My order was exactly what I expected, as per the website description. What I didn't realize is that the quality of the item was far superior to what I've ordered from other suppliers. Shipping came th... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Generally great prices (sales on all the time) compared to local stores. Shipping is prompt and quick. I do wish they had more elaborate filtering when searching for toys (materials,sizes, diameters... See more
Company replied
Very happy with the mystery box—my partner and I had a lot of fun opening it. Good variety in the products, the only one that I didn’t find very fitting was an exact replica pocket p***y, doesn’t se... See more
Company replied
Pink Cherry has great products; there's always great deals. There's a lot of variety; I've been able to find everything I was looking for and discovered new products. The one time I had an issue with... See more
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Company details
About PinkCherry Canada
Written by the company
PinkCherry is a Canadian-owned online sexual health and wellness retailer, with an unwavering mission to make sexual wellness more accessible, affordable, and discreet. We're committed to offering you the best deals and prices. Because everyone deserves pleasure. We're committed to providing exceptional customer experiences. If you have any concerns about products or your order, please contact our Customer Service team at cs@pinkcherry.ca
Since 2007, PinkCherry has offered an extensive selection of pleasure products, intimate essentials, and wellness accessories curated for every body. From best-selling toys like vibrators, male masturbators, dildos, lingerie, and couples toys to wellness products like lubricants and kegel tools, our collection contains thousands of options thoughtfully sourced from global brands and innovators.
We believe sexual wellness should feel empowering, not intimidating. That’s why we prioritize body-positive messaging, education, and judgment-free shopping. Whether you’re discovering something new, reconnecting with a partner, or simply treating yourself, we’re here to make the experience seamless from click to delivery. The PinkCherry Rewards loyalty program also rewards you for exploring, while our expert-curated promotions make indulging a little more exciting (and a lot more affordable).
With fast, discreet shipping across Canada for all orders over $59 and a 100% secure checkout experience, PinkCherry Canada is the destination for all things sexual health and pleasure.
Since 2007, PinkCherry has offered an extensive selection of pleasure products, intimate essentials, and wellness accessories curated for every body. From best-selling toys like vibrators, male masturbators, dildos, lingerie, and couples toys to wellness products like lubricants and kegel tools, our collection contains thousands of options thoughtfully sourced from global brands and innovators.
We believe sexual wellness should feel empowering, not intimidating. That’s why we prioritize body-positive messaging, education, and judgment-free shopping. Whether you’re discovering something new, reconnecting with a partner, or simply treating yourself, we’re here to make the experience seamless from click to delivery. The PinkCherry Rewards loyalty program also rewards you for exploring, while our expert-curated promotions make indulging a little more exciting (and a lot more affordable).
With fast, discreet shipping across Canada for all orders over $59 and a 100% secure checkout experience, PinkCherry Canada is the destination for all things sexual health and pleasure.
Everybody Deserves Pleasure
Written by the company
- Discreet Shipping & Billing
- We believe your sexual wellness journey is personal. That’s why every order is shipped in completely discreet packaging. A plain brown box with no revealing details on the outside.
- Competitive Pricing
- Pleasure should be accessible, not exclusive. We’re committed to offering competitive pricing every day, so you can shop with confidence. And if you find a better price elsewhere, our 33-Day Price Match Guarantee has you covered.
Contact info
2-1283 North Service Road E, L6H1A7, Oakville, Canada
- cs@pinkcherry.ca
- pinkcherry.ca
Save Up to 80% Off Clearance
4.2
Great
968 reviews
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Consistently trustworthy
While not every product has met my expectations, the customer service handling of those complaints or problems has always exceeded expectations and ended with a satisfactory solution and me a happy customer.
March 2, 2026
Reply from PinkCherry Canada
Amanda,
We appreciate you taking the time to share your feedback. We're happy to hear that our customer service team has consistently provided satisfactory resolutions. It's great to know you've been a happy customer!
PinkCherry
Customer Service
Great prices
Great prices, easy navigation, highly recommended! Might not order for a bit as my item stopped working after being dropped once :/ but wont stop me from future orders
February 25, 2026
Reply from PinkCherry Canada
DT,
We're happy to hear that you had a great experience with our prices and navigation. We appreciate your recommendation and are sorry to hear your item broke. Thanks for your feedback!
PinkCherry
Customer Service
The product I purchased stopped working…
The product I purchased stopped working after only a couple days
March 2, 2026
Reply from PinkCherry Canada
Emma,
We're very sorry to hear the product stopped working so quickly. We appreciate your feedback and we'll investigate this issue.
We will be in contact shortly
PinkCherry
Customer Service
Reply from PinkCherry Canada
Elizabeth Dennis,
We're happy to hear that you were impressed with the power! Thank you for your positive feedback; we appreciate it.
PinkCherry
Customer Service
Amazing products and great quality …
It was a great deal have many exciting products my first parcel got missing they helped me very patiently and send me the parcel again to my new address I love the content in the package it was worth it
January 21, 2026
Reply from PinkCherry Canada
Hs,
We're happy to hear that you appreciate the exciting products and the value you received. We're glad we could help resolve the issue with your first delivery and get your parcel to you. Thanks for your positive feedback.
