Pinnacle Protect Ltd Reviews 

1,539
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

A great experience with Jonny! He wasn’t pushy, he went through everything with myself and my husband and knew exactly what we needed to protect ourselves and our daughter. He was accommodating with t... See more

Rated 5 out of 5 stars

I spoke to david at the call center he was nice polite funny and gave a great imformation blog!!! About hes broker stuff😂🙂we chatted and had a lovely few minites chatting great guy,,if anyone comes... See more

Rated 5 out of 5 stars

I spoke with Johnny today who was incredible from start to finish. I was on the phone for 58 mins and he made me feel very comfortable, yet maintained such professionalism throughout. He is an ass... See more

Rated 5 out of 5 stars

Talking with the team at Pinnacle was amazing. I had life insurance through a company I sorted out myself on a comparable insurance website and I thought I did well but it turns out I didn’t understan... See more

Company details

  1. Insurance Broker

Written by the company

At Pinnacle Protect, we provide honest impartial advice to ensure we help you find the best products and services for you. We pride ourselves on our honesty and transparency and our advisors are always happy to help. Find out how Pinnacle Protect can help you today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,539)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, I spoke to Michael he was thorough and explained everything about my policy clearly, he was polite and helpful. I would recommend pinacle protect to friends and family.

November 27, 2023
Unprompted review
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Rated 3 out of 5 stars

I almost never subscribed for an…

I almost never subscribed for an insurance cos I initially thought it was one of these many scams calls or people just lying around to make money off you. But after a lot of pursuit by various staff members of pinnacle, especially with patience and resilience to make me understand the value of the insurance I eventually bought it and so far I'm pleased I did. Special thanks to Sharon Greenwood for her relentless and very responsive conversations.

Sadly I'll have to edit this review cos after 6 months of waiting for my promised cash back I'm yet to receive it, even after calling severally to remind them. Quite shocked!

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Dave brown

They were both very friendly helpful and made it really easy for me to understand everything and left me feeling very happy and in control of things in the future I'd be more than happy if the same people helped me with anything in the future thanks

November 27, 2023
Unprompted review
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Rated 5 out of 5 stars

New policy

Have just taken a policy out and it was a very easy and straight forward process, i spoke to a lady called Sharon and she was very helpful and told me all the options available ,she was very pleasant and made the process very easy, i will be recommending them to my friends and family

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great service provided

Spoke to Jonny who was great, open and honest, he reviewed what we already had in place, advised it was a good policy, didn’t push for us to change anything but recommended a policy to cover the gaps we had, Great service 👍🏻

November 21, 2023
Unprompted review
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Rated 5 out of 5 stars

Great customer service

Spoke to lovely gentleman chris. Given me two good options for my life insurance to go with i picked a good one I must say for myself and my boys.great customer service with Chris he mentioned if any problems give him a call back It was nice speaking to you Chris have a good Christmas and new year 2024 🙂

November 24, 2023
Unprompted review
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