Piddle Patch Reviews 392

We couldn't recommend Piddle Patch highly enough. When we brought our miniature Schnauzer, Gunther, home, we were living without easy access to a garden and at a complete loss about how to toilet-train him. We tried the fake grass ones, and he simply refused. Piddle Patch was an absolute godsend. From the moment we placed it down, Gunther seemed to instinctively know what it was for, and within days, he was consistently using it without any fuss.

What really sets Piddle Patch apart, beyond the brilliant product itself, is the service. Deliveries arrive reliably and on time, so we've never been caught short without a fresh patch. And when we had a query, the team got back to us promptly and couldn't have been more helpful. It's rare to find a company that genuinely backs up a great product with equally great customer care.

If you're a dog owner struggling with toilet training, do yourself a favour and give Piddle Patch a try. Gunther (and our carpets) are eternally grateful!

Zero stars. Ordered and dpd failed to even ring my doorbell and said they missed me despite being in. As advised by Piddlepatch, I downloaded the app, had a safe place designated, neighbours and a local pick up detailed. Day 2 dpd failed to deliver again, even though I was in. Didnt' follow any of the inapp info. My doorbell was not even rung again. Piddlepatch don't seem bothered that dpd havent delivered and its okay for people to sit around waiting for deliveries day after day. Terrible customer service from dpd and Piddlepatch. A shame as it seemed such a good product but DPD are generally terrible.

I live in a flat with an outdoor area but no grass.since I started using piddle patch my dog has been able to do a last visit to relive her self before bed time.she loves using it and I wouldn't use any thing else for her now.

I recently bought a puddle pad starter kit for my miniature Yorkie and have tried everything to get her to use it but she won’t, I think the problem is the size as it’s not very big and when I look at your adverts there’s dogs a lot bigger than her using one but the piddle patch looks so much larger. Like I say she’s a miniature Yorkie so she’s tiny but when I put her on the patch there’s hardly any room for her to turn around and move. Must say I’m very disappointed I was hoping this would be the answer to my problem but it’s clearly not.

The service has been fantastic and served us well in our flat for our dog Bella. Delivery has always been reliable and customer service is always so helpful and efficient in helping me with questions/changes to our subscription - very much appreciated!

We’re currently in the process of moving to a house with a garden. We are very grateful to piddle patch, for offering a wonderful alternative for our doggie toileting while we have lived in a flat. We have used the grass since day one.
Phoebe's a beautiful American Akita girl, she moved in with us at 8 weeks of age, and she's 18 months now.
She's also one of the main reasons we’re moving to a house. She has definitely outgrown our flat!

Thank you so much for everything and all the best wishes for the future!

Laura & Steve + Phoebe🐾

DO NOT BUY FOR PUPPY TOILET TRAINING IT DOES NOT WORK, TOTAL WASTE OF MONEY!!!
Doesn't work for my pup and I am surprised it works for any (but having looked at the reviews it only seems to work for celebrity pups, so maybe me and my furball are just not high class enough for it to work for us)
In my experience it acts as a distraction. This is effectively a dog litter tray, so might be useful for those who live in city flats with no overnight access to an outdoor area until your dog can go all night without needing the toiler, but a waste of money for those who have access to an outside area. Do not fall for it making it easier to housebreak your pup and better than fake grass. If you have access to an outdoor area fake grass is just as, if not more, successful because they are less able to chew it. I bought this for my 9 week old pup to encourage toilet training before I could take her for walks. I used it outside in my yard which is a combination of fake grass and concrete. My pup, like most, loves to eat all living greenery (amongst other things) and the piddle patch was no different. She ate the piddle patch and quite happily peed and pooped on the fake grass/concrete, so this basically was a very expensive toy for my pup. Now, at almost 16 weeks she is able to go out for walks and the piddle patch is just a boredom buster in the backyard while I wait for her to toilet. She never eats grass on her walks, but if I am trying to get her to toilet in the yard the piddle patch is like her personal salad bar and a great distraction to stop her from concentrating on her business.
Interestingly there is also no option that I can see to post a review on their own website, so very clever marketing there. I would advise to avoid at all costs for puppies, the best purpose I see for this is for adult dogs who are unable to get outside due to injury but are already trained to go on grass.

This was very helpful to train our puppy and it was nice to not have to use these plastic pads.
We have a little patio so we had it outside.

Essential for toilet training a puppy, especially if you live in a city!

Just started to use piddle patches for our puppy. Bizarre that they will not ship any for 2.5 weeks over Christmas. Of course I wound understand if they adjusted the schedule, but for a subscription service like this to just shut for 2.5 weeks is unprofessional.

I've been using Piddle Patch since bringing home my puppy almost a year ago. The grass is consistently good quality and customer service is always very helpful. It's easy to switch shipment dates or pause the subscription for a bit just by emailing in. My dog is very well housetrained now!

Great customer service and product. Helped my puppy nail toilet training immediately after a month of accidents.

I want to say how great the patch has been. I have a litter of pups right now and I started using yr patch last week. I’ve literally got 4 week old pups using the grass. Ok a few mistakes happening but I’m blown away. Usually I use the artificial grass and I’ve never had pups so young being attracted to it. I think you should really push this to puppy breeders as the constant clearing up wee etc is the downside of puppy rearing. For me, this litter has been so easy. I’m expecting my 2nd patch on Thursday and this one is still going strong probably due to it being a small litter of only 3. Well done. I wish you lots of success. Sue

Excellent product, made house training our puppy in an apartment a much easier process.

Been using these patches for our cavapoo on our apartment terrace for years, we tried alternatives but always came back to these, super reliable and great service - moving to a house with a garden now so no longer needed but would recommend to anyone without a garden!

Really good service and has saved having to clean the balcony every day! Genius idea and works perfectly.

Looks good

I ordered on a subscription in preparation for my new puppy who arrives tomorrow (Tuesday). The patch arrived on Saturday and I have been misting it and have it in the one place I can accommodate it with natural light in my small apartment. So far it’s still looking healthy. I will update with how our new arrival, and myself, fare with it once he arrives.

Excellent product, simple website to use, perfect for our little Pug, can't fault the quality, delivery or customer service.

Piddle Patch has been awesome for our very new London puppy. Our cocker spaniel, Archie, started talking himself out to his patch within a couple of days, he loves it!!
And even though I thought the old patch was still in tip-top shape, the subscription replacement patch arrived and it totally outshone the old one.
Thank you Piddle Patch for making the potty training phase so seamless, especially during this time before his second vaccine!

Both the product and service is excellent. Occasions where I contacted them for help, always very helpful.

Quality of delivery was going downhill at one point and the company dealt with it immediately