Talked with me to determine what insurance was really needed / wanted and found something at an affordable price that fit. When one option didn't work, the insurance rep found another that did witho... See more
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These folks are great. They know what they’re doing and keep you informed with their expertise. My situation took a little longer than usual, but mainly due to my doctor not sending information very q... See more
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These folks were so great to work with! Explained things to me in terms I could understand and always willing to answer my questions. They were so incredibly patient with me! They kept me updated on t... See more
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The experience was pretty much seamless. No hard sales tactics was employed at any time. Straight forward option choices and suggestions. I felt I was in control with the process at all times. Life... See more
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Company details
- #7 of 24 best companies in Life Insurance Agency
Written by the company
Pilot Insurance Center (PIC) specializes in life insurance coverage for pilots. The company was founded and is managed by two active pilots. The Pilot Insurance Center has been serving the life insurance needs of pilots for over 25 years. Pilots often require specialized underwriting for life insurance products. Group life policies very often exclude general aviation coverage and typically are more expensive than an individual policy. An agent with aviation expertise can matching you with the right policy. Our experienced agents always respect your time and privacy. To learn more about important aspects of life insurance speak directly with a PIC agent. Pilots can save significantly on their life insurance premiums by being matched to the right insurance carrier. The life insurance companies that Pilot Insurance Center works with are A or A+ rated by AM Best. We work with pilots to evaluate their current coverage, determine the amount of life insurance benefit that is needed, determining if permanent coverage is advantageous or choosing a term length that best fits your need. We as evaluate if a pilot might benefit from one of several special underwriting programs only available through Pilot Insurance Center. All of the policies that PIC will recommend are full coverage policies without any exclusions for aviation. Check our reviews on Facebook, Google and Trustpilot to see what other pilots have said about our services. Save money on the right life policy for your aviation background.
Free Look Period
All policies come with at least 10 to 20 day period to review your policy.
If your policy does not meet your needs for any reason, you may rescind the policy during the Free Look Period for any reason with no cost or penalty to you.
Contact info
16415 Addison Rd # 525, 75001-5415, Addison, United States
- 800-380-8376
- info@piclife.com
- piclife.com
4.9
Excellent
147 reviews
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Reply from Pilot Insurance Center
Thank you for taking time for a review.
Awful Communication
These guys have repeatedly dropped the ball. This process has taken literal months, and I'm still no where near completing the process. We have been so prompt with replies and providing all details they ask for, and then we hear nothing for weeks. When we follow up, they claim to not have gotten our answers, even though they respond to the emails with the answers. It's been a complete disaster. If you haven't started the process, I'd suggest trying elsewhere first.
January 17, 2025
Unprompted review
Reply from Pilot Insurance Center
It is never pleasant to hear that a potential client has experienced less than excellent service from our staff. However, we appreciate you taking the time to let us know so we can make it right. Our Agency Manager is on it and will be reaching out to you with solutions.
Excellent Customer service remains our top priority at Pilot Insurance Center.
Upon further investigation we determined we were not receiving your emails due to a technical issue with your email SPF record. Our Agency Manager Brianna has provided you with information about best email practices to ensure your email will be properly delivered.
Brianna has followed up with you by phone and your policy was issued the next day as quoted with full aviation coverage.
Very nice personnel
Very nice personnel. Need to at times be more professionally thorough. Explain in more detailed form, and especially help obtain and record applicable information. It’s not correct to just send emails and expect the customer to have to decipher ALL, fill in, and send back. Need to be detail oriented. If something has been sent in before, a customer should not have to do it multiple times. That all being said, it is a good company overall and where I choose to be.
January 15, 2025
Reply from Pilot Insurance Center
Thank you for being a client and for the useful feedback.
Professional
Easy to work with and greatly assisted through the entire process to get me the best rate for my family.
January 3, 2025
Reply from Pilot Insurance Center
Thank you for being a client and for the feedback.
Reply from Pilot Insurance Center
Thank you for your very nice feedback.
Fantastic
Fantastic. Everything was to the point, and well explained. I really appreciated the service. Allen was nothing short of helpful and over the top.
December 17, 2024
Reply from Pilot Insurance Center
Thank you sir.
Bri Fanning was wonderful to work with
Bri Fanning was wonderful to work with! Provided timely responses to my requests. Very professional individual. Would definitely recommend this company
December 6, 2024
Unprompted review
Reply from Pilot Insurance Center
Thanks for the great review.
Warm, courteous experience.
The staff at PIC were very courteous, and professional. They made me feel very at ease and clearly guided me through the complicated process. I'd recommend them to anyone who is interested in getting Pilot Life Insurance.
September 24, 2024
Reply from Pilot Insurance Center
We appreciate you taking the time to give us a review and thank you for being a client.
Reply from Pilot Insurance Center
Thank for trusting us with your life policy needs. We also appreciate the feedback.
Great experience
Everyone I dealt with was very knowledgeable and professional. The policy was put in force in a very timely manner and for a very fair premium!!
November 26, 2024
Reply from Pilot Insurance Center
Thank you for your trust in Pilot Insurance Center. The positive feedback is very much appreciated.
I really appreciated the attention…
I really appreciated the attention staff gave to making this happen. With quite crazy schedule, they worked with me to get the policy in place. Very pleased.
November 25, 2024
Reply from Pilot Insurance Center
Thank you for working with us to place your coverage. We appreciate the nice feedback.
Excellent rates and customer service.
November 20, 2024
Reply from Pilot Insurance Center
Thank you for you trust in us and thanks for the nice feedback.
Very helpful and informative
Very helpful and informative. Answered all my questions and got my quote quickly.
November 18, 2024
Reply from Pilot Insurance Center
Thank you for the nice feedback. Welcome as a client.
It was a fast simple process with great…
It was a fast simple process with great customer service throughout.
November 8, 2024
Reply from Pilot Insurance Center
Thanks for your feedback and for trusting us to find you the right policy.
Best rates and customer service.
Great company to work with, as a corporate pilot, who also does GA and free flight, PIC was able to get me the best rate and policy with no exclusions. Brianna Fanning was my consultant and it was an absolute pleasure working with her.
October 30, 2024
Reply from Pilot Insurance Center
We really appreciate you taking the time for a review. Thank you for being a client of Pilot Insurance Center.
I’m pleased to report the customer…
I’m pleased to report the customer service is amazing!
November 5, 2024
Reply from Pilot Insurance Center
Thanks for being an "amazing" client.
Very nice and knowledgeable!
Everyone that I dealt with was very knowledgeable and friendly. Anytime I made a call, the team was polite and prompt! Great job, and thank you!
October 15, 2024
Reply from Pilot Insurance Center
Thank you sir for the kind words.
Great, Knowledgeable Staff!
Great people. Very knowledgeable. Patient and help get exactly what you want. Ended up with great rates. Would recommend to anyone.
October 7, 2024
Reply from Pilot Insurance Center
Thank you for your taking your time for comments and also thanks for being a valued client.
Extremely friendly and helpful.
September 23, 2024
Reply from Pilot Insurance Center
Thank you for the feedback. Welcome as a client.
Great team to work with!
We always have a great experience at Pilot Insurance Center, we have been using piclife for 20 years, for our insurance needs, from life insurance to long term care. We always receive professional advice and guidance, they ensure the process is smooth and efficient. The entire team is great and ensure we are receiving the appropriate insurance for a very fair price. Our thanks to Dan who is forever helpful to us!
September 16, 2024
Reply from Pilot Insurance Center
Thank you for being a long term client. We also appreciate the great feedback.
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