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PiggyBank Reviews 

394
•
TrustScore 2 out of 5

1.9

Money & Insurance
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Rated 1 out of 5 stars

Offered redress 4 YEARS ago! Still not received anything, no response to emails sent directly or through resolver

Rated 2 out of 5 stars

Not been able to access their website for nearly 2 months now, how they can sustain their company when they can't offer any loans makes no sense. How long does it take to make these changes? They had... See more

Company replied

Rated 5 out of 5 stars

Recently updated features earned them the 5th star - fastest underwriting process I've experienced and now able to view countdown to money being transferred after being approved. One of the most effic... See more

Rated 1 out of 5 stars

yet again hannah at piggybank does not take the time to read my reviews .your feedback does not cover my review .very bad company extortion rates lets call it kraysbank .please if your reading this do... See more

Company details

  1. Money & Insurance

Information provided by various external sources

If you've had an unexpected expense, and are looking for a short term loan between £100 and £1000, PiggyBank may be able to help! We offer payday loans and instalment loans over 7 days to 5 months.

Contact info

1.9

Poor

TrustScore 2 out of 5

394 reviews

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1.9

All reviews

(394)

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Rated 5 out of 5 stars

Possibly the best in the business

Very easy to deal with either online or by telephone, extremely accommodating no matter how bad your credit score.. Would not hesitate to recommend them to anyone who need some short term cash.

April 9, 2019
Unprompted review
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Rated 2 out of 5 stars

Took my information and ran

Took my information and immediately rerouted me to a completely different website. No confirmation or denial of the loan. I wouldn’t mind a simple denial. I don’t trust the lack of communication with my information.

March 30, 2019
Unprompted review
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Reply from PiggyBank

Hi Shawn,

Thanks for your feedback.

We're a lender, not a broker, so wouldn't pass on your details or redirect you to another website. Are you able to contact us on freephone 08002061560 or help@piggy-bank.co.uk, so that we can investigate this further?

Thanks,

Hannah

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Rated 2 out of 5 stars

Good experience at first but 3rd time…

Good experience at first but 3rd time unlucky.
Applied early morning and waited all day for a decline at 4.45pm. Had to send email for an answer....lucky for me an hour later I was approved elsewhere and funds sent.
My previous payments were in full and on time so not sure why.

March 25, 2019
Unprompted review
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Reply from PiggyBank

Hi Carol,

Thanks for leaving feedback.

As a responsible lender, we complete numerous checks prior to accepting an application, and lots of elements make up this assessment. Sometimes the application process can take a little longer, as these checks can take some time.

You can contact our Underwriting Team at applications@piggy-bank.co.uk if you'd like to discuss this further.

Thanks,

Hannah

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Rated 1 out of 5 stars

Money did not come at 9pm like stated…

Money did not come at 9pm like stated in the confirmation e-mail. very inconvient.

March 19, 2019
Unprompted review
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Reply from PiggyBank

Hi,

Thanks for your feedback, and I'm sorry to hear that the funds did not reach you when expected.

We aim to have the funds sent out within an hour of being accepted, but sometimes it can take a little longer. You can find out more about the application process here - https://www.piggy-bank.co.uk/how-piggy-bank-short-term-loans-work/

Thanks,

Hannah

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