While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge and supportive approach, highlighting the exceptional customer service received. Many people found the user experience to be seamless and well-structured, making it easy to follow and achieve their goals. Reviewers frequently mentioned the excellent value for money, feeling that the investment was worthwhile due to the significant positive results and ongoing support. The service provided is often described as highly effective, with consumers appreciating the accountability and personalized guidance that helped them stay motivated and achieve their desired outcomes.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise their coaches and trainers for... See more

User experience

People report positive experiences with user experience. Customers praise the personalized communication and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional support and... See more

Value for money

Consumers find the value for money to be positive, with many stating it's "worth every cent" and a "best... See more

Service

Users describe positive interactions with the service, highlighting its accountability, structure, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Joining Physique Factory has been absolute brilliant and a life changing experience. In just 8 weeks i managed to drop 12kg and get a six pack. I then entered my lean bulk phase and Im now on to my... See more

Rated 5 out of 5 stars

I’ve Been with physique factory for around 4 months now and strongly recommend to anyone who struggles with staying accountable. Having my PT speak to me weekly and go over my food and gym... See more

Rated 5 out of 5 stars

Trainers always happy to answer questions, offer advice and help you get the results. I didn’t break records in the speed of weight loss, but I lost what I intended 12/4 months. You learn that it’s no... See more

Rated 5 out of 5 stars

I honestly can’t rate my coach at Physique Factory highly enough. From day one, the level of knowledge, structure, and accountability has been next level. Every program is clearly thought out, tailo... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

383 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best body change experience ever.

Hey, I’m Brett and I’ve been working with PF for the last 14 weeks and I’ve achieved 24kg in weight loss so far on this journey.
I will say that the process has been really positive for me as my coach has given me so much belief with the consistency of message and communication. My coach gives me the opportunity to express how important I’m feeling at any time, whilst acknowledging the struggles, the sore leg days, the awesome gains, the surprising photos and how my body has transformed in such a short window.
The investment in myself, far outweighs any fee that PF charge as a customer.
Doing this journey alone is just too difficult. I’d tried for decades to do it alone, but without the intelligent advice and expertise, I would always go back to old poor habits and my weight would yo-yo.
I would recommend PF to any one who is ready to take charge of their life, and believe they can look awesome at any age.

December 3, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

The 34 year bulk has come to an end 💪🏻💪🏻

Loving my time with the Physique Factory so far! Down 10k in 6 weeks, and 6 more weeks to go! My coach has been phenomenal with the constant check ins and support, with my nutrition and workouts. Id highly recommended PF if you're after a short, sharp, supported fat-loss program!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Ive been with physique factory for 8…

Ive been with physique factory for 8 weeks now and I feel amazing! My coach has been communicating with me every step of the way to make sure I’m hitting my goals. I’ve learnt so much along the way with my nutrition and training. I started at 95kgs and I’m down to 84kgs! Physically and mentally im in the best shape I have been, but overall the lifestyle change is a massive difference! Would definitely recommend to anyone wanting to change their life around.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

My best fat loss experience

I have been with Physique Factory for 3 months and i have achieved 13kg of weight loss! I was able to reach this goal due to great communication with my PT giving me the best dietary advice to help me achieve my goals. They check in with me weekly and keep track of what i eat and my weight to make sure im doing everything correctly. This accountability sped my my progress and i can now finally see my abs! Highly recommend for the summer :)

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Been with my coach for 12-14 weeks now…

Been with my coach for 12-14 weeks now and I’ve gone from 98kg to 84kg.
Can’t express how helpful they have been. Great balance between being strict / striving for the best outcome and banter.
Been so great being able to communicate and msg my coach whenever I need if I have any questions.
Super helpful with what to eat and what movements to do, and sending in a video of my training they’re able to tell me how to adjust etc.
all in all great team and program. Highly recommend

December 3, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

The company goes above and beyond to…

The company goes above and beyond to ensure its clients are well looked after and are on track to achieving their goals.
The reliability, responsiveness and clear instruction from my coach has enabled me to be on track to reaching my goals. Without my coach, I would not be able to be in the position I am in now.
Losing 13 kilos over the last 4 months is something that would not have occurred if I did not have this level of help I am obtaining from my coach.
Thank you

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

I have been with Physique Factory for just under 10 weeks and have managed to strip 10kgs

I have been with Physique Factory for just under 10 weeks now and have managed to lose 10kgs since I started on the program with a focused and detailed training program that suits my work and lifestyle commitments.
The weekly check-ins and intermittent catch-ups with my coach provide great insight and feedback on training and calorie intake that requires tweaking to maximise the fat loss experience. With a clear goal of what we want to achieve, this helps the mindset continually strive to be better and stronger than the day before.
I can recommend this service to any male wanting to get his health, eating habits and fitness in order to achieve a better life for yourselves.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Thoughts and opinion about my experiences with Physique Factory

I have been with coach for 24 weeks now and by the grace of Allah I have lost 22 kilos.
I still remember when I started this I was 90 kg and now Alhamdulillah I am 67 kg and this insane progress happened in 24 weeks. The communication and support my coach has given me in top notch. He is very knowledgable and has been very supporting throughout my journey. The results and changes I have managed to make, would not be possible without his guidance.

