Amazing experience with Picsme! The print quality is outstanding—beautiful colors and excellent paper. Customer service was professional, kind, and very personalized (huge thanks to Ben for his patien... See more
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This was the second photo book I had ordered. Amazing value for money, excellent quality and a great way to keep all treasured photos in one place. Will be ordering again soon ❤️
I ordered a photobook my first dealings with Pics Me, The price was good, delivery and quality also, There was a slight problem with two of the photo's so I messaged , the reply was prompt, understan... See more
Very poor service, the quality of the images is pretty bad, I sent hi-quality and hi-res images and the final results turned out lacking sharpness, with some unwanted white borders showing up. It look... See more
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Company details
Written by the company
Say hello to your new gifting world. At Picsme, we are passionate about personalised gifting and it’s important that we get it right for you. We do everything with care and attention, and make it our mission to deliver your valuable memories in the most cherished way possible. Picsme are experts in print manufacturing and we are proud to offer one of the most efficient and affordable print on demand services available. We offer these on a wide range of personalised products which range from coasters to canvas’s, photobooks to mugs. Whether it’s a customised item for yourself, a treasured gift for a loved one, or even branded merchandise for your business, Picsme will have you covered. We are dedicated to offering a high-quality product at a low-cost. Welcome to Picsme! Our Production Our team of print professionals have earned themselves a good reputation and with the latest manufacturing technologies and equipment we can guarantee that your gift is in safe hands. We have full oversight of our production schedule and quality control is applied to every job that comes off our production line. Our Planet At Picsme, the planet is important to us, and we do what we can to reduce our carbon emissions and mitigate climate change. Being a direct manufacturer, we are able to source all of our materials which has minimal impact on the environment, and we are constantly working on new ways to ensure our carbon footprint is as sustainable as possible. Our People We care about our customers and our team at Picsme and everything we do is with passion and pride. Our customer service and production teams are well trained in every area of the business and we continue to help them develop when and where they need to. Our technology is market leading; we have kept it simple to provide total visibility of your job 24/7. Our fantastic team are true print experts and available to advise you at every stage of the production journey. Your experience is our top priority and we welcome your feedback. How it works Take your time to browse the website and choose from a vast range of products. We have carefully selected the right assortment of trending products to capture memories and deliver joyful emotions. Once you have chosen a product the website lets you upload your own photos or artwork. Dynamic fields enable you to personalise each item with free text, or you can choose from our wide selection of on-trend designs. Every item is printed with care and we have a meticulous eye for detail, meaning every item that leaves our factory is exactly as it should be. Once all items are printed, checked, and packed, they are shipped directly to your door to enjoy – easy! Don’t forget to share your designs on social media and tag us in them so we can share them too.
Contact info
2 Crompton Road, SN25 5AY, Groundwell Estate, Swindon, United Kingdom
- hi@picsme.co.uk
- picsme.co.uk
4.5
Excellent
420 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Exceptional customer service
I am extremely impressed with the customer service from Picsme. I ordered a book and was experiencing trouble getting it delivered. Customer service gave very fast replies and were so helpful and patient even after we realised the delivery issues were my fault because I put the address in wrong. The book itself is exactly how I wanted it and very high quality but most of all I want to emphasise the high quality of assistance. Will definitely be ordering from here again.
March 22, 2024
Unprompted review
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Horrible customer service
Horrible customer service! They printed an order wrong and I emailed them, to which they replied that they would get a new one printed for me asap. Two weeks go by and I still haven't received my new photo book. I have contacted customer support again twice, one time I didn't get a reply and the other time I received a reply saying that they would update me asap but it's been 5 days and still no reply... I have proof on my emails. Terrible!
February 19, 2024
Unprompted review
Amazing outcome
Amazing outcome! will 10000% recommend for amazing personalised gifts. Absolutely stunning
February 13, 2024
Unprompted review
Courtney
Courtney is customer service is amazing, knows how to create a returning customer. Had an issue with my order delivery date, due to a misunderstanding on my part. However Courtney sorted this out for me and got my photobook to me within two days later, which was even sooner than what I needed it for.
February 13, 2024
Unprompted review
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Disappointing and pixelated
I ordered two books for which i sent the highest quality images. And i received a very disappointing and pixelated product. I do love the product just hope that i could get a higher standard of product in return!
February 11, 2024
Unprompted review
Reply from Picsme
Hey Dominika, get in touch. If your image is suitable for the product we will make it happen. Happy to re-print FOC
Can’t make an order
I’ve made a photo album i want, i got to buy it. It says no item in checkout. You’ve lost a customer
February 4, 2024
Unprompted review
Reply from Picsme
Hi Sam, I can see the order in your cart in your account. If you login to your account, you will also see your order in your cart.
The reason you most likely cannot see you order is because you are not logged
Amazing quality, service and price!
I decided to get my wedding pictures printed in to an album and used Picsme after seeing someone post a video about it on TikTok. I’m not going to lie, I wasn’t expecting it to be anything super fancy or high quality as the pricing was extremely affordable. I spent a couple of days navigating through the website and creating my own custom album using the ‘White Collection’ template hardback book. I loved how easy it was to use the features and how personal the album could be made. The shipping was super quick and when my album arrived I was so so surprised. I am so pleased with the quality of the album, how the full album turned out and I now have all my favourite memories from my wedding in one place for such an affordable price. 1000000% recommend and will be using this for literally every and any occasion!
January 24, 2024
Unprompted review
Lovely books but pages stuck together…
Lovely books but pages stuck together and transferred over when tried to pull apart unfortunately
January 15, 2024
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Great book and prices
I was a bit sceptical because their books are so cheap but it turned out every bit as great as the expensive ones!! It’s gorgeous, the print quality is great and the pages are nice and shiny. I recommend them!
January 14, 2024
Unprompted review
Highly recommend Picsme
First order from Picsme - Very pleased, really good value for money, good choice of gifts and cards, fast delivery time and all correct when they arrive, highly recommend!
January 11, 2024
Once again Picsme produced fantastic…
Once again Picsme produced fantastic mugs with my design, just as their editing programme highlighted. Will definitely be using them again in the future.
January 9, 2024
Calendars missing pictures
My calendars were printed with pictures missing. No response from customer service, despite their claim to reply within 2 hours.
January 5, 2024
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Perfect
I made a personalised family photo calendar, it was so simple to upload photos and edit them if needed - just drag & drop simple! The quality is superb so happy when they arrived. Will definitely use again.
December 13, 2023
2nd time ordering from them
2nd time ordering from them. Great price, quick turnaround and photo book looks great. Thank you
December 10, 2023
Broken
I ordered this mug and it arrived broken. There was no bubble wrap or anything to cushion the mug. Terrible job - if you're looking for a gift like this I recommend going somewhere else.
December 12, 2023
Reply from Picsme
Hi Josh,
Apologies the mug got broke while in transit. We are more than happy to re-produce and ship it free of charge. We send out 100,000's of mugs a year and over 99% arrive perfect. But unfortunately the few do get broken. If you email us at hi@picsme.co.uk we will sort out either a refund or a new mug.
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Products are amazing
Products are amazing, high quality and unique. This company is doing such an amazing job! Thank you very much.
December 11, 2023
Fantastic company - 100% recommend
I was a little bit sceptical about using Picsme to produce my photo books as the prices were a lot cheaper than other printing companies, I am so glad that I did! The books I received are perfect and the communication throughout was excellent. I will definitely be using Picsme again!
December 13, 2023
Fantastic service for everything
December 12, 2023
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