Pinnacle Protect Ltd Reviews 

1,539
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

A great experience with Jonny! He wasn’t pushy, he went through everything with myself and my husband and knew exactly what we needed to protect ourselves and our daughter. He was accommodating with t... See more

Rated 5 out of 5 stars

I spoke to david at the call center he was nice polite funny and gave a great imformation blog!!! About hes broker stuff😂🙂we chatted and had a lovely few minites chatting great guy,,if anyone comes... See more

Rated 5 out of 5 stars

I spoke with Johnny today who was incredible from start to finish. I was on the phone for 58 mins and he made me feel very comfortable, yet maintained such professionalism throughout. He is an ass... See more

Rated 5 out of 5 stars

Talking with the team at Pinnacle was amazing. I had life insurance through a company I sorted out myself on a comparable insurance website and I thought I did well but it turns out I didn’t understan... See more

Company details

  1. Insurance Broker

Written by the company

At Pinnacle Protect, we provide honest impartial advice to ensure we help you find the best products and services for you. We pride ourselves on our honesty and transparency and our advisors are always happy to help. Find out how Pinnacle Protect can help you today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,539)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great experience

Jonny was great, he actually listened to what we were looking for and tailored the cover to suit us. Nothing about the experience was ‘sales-y’. We’re in good hands! Highly recommend

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

A great experience with Jonny

A great experience with Jonny! He wasn’t pushy, he went through everything with myself and my husband and knew exactly what we needed to protect ourselves and our daughter. He was accommodating with timing and was happy to allow us time to think things over without being aggressive!

January 25, 2024
Unprompted review
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Rated 5 out of 5 stars

Jake was very clear in explaining the…

Jake was very clear in explaining the process, what I was to expect, explained my options and gave me time to make a decision. He answered questions and was clear about implications where these would supply

January 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Jake was very helpful

Jake was so friendly and helpful. He helped me find a plan that was more affordable for me. He also kept making sure I understood everything all the way though. Amazing customer service very happy

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Spoke to Pinnacle Protect today, would highly recommend. Matt was very knowledgeable and helped to arrange suitable cover.

Thank you for your help Matt

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Johnny was fantastic, professional, experienced and great attention to detail

Johnny was fantastic, he helped me tailor my insurance and illness cover to my personal needs and affordability, he took the time and care to explain all the possible products. He was very sensitive to my personal experiences and he supported me through deciding the best product for me. He was professional, friendly, attentive and had great attention to deal. He was very understanding to my personal circumstances and ensured our conversation was individualised.

January 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Matt, is a very helpful guy !

Matt was a great, after getting to know about me and what I needed, he managed to find a policy that would suit my needs. He was very patient with me and my questions, whilst explaining everything about the new policy and making sure I understood it all before putting the phone down. He will check on me later to see all is ok. I would definitely recommend Matt!

January 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Professional and courteous

Even though Jonny Brown could not help me, he gave some very sound advice going forward. My time was definitely not wasted. Polite and courteous communication cannot be faulted.

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

First Class Service from Johnny

I spoke with Johnny today who was incredible from start to finish. I was on the phone for 58 mins and he made me feel very comfortable, yet maintained such professionalism throughout. He is an asset to your Team.

He made sure the policy fitted my needs and was affordable.

Very happy with the level of service I received from Johnny today and based on this call with him I will most definitely be recommending Pinacle to family and friends based on him alone.

January 16, 2024
Unprompted review

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