Pinkyshop Reviews 

193
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Ordered and paid for a chair cover on the 21st of May, it was supposedly sent out but it never arrived, I told them on the 21st of June and they said they would send another. It is now the 26th of Jul... See more

Rated 5 out of 5 stars

Ordered 3 items from Pinkyshop. Read the reviews before items delivered and was filled with dread. However can't complain whatsoever got regular dispatch updates and had my query answered overnight. G... See more

Rated 1 out of 5 stars

Company advertise all over facebook Made an order ...should have been here 27th may ...tracking has not updated since 13th may...have sent countless emails and requests for information or updates...... See more

Rated 1 out of 5 stars

Purchased set of knives and not delivered. Item tracking still showing item in China thought I was getting item from Europe. Email response initially advised 3 - 5 day delivery then extended to 21 n... See more

2.4

Poor

TrustScore 2.5 out of 5

193 reviews

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2.4

All reviews

(193)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent set of knifes

Excellent set of knifes, sharp and look fantastic! Delivery was delayed but under current climate it’s no surprise. Emily from customer services was quick to response. Would recommend

February 6, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic covers!

The chair covers I ordered are amazing! really good quality, easy to fit, good quality and have totally transformed by dining chairs.

And a great price too.

Really pleased - Thank you

January 21, 2021
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE

Bought an £85 knife set from this company, I have received no email confirmations, no replies and no knives being delivered!!

I have tried contacting the company many times with no replies.

I tried writing a review on their website, however, this has not been posted.

DO NOT USE!!!

January 19, 2021
Unprompted review
Rated 1 out of 5 stars

This company should be avoided at all…

This company should be avoided at all costs.
I purchased a ring light for my daughter for Christmas.
This item is not fit for purpose, it is dangerous and does not stand flush to the floor making it very unstable.
The item does not extend to 160cm as advised and is very poor quality as was the packaging.
Please see below my email from today, I have sent 10 plus emails with no resolution.

I do not usually take to the internet to complain but I am completely frustrated by the lack of customer service in resolving this issue.

I have also posted a review directly to the website to try to protect other customers however I doubt this will appear.
Could you please advise or update me about where we are in the complaints procedure.
I initially complained about my issue on Christmas day and we are no further forward.

This product is not fit for purpose, it does not stand flush to the floor making the unit unstable and dangerous. The item is not of satisfactory quality, it is cheap and flimsy as was the packaging. The item also does not extend to 160 cm as advised.

Please can you contact me as soon as possible to arrange a refund and advise me when someone will collect this item.

Will my concern be addressed quicker if I add my comments to your website?

January 14, 2021
Unprompted review
Rated 1 out of 5 stars

I purchased 6 chairseat covers

I purchased 6 chairseat covers, which when they did arrive, were ok but not suitable for my oak chairs, inside the parcel no invoice or some sort of paperwork, so I tried emailing company, after 14 attempts, I can't get any sense from the unhelpful company, I was told after the 6th email I was told that they referred it to their supervisor, which NO RESPONSE WHATSOEVER then I was repeatedly told for refunds check website, I did and nowhere does it give any information except, that : email the to get a refund form, I did this 7 times, then it went back to an apology of misunderstanding, then back to no communication. It keeps going round and round, absolutely the BIGGEST SCAM EVER, I would never have ordered from them if I knew that it was not UK BASED COMPANY. I
have TRIED AND EXHAUSTED, AS YOU DONT HAVE ANY COPIES OF AN ORDER NO ACCOUNT.
I URGE PEOPLE DO NOT ORDER FROM THIS SCAM OF A COMPANY, IF YOU DO you will loose your money,get upset and time wasted.i spent approx £45 with delivery and am gutted, that companies like these can con people and get away with it.
So I WILL REPEAT STAY CLEAR AWAY FROM THIS NASTY COMPANY.

January 12, 2021
Unprompted review
Rated 1 out of 5 stars

I bought some led strip lights about 3…

I bought some led strip lights about 3 hours ago I thought the site looked dodge but followed through obviously should have come on here first as I haven’t received a confirmation email or message yet and I cannot cancel the order. DO NOT BUY 100% scam

January 11, 2021
Unprompted review
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Rated 5 out of 5 stars

Chair covers

I was a bit sceptical about the chair covers being the best quality and fit when ordered. But am very happy to say they where really good quality and fit perfectly even though my chairs are not a regular shape. I will definitely be buying another set to brighten up my chairs for the spring. 🌟🌟🌟🌟🌟

January 8, 2021
Unprompted review
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Rated 1 out of 5 stars

DO NOT ORDER ANYTHING FROM THIS COMPANY

DO NOT ORDER ANYTHING FROM THIS COMPANY. I ordered seat covers for dining room chairs. When they eventually arrived I noticed one has has a fault in the fabric right across the middle of it and they are not the quality I was expecting. I have been trying to send them back, sending photos & emails to the company but receive emails in response which make no sense at all. No returns label or delivery note in package. I wouldn't give them any stars if it was possible to do so. Really disappointed.

January 6, 2021
Unprompted review
Rated 5 out of 5 stars

Just excellent

Great service and communication throughout. I thoroughly recommend using Pinkyshop as I will be doing in the future.

January 5, 2021
Unprompted review
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Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service and quality of product. My dining room chairs are leather and old and tired with strains in areas of use. I bought dining chair covers from Pinkyshop and they are a perfect fit and really look amazing at such a reasonable price. Efficient in delivery I received them after two days. I would recommend this website in its excellent product quality and efficiency.

December 31, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service very helpful

Fantastic service very helpful, sorted out a mistake I made with my order in know time whats so ever. Great communication quick service really good product would recommend this company will use again

December 30, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely dreadful service

Absolutely dreadful service.
You think the amount you actually pay for this companies products and how much they charge you'd get good service.
But I have had an email stating my order has been shipped yet the tracking number doesn't work.
You can't even take this further.

December 23, 2020
Unprompted review

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