Investing on Physique Factory was one of the greatest decisions I have ever made in 2025 and it's totally worth it. I have absolutely loved the whole process and nothing was overly extreme. I would 100% recommend this program to everyone who's out there trying to change their lives. Totally worth it and Thanks to Physique Factory for Factory resetting my life.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Ive been with my coach around 2.5…

Ive been with my coach around 2.5 months and lost 10 kg which I think is pretty damm good, im still yet to achieve my end goal but im only a few kgs away so im really enjoying the progress so far. The exercises are good and can be tailored to what best suits your surroundings which always helps especially as I work away a lot, so the communication between me and my coach are really good. I do think meal plans would be a great thing to introduce but I’ve got the hang of it without it.. all in all I would recommend physique factory 🙌🏻

December 2, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Couldn’t be more pleased so far with my…

Couldn’t be more pleased so far with my results. I didn’t even know I had fat to lose but I did and it’s unleashed a new me. I’ve learnt a lot with my coach and very happy to have him. Lost the fat and now replacing with muscle in only a few weeks, couldn’t recommend it anymore probably the best investment I’ve made yet.
Ongoing support literally 24/7 from the coach, always guiding you through everything and anything.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve come into the program with 0 clue…

I’ve come into the program with 0 clue what to expect. Now since being with PF, mind you I’m only 4 weeks into this and the journey has been nothing short of challenging, coming from old bad habits to necessary structure being introduced into my life. I’ve lost about 8kgs so far with more to lose and without my coach I could tell you I definitely wouldn’t have gotten this far. The undying support is unmatched and the level of professionalism and communication is definitely top tier. It’s what people like myself definitely need in succeeding to progress toward my goal. It’s only up from here and will continue to go up as you come out with loads of knowledge and motivation, atleast for me. These boys definitely know what they’re doing and you won’t find better.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

I’m building muscle and loosing fat while enjoying foods I love!

I’ve been with PF for 6 weeks now and so far I’ve achieved 4.5kg of weight loss!!!

I can’t believe my body is looking amazing and for the first time in years I have Abs!

My coach has been amazing at supporting me whenever I’ve needed help and the check-ins have been amazing to keep me on track and stay motivated.

In the past I’ve started programs and fizzled out quickly by losing focus and motivation. The smart app PF has is amazing for keeping me on track, helping my achieve my daily goals and I can see the transformation happening so quickly!

I’m building muscle and loosing fat while enjoying foods I love. This program has been simply amazing and totally transformational.

If you’ve been feeling stuck with your physique and need a reset, Physique Factory will get you sorted and in shape quick smart.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

PF FOR LIFE

I’m Jack and I went with PF after seeing the ads for it on social media and haven’t looked back. I’ve lost almost 8kg in 5 weeks and am learning how to achieve these goals through food and training. The coach provided to me has communities very well and guided me step by step through the process and can’t be happier with my progress.

December 2, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Hey I’m Adrian

Hey I’m Adrian. I’ve been with PF for 8 weeks now with my coach, during this time I’ve achieved 7kg of weight loss.

I’ve really appreciated the
level of communication and support I’ve had from my coach. His motivation and more so the fact he’s keeping me accountable has no doubt driven the results I’ve had so far.

The key difference for me has been dialing in on my macros and ensuring I’m ticking the boxes everyday and my coach has helped me do that and stay on track.

For anyone who is wanting that level of accountability to ensure you have the best chance to change your physique, I’d recommend these guys for sure

Supportive, encouraging, motivating, knowledgeable and genuinely care.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

PF is the way to go!

I’ve been with PF for 7 weeks now with my coach, during this time I’ve achieved 13kg of weight loss.

My experience with my coach has been the best. I was going gym, trying to eat good, but not seeing results, wondering where was I going wrong. That was until I found PF and met my coach. The meals, training, mentorship and everything in between is top standard, which has helped me become accountable in all my actions, as well as motivating myself to do this for myself, family, friends, and now my coach. I cannot stress enough how much I’ve been loving my time at PF and cannot wait to see what happens.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Shout to Physique Factory & my main guy…

Shout to Physique Factory for getting me through this season ( so far ) I’m down 16kgs in 9weeks and feeling like I’m 20 again ( I’m 41 ) if your looking for accountability and group dynamic where like minded people connect, this is 💯 the place to be!

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been with PF for 3 weeks so far…

I’ve been with PF for 3 weeks so far going for 12, and at this time I’ve achieved 5kgs weight loss.

Communication has been very good and helpful with all the questions about nutrition, apps and exercises. My coach has been amazing, I’ve received good results so far in a short amount of time mentally and physically. Compared to doing it myself where I couldn’t really get the results desired with PF I can finally see my abs properly while building muscle. For the price you pay it’s 110% worth it if you’re all in on changing your physique, 10/10 would recommend to anyone looking to change their life.

December 2, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Hey I’m Matt

Hey I’m Matt, I’ve been with physique factory for 12 weeks and I’ve lost over 20kg and still counting. Highly recommend this service my coach has been very supportive and accommodating around my hectic lifestyle, making this process a walk in the park. (Witch is also easier now to haha)

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Half way through my journey and dropped…

Half way through my journey and dropped 11kgs so far. Hardest thing for me is the eating, but just have to remember why I started. Coaching is great, always replying back, I've had to stay accountable because of the investment made. But definitely recommend it and love seeing the transformations every week.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Create a new you

Where to start... my names tarin fifo husban and farther and choosing to train with PF has change my lifestyle for the best been with my trainer now for 12 weeks and have been able to drop 22kgs something that i struggled to do by myself. PF and my trainer provided a clear structured plan i.e clear food plan clear training and support along each step of the way. This programe is not just a cookie cutter print out its set to the life style and routine with a great trainer that will assit you best which really gives you the value for your money couldnt recomend them more. All you need to donis just start

December 2, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look