I placed an order with this company on Saturday, the process was very easy, and straight forward. Confirmation of my order arrived quickly, including an estimated delivery of 3 days. This date w... See more
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Review summary
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Reviews shaping this summary
Easy to order, delivery service was 2 days, im glad I can buy these online due to doctor refusing me when ive suffered for 3 yrs with mouth thrush, so instead found this company, now I can medicate as... See more
Purchased a Sharps Bin based on price compared with the time delay obtaining the item by prescription. Delivered within the time scale stated, in good condition and well packaged. Item exactly as desc... See more
Bought some eye drops . Delivery was first class , ordered them Sunday afternoon and received them on Tuesday , the eye drops came well packed with an ice bag to keep them cool .will definitely be us... See more
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Company details
Written by the company
PillSphere is an online pharmacy and healthcare retail platform that provides customers with access to a range of pharmacy, personal care, and health-related products through a digital ordering experience. The website is designed to help customers browse products, review relevant information, and place orders in a clear and structured way. PillSphere aims to present product listings with key information such as pack size, ingredients, dosage or usage guidance, and other relevant details supplied by the manufacturer or distributor, helping customers review important information before making a purchase. Product availability may vary depending on stock status and supplier updates. The platform is built to support a straightforward online ordering process, allowing customers to search for products, add items to their basket, and complete checkout through the website. PillSphere continues to review and improve site usability, navigation, checkout flow, and general order communication to make the experience clearer and more efficient. The business also works to provide customers with order-related updates, including confirmation, processing, and delivery information where applicable. Clear communication around order progress and product availability is an important part of the service experience, and these processes are continuously reviewed and improved over time. Customer support also plays an important role in the platform’s service approach, with customer queries and feedback helping identify opportunities to improve response quality, website usability, and the overall ordering experience. Customer reviews help PillSphere understand how the service is performing in practice, with feedback used to assess areas such as website experience, product information, order handling, delivery communication, and support responsiveness. This helps the business identify areas for ongoing improvement and maintain transparency for future customers.
Contact info
United Kingdom
- pillsphere.com
4.5
Excellent
381 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 34% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Fast service & delivery
July 31, 2026
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Fast efficiency and easy to use
Fast efficiency and easy to use, fast delivery, update on orders, would recommend Thankyou
July 31, 2026
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Excellent Service!
First time using this company, after I researched the items I needed, had to complete a simple form, very straightforward. It was all done quickly, with super speedy despatch & delivery. Excellent service, highly recommend & will certainly be a regular customer.
July 31, 2026
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Prompt delivery and a good price.
July 31, 2026
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Delivery arrived on time and in good…condition
Delivery arrived on time and in good condition no problem at all with the order or delivery
July 30, 2026
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Arrived quickly
Arrived quickly, without any problems. Very happy with the service. Thank you.
July 30, 2026
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Easy access sight great pice quick…
Easy access sight great pice quick delivery highly recommended
July 30, 2026
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Fast service
July 30, 2026
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Vertigo medication promptly delivered.
I was able to order the medication that I required after answering a few quick questions. It was a lot cheaper than other online suppliers, and arrived as specified. Thank you for such a great service 😊
July 30, 2026
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Perfect service!
Perfect service!
Ordered some iron tablets with next day delivery, as I’d missed the cut off I expected them to be delivered on Saturday.
Received an email to say the clinical team had reviewed my request and my medicine was on its way.
Arrived less than 24 hours after order was placed.
Very pleased, will definitely order from here again :)
July 30, 2026
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Reply from Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Absolutely disgusted
Absolutely disgusted
Went thru all the silly 'health checks'
So the company looks legit but never got to the dispatched stage....even though they took the payment. Sent several emails and had no reply to any of them!!! AVOID LIKE THE PLAGUE!!!
July 28, 2026
Unprompted review
Failed to reply to a number of emails…
Failed to reply to a number of emails after items not delivered. I was given what now appears to be a bogus tracking number as it isn’t able to confirm status with Royal Mail. Not good customer service if this is a genuine online company. You learn a lesson the hard way sometimes. Avoid being ripped off. Don’t order from this company.
July 22, 2026
Unprompted review
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