One word Brilliant !! I had made a mistake so contacted by email within hours of my order being sent, all corrected with no fuss. Communication, the quality of the picture which was all proffesional... See more
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Review summary
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Reviews shaping this summary
This was the second item that I had purchased from Picture The Stars. I was so impressed with the first one that I ordered another. Unfortunately Royal Mail decided to give this second package a... See more
Lovely images and idea for a personalised gift for a memorable occasion. Easy to use website to personalise as required. Great quality and super quick delivery. Pictures good value, especially as... See more
Brilliant service! Amazing work from the team. The poster looks absolutely stunning and the level of service is unmatched. Had an issue with my order, completely my own fault, and one phone call la... See more
Company details
- Photo Printing Service
- Decoration and Interior Design Store
- Gift Shop
- Mapping Service
- Picture Frame Shop
- Printer and Scanner Store
About Picture The Stars
Written by the company
Here at Picture the Stars we specialise in personalised gifts and prints, we know that the best gifts are ones which are thoughtful, meaningful and visually stunning. We pride ourselves in offering personalised products which our out of this world. Our flagship product the star map is our most popular product, and for good reason!
Personalised Gifts
Choose your special place, date and time, and see the alignment of the stars on your special moment.
Limited Edition
Our exclusive mystic night star map is our newest star map, boasting incredible vibrant hues. The new evolution of the original star map, boasting more detail and using real photo assets
Premium Framing Service
With a choice of premium wooden frames and the option to add gift ribbon. Perfectly frame your new creation.
The Moon Map
Introducing the new moon map, perfectly picture the moon on your special place and time. what did the moon look like on your special moment
Create Now
3rd Best in Picture Frame Shop in the UK
Contact info
L2.5 Picture The Stars, IVY BUSINESS CENTRE, Crown Street, M359BD, United Kingdom
- Support@picturethestars.com
- picturethestars.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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The ease of how you order by filling in…
The ease of how you order by filling in the online form. There are so many options to suit your need. They arrived well packaged and the quality is amazing. Thank you
June 7, 2026
Really easy to design and order
Really easy to design and order, arrived and I am over the moon!
June 16, 2026
Unprompted review
Absolutely beautiful
Absolutely beautiful prints. Brilliant quality frames too. perfectly packaged and arrived on time!
100% - will be recommending to others.
June 9, 2026
They offered a free duplicate map if i…
They offered a free duplicate map if i gave a review. Never got the free maps or any response to my emails
June 8, 2026
Unprompted review
Reply from Picture The Stars
Hi Samantha,
Update.* We have searched for orders under you name in our emails and payments - we cannot find any order associated with this name, please can you confirm your order number so we can get to the bottom of this issue*
Also can you confirm where you where told about a duplicate map if you gave a review?
Please can you confirm the email address you have been trying to contact? and your order number and we can have a memeber of staff assist you
Alternaitvely you can contact us via phone at 0161 528 9460
Emily - Picture the Stars
realisation
the look on my nieces face when was she had just opened it. that was priceless.
thank you
June 6, 2026
Delivery was fast and the quality of…
Delivery was fast and the quality of the image was as expected.
May 30, 2026
Enchanting Gift
Fantastic service, easy to order, item arrived on time and was stunning! Great quality, stunning image, blew us all away. Was a gift for my 80 year old mum who is enchanted by the moon ... couldn't have been more perfect! Thank you so much!!
May 3, 2026
Very happy
Communication was great for any changes. Delivery on time.
Great product would definitely recommend
May 23, 2026
A unique gift
I am delighted with this beautiful framed picture which I have bought as a wedding gift. It is a unique and stylish personalised gift which I am sure our friends will treasure.
The service was absolutely first class and the picture was very well packaged.
Top class product and an outstanding company. 100% recommended
May 27, 2026
Brilliant website to make the most…
Brilliant website to make the most perfect gift!
December 12, 2025
Unprompted review
Super company to deal with
Super company to deal with. I made a mistake on my order and they were very quick to respond and correct my mistake. Very good customer service.
October 22, 2025
Charged twice, no refund.
I ordered one item, that's all that was in my order confirmation. I was charged for two. I returned the other one, at my own expense, and then was ghosted. No acknowledgement, no refund.
Product is decent quality I guess but not really worth what I paid.
March 31, 2026
Reply from Picture The Stars
Hi Luke,
Im really sorry to hear this, we will have somone call you straight away to resolve this,
Emily - Picture the Stars
Wrong order received
The actual product is beautiful however what has demoted my rating is that I received my order wrong
May 23, 2026
Reply from Picture The Stars
Hi Emma,
Nice to speak with you on the phone just now, apoligies again for this issue on our side,
We will go ahead and reship this order and include Gift Ribbon wrap complimentary,
Ricky - Picture the Stars
Lovely gift ,came as requested on the…
Lovely gift ,came as requested on the site .
Great communication.
Very well packaged and an amaz8ng delivery time .
May 16, 2026
Beautiful Father's Day present
Absolutely love my picture the stars , I bought it for a Father's Day present for my partner I can't wait to give it to him , such a beautiful and personal present , came very quick and it's amazing quality
May 15, 2026
Great idea of a romantic present!
February 14, 2026
Unprompted review
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