Pinnasandneedles Reviews 4

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top tier service

Amazing! Bust my zip on my favourite work dress and Belstaff sent me in the direction of pinnas and needles, super quick turnaround, really good communication and only £20 including postage and my dress is back looking brand new! Can't wait to wear it again tomorrow! Thank you so much! One very happy customer.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Personal Service

I was referred to these great people by Belstaff London to repair the zip on a Panther. From first contact they were incredibly helpful and efficient. Having sent the jacket to them from Greece they managed to repair the zip, rather than replace, and also spoke to a specialist cleaner on my behalf.
I highly recommend them.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and repair

Belstaff referred me to the twins for a repair to my suede jacket last year, after a few emails and sending the jacket to the them it was returned with amazing results. I was visiting London last week when unbelievably, I found a similar tear on the same jacket but on the other sleeve! I called the twins in the hope they could help, even if just for them to give it a look and maybe leave it with them. They said to drop by the next morning and not only did they help but the repair was carried out that day so I could take it home with me (I was heading home the next day). Yet again, the workmanship and service was first class. It was so nice to meet Pio and Fran in person (& Stitch), really nice guys, professional and exceptionally skilled. There is a reason they have nothing but 5 star Google reviews. Thanks again Pio and Fran.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

pinnasandneedles.com

Pinnas&Needles replaced the zip in my Belstaff leather motorcycle jacket.
They took great care of this expensive jacket and did a beautiful job, it now looks like new.
It was a pleasure to deal with such helpful professionals.
The whole experience was excellent. I would go to them again.

April 3, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look