Piercingmania Reviews 

Items take too long to arrive but the customer service team resent me the order as an act of good will.. I ended up having the order delivered twice and the items x2. I had to give away to friends the second order that arrived 3 weeks after the first one. I only ordered titanium materials so they were good.
The 4 stars review is for their willingness to offer free merch to please the customer.

Items don’t look like pictures online at all. Tells you delivery is around a week.. took 4 for mine. Customer service is rude and unhelpful and the only way possible to get a refund is through paypal. I wouldn’t waste my time or money again as no aspects of this company are worth it.

I bought a double nose ring that showed soft rounded edges in the photo. A bit of rough cut metal turned up with sharp edges. It’s busted my nose up and all for the price of £13.

MADNESS!!

Never left a bad review in my life but whoever allowed this one product online has no respect for the customer.
This product also has 4x 5⭐️ Reviews

Am I unlucky?
I don’t think so. Not a clue how someone can wash their face without feeling pain from sharp metal prodding them.

I feel harsh for leaving 1 star but I’m sick of mass supply of sub standard products.
Again, even if it’s just this 1 product and the rest is incredible, I paid £13 to get a messed up nose which I will start to recover from now I pliered it out of my face

Double nose ring...DO NOT BUY

Ordered has still not arrived and it was due between the 4-9th of January. It’s now the 13th and still nothing. They didn’t respond to any of my emails until i got paypal involved, they then told me to send the items back if i wanted to get it refunded (items i still haven’t received) (stupid i know)- and they’ve now stopped replying again so i will have to escalate the claim. Don’t buy from here.

This company breaches its own published warranty terms and conditions. I purchased a belly bar for my daughters birthday, not a cheap one, £20.50. after 7 weeks the item fell apart. When she contacted customer services, after providing Paypal receipt as proof of purchase, she was then told that she could purchase another item at a discount of 40%. So the terms of the warranty are 6 months, with faults developing after 30 days then a replacement. So not only have distance and selling regulations been breached, but also their own terms and conditions under the warranty. I am not sure what you do in the Netherlands but in the UK you do not deny consumers their Statutory Rights under Consumer Law, this company is based in the Netherlands and only has a distribution contact in the UK, a company called Flostream. I contacted them on 01753 915999 to speak to somebody about my complaint. There is nobody in the UK to speak to in this company. Do not use this company as all their “UK” based customer support is not in the UK at all. I have filled in all the relevant forms online regarding my faulty product they are not replacing after 7 weeks of wearing. My daughter asked me to buy this product from this site but as a good rule of thumb I NEVER buy from a site in the UK I am unable to contact by phone. I will be recovering my money via Paypal if no satisfactory resolution is put in place today. Do not buy from this company as they do not entitle your rights with your purchase- their own warranty terms and conditions. I wish I had reviewed them on Trust Pilot first, 40% bad reviews speaks for itself!

I've bought a pair of beautiful black thick horseshoes earrings which I couldn't get anywhere else only in Piercingmania. Quick delivery, very good customer service 😉 Thank you very much.

Quick delivery, septum rings were packaged individually, safely & hygienically, will definitely order from here again.

Rude and ignorant customer replies. The materials stated on their website aren't reliable. Thus I had an allergic reaction to a piercing containing nickel (which wasn't stated). Refusing to give refunds until PayPal involved, and then demanding customers pay the tracked shipping costs from UK to Netherlands for their mistakes/false advertising. Avoid at all costs. Piercing quality poor and cannot trust the product information provided. Other jewelry I have ordered snapped within a couple of uses.

In general I was satisfied with my order which came on time.
They have quite a good choice, very loyal price and good quality for most of their items. Each item has different colour, thickness and length to pick from.
One of my horse shoe ring balls cracked fast as it was made out of plastic. The rest I wear more than a year and nothing broke or changed in colour.
I’ve got to order for over 20 pounds to get free shipping to EU and have received coupon with 10% off for my next order, but I never have used it as my order was big enough.
It’s much cheaper than if you buy from Clair’s and definitely worth it!
Cons - need to order over 20 pounds for EU shipping.
Pros - good variety with free shipping for orders over 15 pounds for those who lives in UK

Definitely will buy from them again.

I've ordered here a few times since getting my piercing. The first piercing was fine but sent it back as the balls were massive. In fairness to them, their customer service is pretty spot on and quick. The second time I bought a coloured piercing which, when it arrived looked nothing like the picture. They gave me a response of "the manufacturer may have changed the design" which seems pretty poor considering it looks completely different to the image online. I tried to write a review for this product on their site but it hasn't been approved by them

ordered 3 things off here and one got missed, however, when reaching out to customer service they were so quick with their response and helped me straight away by sending the missing thing.

would recommend.

thank you

I have always ordered from Piercing Mania for my helix for almost two years and never had any problems. I think a lot of their jewellery is really nice and affordable. Definitely worth having a look.

Although most of my purchases have been timely, well-packaged, correct, high-quality and long-lasting, I did recently have a problem with a titanium ring I purchased with a loose hinge. I messaged them on the website and they immediately dispatched a replacement and an apology. The customer service was outstanding and I will remain a loyal customer. Very impressed.

Absolutely love my new piercing bars they look just as good in real life as do on your page, I’ll definitely be ordering from you again. Thank you

Ordered some nose piercings here. Before I even put them in scabs of paint started coming loose.

Great online store, great value products, great service and fast delivery!

Nose piercing of real gold with prong set diamond of which was advertised on their site . Saddened to say after buying I was informed that it was not a diamond but a cubic Zirconia. This is totally false advertising in my opinion and shall not be using that site again. I bought this in good faith as a xmas Present for my Daughter, and being one of the older generation do not have Pounds and Pounds to spend. I know it was not expensive £33.+ but I could have bought one from another well known store for just £5 more with a set Diamond which would have been Guaranteed and delivered witgh a presentation gift box which I was also informed my purchase did not as they were sold out. Not a very happy old Lady .

Crap quality, cartilage earrings don’t screw properly.

I've ordered from them three times. Their horeshoe jewellery is the only decent thing I've gotten from this site.

I've spent a total of £56.60 here from three orders, every single one of those orders has had a problem.

Firstly I got an industrial barbell with a snake wrapped around it. The snake was much too big for any ear and ended up rubbing against my so much it caused a hole in the corner of my ear.

I bought a different industrial piercing, one shaped like an arrow, which was fine until it started to rust. I also bought two earrings shaped like luger bullets, which also rusted.

Finally, I had an eyebrow piercing which fell out overnight, meaning I had to get it re-pierced.

Avoid at ALL costs