Customer service is quite shocking!! I've ordered twice now. Twice things have been out of stock which is fine but to email 9 days after the initial order and say stuff is out of stock is not acceptab... See more
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Pinkies Sweeties is your go-to online candy store, bringing you exciting new international snacks every month, along with £5 Candy Scoops, Mystery Boxes, and Build Your Own Pick 'n Mixes—all packed fresh, in-house and full of fun! 🍬🚀
Contact info
Pinkiessweeties, Birmingham, United Kingdom
- 07376134338
- info@pinkiessweeties.com
- pinkiessweeties.com
Replied to 16% of negative reviews
Typically replies within 1 week
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Excellent sweets!!!
The sweets were really well packaged and tasted really good, with a good variety of flavours. I have now ordered twice from this company and I love how you can now get some good quality halal friendly sweets.
Customer service is quite shocking!
Customer service is quite shocking!! I've ordered twice now. Twice things have been out of stock which is fine but to email 9 days after the initial order and say stuff is out of stock is not acceptable! I placed an order and it took 11 days to come, I ordered bits for Easter they arrived 5 days after Easter! I contacted customer services twice and still no reply! I see you often posting on TikTok, maybe that energy should go into replying to your paying customers who have already ordered. I love this shop aswell, they have some great deals but sadly have been put off ordering again!!
Novelty sweets good but unsure if I’d order again
Delivery took like a week to come, im in Manchester . some good novelty sweets that we haven’t tried before. I ordered £45 worth of stuff in order to get free shipping. I feel this is a little steep in order to get free shipping, overall the novelty of the sweets were good as my son enjoyed trying new sweets he’s never tried before but unsure if I’d order again because of the delivery time and prices.
Lovely Buisness
Lovely Buisness , great variety of sweets and good quality,I love my order and ill be ordering again soon, great quality and the £5 scoops are well woth it , i love it , thankyou pinkiessweeties 💓🫶
Really good value for money
Really good value for money. Ordered sweets for my sisters and they loved it! Would definitely be ordering from them again!!
Amazing service
Amazing service- Fast delivery and 10/10 customer service! Definitely recommend!
I've ordered from here 3 times now
I've ordered from here 3 times now, twice even though online said In stock they have not sent out sour patch kids I've ordered, still saying 44 in stock on website page. Also out of date food in the mystery box's
Wouldnt bother
I ordered the sour pickle with a bunch of sweets and was given the garlic one. Im pregnant and it was a craving, once i opened it the garlic smelt disgusting and i had to chuck it. Waste of £10 and put me off trying to order again :(
Very well priced sweet bags and you can…
Very well priced sweet bags and you can tell that they are freshly packed. Shipping is reasonably fast and tracking was quick! Will purchase again
Stock file so out of date .
Stock file so out of date .
Placed order with other items in with postage being high . Item I wanted out of stock but allowed me to purchase and package arrived with item missing . Only made aware of item being a no stock after sending two emails . Won't be using again . Terrible service

Reply from Pinkiessweeties
Ordered after seeing the TikTok video…
Ordered after seeing the TikTok video showing a large scoop being filled and filling up a large container . The video does not clearly state that this is only a single scoop for £5, which gave the impression that the amount shown was what you receive. The sweets themselves are the same type (maoam stripes /anglo bubbly which are cheap ect.. however the quantity I received is nowhere near what’s shown in the video. After paying £8.99 including postage, I’m disappointed with the value for money. Please be aware before ordering.

Reply from Pinkiessweeties
They weren't that nice...seemed like…
They weren't that nice...seemed like they were older sweets and there was far too many sour and toxic sweets which I did not like. So all in all I won't be ordering anymore

Reply from Pinkiessweeties
Didn’t receive order
Didn’t receive order. Was all stocking fillers for Grandchildren. Think parcel may have got lost. However, no response from seller. Tried ringing, emailing, via messenger and signed up to instagram still no response.
Issue still not resolved a month on. No sweets, no refund, no response.
Very disappointing
Nothing arrived and despite 3 attempts to contact them, 2 email and 1 via Instagram I’ve not had a reply. Wasn’t a huge order but still my hard earned money spent.
Ordered some Christmas presents so not…
Ordered some Christmas presents so not yet been opened but was very happy with the service. One of the items ordered was out of stock but this was communicated well and a replacement provided. Will definitely be ordering again.
Amazing service....
Amazing service..... I couldn't find what I needed anywhere, but Pinkies had the last ones to be found. Extremely, helpful as I initially made a mistake with the original order which was quickly rectified by Pinkies. Delivery was fast..... perfect experience. With thanks Richard
£5 scoops- fun but not worth it.
£5 scoops. Ordered five scoops at £25 total + shipping, and got basically a third of that in value. My girls had fun opening them, but the actual sweets content was poor and misleading. Ended up with lots of gum and not much else. It is mystery scoops though- so you do get what you get!
Won't try again.
Very quick delivery time
Very quick delivery, lots of shipping updates given throughout the process as well!
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