Pieminister Reviews 

453
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally delicious taste, wonderful shortcrust pastry quality, and the fantastic variety of both vegetarian and gluten-free options available online. Consumers consistently emphasize the remarkably fast delivery service and secure, well-designed packaging that keeps everything completely fresh upon arrival at home. Some reviewers were not happy with the occasional lack of sufficient filling or small amounts of meat inside specific pastry orders received. A few other people also felt that courier delays or improper parcel placement caused minor inconveniences during the delivery process.

What people talk about most

Product

Consumers find product to be a source of great satisfaction, frequently praising the delicious taste and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the delicious taste and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting speedy arrivals and... See more

Order

Reviewers highlight positive aspects of order satisfaction, frequently praising the easy online ordering... See more

Service

Customers consistently note positive experiences with service, highlighting quick response times and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I felt compelled to express how delightful these pies were. I picked up a pack of four gluten-free Chicken and Leek pies, and they were fantastic in every way. The pastry was wonderfully light and del... See more

Rated 5 out of 5 stars

I cannot rate these pies and this fabulous company high enough. Not only were the pies the most delicious ever, their customer service and amazing team are unbelieveable and even ended up driving my... See more

Rated 5 out of 5 stars

Best Gluten Free pies, i have had. Great fillings, with great taste and pastry that is lovely and not the usual battle of need for a pneumatic drill to get through the pastry and a magnifying glass t... See more

Rated 5 out of 5 stars

We've enjoyed the Channa Rama and the Wild Shroom pies - a delicious taste good and feel good experience. The pies arrived swiftly and well packaged without excessive waste. There are only two of us... See more


Company details

  1. Pie Shop
  2. also in
  3. British Restaurant
  4. Food Producer

Written by the company

Award-winning sustainable pie makers from Bristol


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

453 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(453)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I'm a vegetarian & usually buy the mushroom pie, which I love. But my absolute favourite is the Christingle 😍 I love it so much I have it for my Christmas dinner and I panic buy as soon as it comes into stock. This is the first time I've ordered direct, and I was impressed with the service; easy to order, quick delivery & the packaging was great (ice packs), the pies arrived in perfect condition. My only regret is that I didn't order more.

December 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Cheaper than Sainsbury's

What can I write that'll prevent the Trustpilot AI thinking I'm a robot and "pull the plug"!
They're great tasting, consistent quality, very well packaged and DPD delivery is spot on. Buy some.

December 13, 2024
Unprompted review
Rated 1 out of 5 stars

Order never arrived

Order never arrived. Messaged 10 days later and didn’t receive a response. Sent a complaint two days later and had a pithy reply that not only gave no reason or compensation, but totally unvalued. Last time I spend £80 with these guys.

December 7, 2024
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Rated 5 out of 5 stars

Good pies

We love Pieminister pies, and have waited a long tine for the to include our area in deliveries, but now they do. I like that they include a range of vegetarian and vegan pies. Favourite is the mushroom. I would like them to do macaroni cheese pies one day.

December 15, 2024
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Rated 1 out of 5 stars

Non arrival!

The pies apparently we not delivered "due to unforeseen circumstances". The circumstances were not explained and I cancelled the order.
I have bought the pies for some years and we have found them to be excellent in the past.

December 3, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t bother to answer emails so why…

Don’t bother to answer emails so why list an address? I wanted to know which “flavourings” ( from the ingredients list) are used in the pies. Not transparent and no answer forthcoming so can’t trust the food!

November 30, 2024
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Rated 5 out of 5 stars

Delicious And Nutritious

I love Pieminister pies because they are made from good quality ingredients and they taste great. And some are gluten free, hurrah! (Please please please do a GF version of the venison one...) I also love buying Pieminister vouchers as gifts, though I wish Pieminister was a bit more gift-oriented e.g. offering vouchers in any multiple of £5, offering gift cards to send with boxes of pies. But these are wishes, not complaints, and overall I'm a huge Pieminister fan.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great vegan pies

Easy to order, good communication and swift, well packaged delivery!
We love the Kevin pies, but struggle to find them in shops locally, so this is a good solution for us. Great taste and vegan!
Remember to put them straight in the freezer! However, don't forget to keep out a few to eat straightaway!

November 19, 2024
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Rated 5 out of 5 stars

Delicious pies

Delicious pies, the best I've had, usually when you purchase a pie it's all pastry and a bit of steak and fresh air, these pies were loaded with steak, totally recommend them

October 25, 2024
Unprompted review

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