experience has been amazing. I am 56 years old and have dropped nearly 10kgs of fat. I have not been hungry, workouts are easy to follow and understand. Videos of all exercises showing exactly how to do it. All on my phone in the gym. My gym has limited gear so my coach designed my workout to suit my gym. Doesn’t get any easier than that. I talk with my coach weekly, he educates me on my diet, fitness, workouts and general well being. He adjusts my nutrition and exercise weekly or as required. Plus I have the support group on the app. This is very well put together and run by pro’s! Should have done this years ago. So, if you look and feel like S**t (you know who you are!) then I would seriously recommend this journey, it is cost effective, supportive and most importantly it works!

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Lost 20 kilos

Lost 20 kilos, absolute game changer for me. I've been with my coach for 20 weeks and I couldn't have done this without him. I've referred my friends on to this and they're seeing similar results. Highly recommend.

February 27, 2026
Unprompted review
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Rated 5 out of 5 stars

I’ve been with PF now for 6 weeks

I’ve been with PF now for 6 weeks. Prior to PF I was struggling with noticing any form of change in a timely manner & it was causing me to be inconsistent & lose interest quite quickly or my interest in keeping at it would fluctuate. Since being with PF, I have learnt various amounts about nutrition, macros & calories as well as cardio & muscle building & how important each role is. My coach has been very diligent with me & is always only a message or call away. Being a tradie & a business owner, I need someone like this in my corner & on my team. Since being with PF, I have lost kg’s & not far off reaching my goal target that my coach has set. I feel sharper in the mind, happier in general & far more confident & less self conscious already. I am looking forward to progressing further & learning the nexts aspects as I progress into lean gain with my coach. Thanks heaps PF , highly recommend.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

PF works

Been with these guy for four weeks now, 7 kg down just following the plan given to me. PF instructors are always a call or message away. Great motivation and weekly check ins. They really get to know you to help you with whatever comes your way.
Highly recommended

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Man these guys have changed my life

Man these guys have changed my life, was mucking around at the gym and with diet but with no real direction, once I bit the bullet and signed up with PF I was given a coach and some direction and what a difference it’s made I’m down 23 kilos since I signed up 6 months ago and I was away from the program for a month over Xmas so really only 5 months and close to 5 kilos a month. The coach is awesome the accountability , the advice , the group chats,it’s great sign up it will change your life! if you are a 48 yr old fat bastard like I was just do it 👍

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I’ve been with physique factory now for 2-3 months and have dropped 10kg. The program is really easy to follow, the accountability is amazing, my coach answers questions whenever I need help almost immediately.

They’ve made the fat loss process so easy, if you’re looking for that extra level of discipline and to be held accountable for your daily actions, this is for you.

February 27, 2026
Unprompted review
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Rated 5 out of 5 stars

The Structure and Accountability I Was Missing

I’ve been with Physique Factory for 6 weeks now, and the experience has been genuinely transformative (12kgs down).

Since starting, I’ve seen consistent fat loss, noticeable improvements in muscle definition, better strength in the gym, and most importantly, a level of structure and accountability that I simply wasn’t achieving on my own. I’ve trained before and tried to manage nutrition independently, but the results were inconsistent and usually short-lived. With PF, everything is structured, measured, and intentional; and that’s made all the difference.

The communication and support from my coach has been outstanding. Check-ins are thorough, feedback is clear and actionable, and adjustments are made quickly when needed. There’s no guesswork. I always know exactly what I need to focus on each week, and that clarity has removed a lot of mental friction.

Compared to doing this alone, the difference is night and day. When I was managing things myself, I’d second-guess decisions, stall progress, or lose momentum. With PF, there’s accountability, data-driven decisions, and someone in your corner who genuinely wants you to win.

The service has absolutely been worth it. The structure, support, and results justify the investment many times over.

What I’ve enjoyed most is the professionalism and precision of the process. It’s not hype. It’s not random. It’s a clear system that works if you commit to it.

I would 100% recommend Physique Factory to anyone serious about improving their physique, building discipline, and getting real results that last.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Been with my coach now for 15 weeks…

Been with my coach now for 15 weeks now, during this time I've achieved 20kg of weight loss. The support and communication with my coach has been amazing. The results speak for themselves, assisting with hurdles I have come across. The experience has been great compared to past coaches I have been with. Always assisting with any questions. While losing weight I have put on lean muscle. The plans have been great and easy to follow. Have recommended countless people to PF

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

To anyone looking for an honest review…

To anyone looking for an honest review of Physique Factory, I’m here to share a few thoughts.

My name is Dwayne. I’m 24 and started my fitness journey with PF 20 days ago. I was looking for a way to get back into the gym after an injury and to lose some weight with the right approach, skills, and knowledge to do it properly.

I started at 84–85 kg and am now sitting at 80.5 kg — and I’ll continue pushing forward.

In the past, I was winging it in the gym. My training itself wasn’t the issue, but I didn’t have a structured plan to follow — especially when it came to balancing the right amounts of weight training, cardio, and meal prep to achieve the goals I’ve wanted from the start.

At first, I thought the program was a bit expensive. But once I gave it a go and have had a great run so far, I’ve realised it’s honestly worth it as an investment in myself.

The level of plan management, support, and communication my coach has set up for me is truly impressive, and the results so far speak for themselves.

Hands down, the best part has been the communication and the community within PF — being surrounded by like-minded people working toward similar goals is something you’ll want to be around.

For anyone looking for a pretty straightforward strategy and coaching for fat loss and muscle gain, PF is where it’s at.

February 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Physique factory

The Personal trainer that physique factory have given I have had 2 and they treat people as they are normal human beings, not controlling unless things get out of hand, I have lost 17kgs with them and credit to them they have helped heaps in everything

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Tua Tapi Kuat

G’day I’m Dave. 54 y.o FiFo mariner. I’m 8 weeks into the program and staring down 10kegs of fat loss. Always been a healthy eater and regular gym goer, surfer and into sports etc but was carrying excess around the belly that wasn’t moving. I decided the program would give me accountability to make some changes and it certainly has. I never knew what macros were, never counted a calorie in my life and by week two I was all over it. My coach was awesome in training me about my calorie intake, deficit and training regime and I saw results fast. I’m now lighter than when I was 18, stripped back and lean. The knowledge I’ve learned will stay with me forever and I couldn’t be more thankful to my coach. I was never concerned about the cost as I would spend that amount on beers every week.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Ive been with Physique Factory for

I’ve Been with physique factory for around 4 months now and strongly recommend to anyone who struggles with staying accountable.
Having my PT speak to me weekly and go over my food and gym sessions really helps stay lock in week in week out.

So far I have lost 15kg since started with PT and feel so much more happier and healthier.

The communication from my coach is great always available for any questions. And often sending information that can better help me achieve my goal.
The accountability is something I have struggled with so speaking to my coach weekly helps keep me motivated.

Definitely worth the money if you’re struggling to get results on your own I’m glad I signed up.

Ryan.

February 1, 2026
Unprompted review

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