Pin Point Recruitment Reviews 

73
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and helpful staff for offering clear communication, flexible shift scheduling, and efficient recruitment processes that quickly secure stable employment opportunities. Many reviewers also highlight the highly supportive work environments and professional guidance provided consistently throughout their entire career journey. Some reviewers were not happy with last-minute shift cancellations, poor communication after completing assignments, and difficult interactions with staff members. A few other people also felt that the organisation was disorganised, pointing out administrative errors, incorrect details, and unreturned phone calls as persistent problems.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and consistently reliable in securing shifts and new employment... See more

Service

Clients share satisfaction on service, frequently praising quick communication, professional staff, and... See more

User experience

Reviewers highlight mixed aspects of user experience with online platforms. While many consumers praised the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PinPoint from start to finish have been amazing, it was an easy application, I was talked through everything and it was done with ease. Gary got me in a very good company which I am very proud to work... See more

Company replied

Rated 5 out of 5 stars

Not every day is the same working as agency nurse but I’ve been working with this agency for some time, and I’ve had a great experience overall. The team is professional, supportive, and always... See more

Company replied

Rated 5 out of 5 stars

Amazing agency, from applying for a job they kept in touch the whole time without having to chase anything. Very organised and everyone who works there that I've spoken to have been super helpful. Wou... See more

Rated 5 out of 5 stars

Pin point have been excellent helping me find the job I am in at present. They answered any questions I had. I would especially like to thank Lisa Ray for her advice and professional attitude to h... See more


Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Recruiter

Written by the company

Placing Talent: Building Careers At Pin Point Recruitment, we understand that finding the right people isn’t just about filling vacancies it’s about strengthening your business for the future. For over 25 years, we’ve partnered with organisations across the UK to deliver tailored recruitment solutions that go beyond CVs and job titles. We take the time to understand your culture, challenges, and ambitions ensuring every placement adds real value to your team. Because when you place the right talent, you’re not just hiring for today you’re building the leaders, innovators, and experts of tomorrow.


Contact info

4.2

Great

TrustScore 4 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(73)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

rude and uncommunicative…

Caitlyn is rude and uncommunicative harassing when your not in and giving little care if your not paid, there company is not going to last stealing money from the people that work for them.

October 6, 2023
Unprompted review
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Rated 1 out of 5 stars

Lack of communication

Lack of communication, one advisor says one thing and another says something else! Don’t return calls when they say they would contact you.

Lack of professionalism from a company that’s meant to recruit people

AVOID AT ALL COST

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Catherine, one pf pin point staff, has been really helpful, always available, clear and concise with any question regarding the work.
Thank you.

Ricardo Silva

December 21, 2022
Unprompted review
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Rated 5 out of 5 stars

Such an amazing company

Such an amazing company to work for. I cannot thank Ben, Chrystal and Dean enough for the endless amount of support whilst working here. They have all pushed me to my potential within the business and the benefits you receive whilst working here is amazing.

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Very good company

Very good company. Really great team I work with. Recruitment is stressful but we all support each other and learn from one another. There amount of knowledge and experience in bristol branch is amazing. Recruitment is stressful but the managers make it a fun environment to work in by using competitions, team nights out, free meals etc. and obviously bonus/commission.

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Such a good company to work for

Such a good company to work for. Nothing but support and help throughout my journey in recruitment. True reflection of this company is on Google where plenty of staff have commented on how we go above and beyond for all staff.

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Top company

This company will get you work at a reasonable rate and will sort out any problems you have without the drama good company

December 8, 2021
Unprompted review
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Rated 1 out of 5 stars

Poor company

Poor company, lie about wages and tell me I can't work for another agency. Response to queries are poor unless it's the manager. Glad I left. One week charged me £74 employers costs, this was never discussed with me or written in my contract. Stay away from them.

August 11, 2021
Unprompted review
Rated 1 out of 5 stars

Beware!!

Beware!!! Do not take work from this agency. They do not pay you your wages when you leave for a better opportunity.

June 6, 2021
Unprompted review
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