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Rated 4 out of 5 stars

The best blazer fit and quality. I can’t go back to high street blazers and tailoring after pinko. People complaining - don’t buy from EU sites if you aren’t in the EU, use Farfetch or yoox. It’s... See more

Rated 1 out of 5 stars

Ordered a dress that was far below the quality I'd expect for a dress priced at £430. Fabric feels cheap, arrived very creased and packaging could have been from the second hand markets. The dress wa... See more

Rated 1 out of 5 stars

I ordered 4 items of clothing online and returned the 4 items within 3 days of receiving them back to PINKO with their return label via DHL. No communication or refund since then. Their email does n... See more

Rated 1 out of 5 stars

Purchased clothes on line as it stated free delivery. Order received via UPS with a £72 charge (vat, customs and delivery). Sent a message to their customer care dept which said response within 72hrs.... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Haute Couture Fashion House
  5. Shoe Store

Information provided by various external sources

A touch of Italian fashion: the creative flair that has always identified PINKO and its collections highlights an intriguing and never predictable femininity.


Contact info

1.8

Poor

TrustScore 2 out of 5

229 reviews

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Rated 1 out of 5 stars

Don’t Recommend

I placed an order August 26th. It said processing for over 2 weeks. I’ve emailed twice and all they said was “it was still processing and would be shipped.” It is now September 13th and my item still has not been shipped. All the item says when I check status is order has been placed. I DO NOT RECOMMEND AT ALL 😡

September 13, 2020
Unprompted review
Rated 2 out of 5 stars

¡Terrible service! ¡MADE IN CHINA !

My order Nr 00347594 did not arrive at the specified time.
The customer service does not respond to emails. I wrote them to find out what happened with my order.
The website indicates delivery 2-5 business days. I placed the order on August 27, a week has already passed but I still haven't received my package. UPS tracking shows delivery time on September 9th. it's 14 days, not 2-5 days.
I thought to buy more on this website but now I hesitate whether to do it.

UPDATE.
I received my package on September 7th, the original box was torn and the product was much smaller than I expected. I sent it back the same day (gave to courier) with a request for an exchange.
It is very difficult to get through, the break is from 1 in the afternoon to 2, but no one answers at half past three. I received a letter on September 16 that the store received the return and again silence.
No money, no goods.
Will never order from pinko.com again.
Unfortunately in my country there is no boutique of this brand, the product is good, but the attitude towards the client is disgusting, they are not interested in working. If I buy things from this brand, then from another Internet site.
Don't recommend!

Update 2.
I received my item. How shocked I was when I saw that it's made in china!
The new belt but the liner on both edges is falling off. Not as described at all. I could just as well buy a belt on ebay for $ 10 ..... ¡ what a shame Pinko !

September 2, 2020
Unprompted review
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Rated 4 out of 5 stars

I love this brand

I love this brand! Great style and made in Italy. Well done! Pricey but if that's what it cost not to have clothes made in China I am all in!

July 18, 2019
Unprompted review
Show reviews in all languages. (229 reviews)

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