PinkCherry
Customer Service
Unbelievable company who under promises and over delivers
Every experience we've had with Pink Cherry has been unbelievable, always under promises and over delivers. Currently buying our second Mystery Box which has always left us incredibly pleased.
February 28, 2026
Reply from PinkCherry Canada
Jay T.,
We're happy to hear that your experiences with us have been so positive. It's great to know you've been incredibly pleased with our Mystery Boxes. Thank you for your continued support!
PinkCherry
Customer Service
The last item ordered was of bad…
The last item ordered was of bad quality unfortunately
January 31, 2026
Reply from PinkCherry Canada
D Ch,
We regret that your recent order did not meet expectations regarding quality. We appreciate your feedback and will review our processes.
We will be in contact shortly with a resolution
PinkCherry
Customer Service
Thrilled!
PinkCherry is awesome to shop from. Great selection. Super fun shopping experience. Amazing customer service. And the toys...taking that bedroom game to a whole new world.
February 4, 2026
Reply from PinkCherry Canada
Matty Teal,
We're happy to hear that you had a super fun shopping experience with us and found our selection great. We appreciate you taking the time to share your positive feedback.
PinkCherry
Customer Service
Quick and discrete delivery
Quick and discrete delivery. Good prices compared to local shops. I trust the site to not rip my off. Products are good quality.
I was nervous to buy sex toys on line but it has been fun to shop together with my partner and order stuff to surprise each other.
February 26, 2026
Reply from PinkCherry Canada
MattF,
We're happy to hear that you found our delivery quick and discreet, and our prices competitive. It's great you trust us and appreciate the product quality. We're glad you and your partner are having fun exploring together! Thanks for your positive feedback.
PinkCherry
Customer Service
great shopping for many years
March 1, 2026
Reply from PinkCherry Canada
Gann,
We appreciate your long-term patronage and are so glad you enjoy shopping with us. Thanks for your feedback!
PinkCherry
Customer Service
Reply from PinkCherry Canada
Stormgain Customer,
We're happy to hear that you had a positive experience with our quick delivery and easy communication. Thank you for your feedback!
PinkCherry
Customer Service
Service is good
Service is good. Ordering is easy and straightforward. Shipments are on time. No complaints.
February 14, 2026
Reply from PinkCherry Canada
S C,
We're happy to hear that you found our service good and the ordering process easy. We appreciate your positive feedback regarding our on-time shipments.
PinkCherry
Customer Service
Repeat customer/member
I purchased multiple items from this site, I've never had any issues, and delivery has always been expeditious and discrete. The service is very straightforward, if customer service is ever required they're extremely helpful, and I would absolutely recommend purchasing from this site... Actually, I'll suggest signing up for first and making an account lol that way you can curate your wish list, and it makes it easier for you to see items that you're interested in, and your purchase history. I cannot recommend this site enough, especially because they're Canadian!
December 19, 2025
Reply from PinkCherry Canada
Nadine Kennedy,
We're happy to hear that you've consistently had positive experiences with our service, including quick and discreet delivery. We appreciate your recommendation to create an account for wish lists and purchase history. It's great to know our customer service has been helpful. Thank you for your support!
PinkCherry
Customer Service
Reply from PinkCherry Canada
Alex G.,
We're happy to hear that you were satisfied with our stock and pricing. Thank you for your positive feedback; we appreciate it.
PinkCherry
Customer Service
Fantastic!
The costumer service is behind parallel! My partner and I shop regularly, and will continue to do so because of the great products and service.
January 24, 2026
Reply from PinkCherry Canada
K.B,
We appreciate you taking the time to share your positive experience! We're so happy to hear that you and your partner enjoy our products and service. Thank you for your continued support.
PinkCherry
Customer Service
Overall shopping was great
Overall shopping experience was great, quick and discrete delivery.
December 14, 2025
Reply from PinkCherry Canada
ElizabethK,
We're happy to hear that your overall shopping experience was great, with quick and discrete delivery. Thank you for your positive feedback!
PinkCherry
Customer Service
Easy to navigate
Easy to navigate. Great videos for most products. Communication after ordering is perfect. Not spammed with emails. Just enough to keep you in the know.
February 13, 2026
Reply from PinkCherry Canada
Andrew W,
We're happy to hear that you found our website easy to use and the videos helpful. We appreciate your positive feedback regarding our communication; we aim to keep everyone informed!
PinkCherry
Customer Service
The product was true to the description…
The product was true to the description advertised and works amazingly well!
February 6, 2026
Reply from PinkCherry Canada
Sandra De Coppi,
We're happy to hear that the product met your expectations and performs well. Thank you for sharing your positive experience with our product!
PinkCherry
Customer Service
Accurate
Items are very well presented and descriptions are accurate. Reviews are a bonus and the site is easy to navigate.
February 28, 2026
Reply from PinkCherry Canada
Nikki,
We appreciate you taking the time to share your experience. We're happy to hear that you found the items well-presented, descriptions accurate, and the site easy to navigate.
PinkCherry
Customer Service
IT arrived very quick it's satisfying…
IT arrived very quick it's satisfying good quality
February 25, 2026
Reply from PinkCherry Canada
Chuck Salmon,
We're happy to hear that you received your order quickly and are satisfied with the good quality. Thank you for your positive feedback!
PinkCherry
Customer Service
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