Pinter Reviews 5,676

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, consistently praising its quality and the excellent user experience it provides. Many find the brewing process simple, enjoyable, and accessible, even for beginners, leading to fresh and tasty beer. The customer service is frequently highlighted as outstanding, with prompt and helpful responses to inquiries and issues. However, some people experienced issues with their orders, including missing items, incorrect shipments, or products with short or altered best-before dates. A few customers also reported problems with equipment leakage and difficulties with subscription management, such as pausing deliveries.

What people talk about most

Product

Reviewers highlight positive aspects of the product, praising its sleek design, ease of use, and the quality... See more

Quality

Consumers find quality to be positive, consistently praising the taste and freshness of the beers. Many... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and simplicity of the brewing... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Order

Reviewers mention ambiguous feedback about order. While some customers experienced fast shipping, easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great beers but too many (for me) American style pale ales, lagers and hazy IPAs. Biggest complaint is the Razz Session Sour Ale which, although a great tasting beer, contaminated my PInter to such an... See more

Company replied

Rated 5 out of 5 stars

Simplicity, the key to all. This product brings brewing to people who would never do anything like this. I have learning difficulties, ADHD and COPD. With these problems and others even I can produce... See more

Company replied

Rated 5 out of 5 stars

Super easy for a beginner to dip their toes into the home brewing of beer. The app is great I’ve just started tapping today and the beer tastes good. I opted for minimum brewing for 1 st time round an... See more

Company replied

Rated 5 out of 5 stars

ABSOLUTELY Love my PINTER!! The brewing, etc is SO easy to follow using the BRILLANT APP, makes it all more interesting to do! Built in calendar and notifications to help throughout. Their sup... See more

Company replied


Company details

  1. Brewing Supply Store

Written by the company

Through our innovation, we’ve created a better, more sustainable way to enjoy Fresh Beer


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I don't even drink but it was fun easy…

I don't even drink but it was fun easy and it tastes great

May 2, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Robert,

Thank you for your feedback. We're really pleased to hear you found the experience fun and easy, and that the end result impressed you too.

It's great to know the process itself can be enjoyed by everyone, even those who don't usually drink.

We truly appreciate your support. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Good Beer On Tap

The beer tastes good and I like tapping directly into my glass from the Pinter keg.

May 2, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Richard,

Thank you for your feedback. We're really pleased to hear you're enjoying the taste of the beer and the experience of pouring straight from the Pinter into your glass.

That fresh-from-the-tap feel is what it's all about.

We truly appreciate your support. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

It may not be "true" home brewing but I…

It may not be "true" home brewing but I have consistently made good tasting beer without the hassle or mess! I found Pinter to be a convenient and tasty compromise between home beer production and buying commercial bottled beer

May 2, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi David,

Thank you for sharing your experience. We really appreciate your perspective, especially that balance you've described between traditional home brewing and convenience.

We're really pleased to hear you've been getting consistently good results without the usual hassle and mess—that's exactly what we aim to offer.

We truly appreciate your support and hope you continue enjoying many more brews. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Incredible

Incredible. They make it as easy as possible to brew at home.

May 1, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Oliver,

Thank you for your feedback. We're really pleased to hear you're finding it so easy to brew at home—that's exactly what we aim for.

We truly appreciate your support. Cheers!

-The Pinter Team

Rated 2 out of 5 stars

Save yourself the headache

Update at the bottem

Save yourself the headache. I saw their ad on Facebook and decided to try them out, but I completely regret it.

I placed an order, forgot about it, and was suddenly reminded today (May 1st) when a new charge hit my bank account for the auto shipment refills. I contacted customer support first thing this morning to cancel and request a refund before the order shipped. The rep took an incredibly long time to respond, giving me the runaround about needing to "address my initial order" and contact another department. He promised it wouldn't take long. It did.

In fact, while I was sitting around waiting for him to get back to me, I got an automated email saying my order had shipped! Now customer service is claiming they can't refund my money until I return the item. How is that my fault when I reached out well before it left their warehouse?

To make matters worse, I never even received my original order with the starter kit in the first place, so I doubt I'll be seeing this package either. I should have listened to the reviews warning about missing shipments. I do not recommend.

Update 1:
So they somewhat resolved the issue, since they are sending me the starter kit. I will keep the refill and try it. Once it arrives and I try the beer, I'll leave a product review. But for now, I raised it from one star, to two stars for them resolving the issue and putting up with me.

April 30, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Juan,

Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience.

We understand how frustrating this situation must have been, particularly regarding the timing of your cancellation request and the communication you received from our support team. We also appreciate your concerns around the shipment of both your starter kit and your first monthly subscription order.

Our team aims to respond and resolve queries as quickly as possible, and we’re sorry that this did not meet your expectations on this occasion.

We would still like the opportunity to look into this further and help resolve the issue for you. Please reach out to our customer support team again with your order details so we can investigate the missing shipment and your subscription.

We appreciate your feedback and will use it to improve both our support process and customer experience moving forward.

Thanks,
Team Pinter

Rated 5 out of 5 stars

You guys are the best and again thanks…

You guys are the best and again thanks for the hook up on the dark gray vessel. I will continue to do business with you guys and continue making content. I love it.

May 1, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Jake,

Thank you for your kind words. We're really pleased to hear you're enjoying your experience and that the dark grey vessel has been a great addition.

It's fantastic to know you'll be continuing your brewing journey with us and sharing your content—we really appreciate the support.

We truly appreciate your continued support. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

The Pinter feels like a quality piece…

The Pinter feels like a quality piece of kit. I have brewed with pressure fermenters for several years, my experience so far has been great. It took me less than 30 mins to sanitize and start the brew for 2 Pinters. A process that would normally take a couple of hours.

April 29, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi John,

Thank you for sharing your experience. We're really pleased to hear that, with your background using pressure fermenters, you've found the Pinter to be a quality piece of kit and a much quicker process to get started.

It's great to know you were able to have two brews underway in such a short time—that convenience is exactly what we aim for.

We truly appreciate your support and hope you continue enjoying many more brews. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

How magical it looked

I loved how the box looked after opening it. Like how it fanned out with the picture on the inside. I can’t wait to try it out.

May 1, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Michael,

Thank you for sharing your experience. We're really pleased to hear the unboxing made such a great first impression—that reveal is a fun part of the experience.

We hope you enjoy getting started just as much, and that your first brew turns out great.

We truly appreciate your support. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Well made product

Well made product, easy to use and a lot of flavor choices. Can’t beat it.

April 21, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Tommy,

Thank you for your feedback. We're really pleased to hear you're enjoying the build quality, ease of use, and the range of flavor options.

We truly appreciate your support. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

The Pinter 3 is a huge improvement over…

The Pinter 3 is a huge improvement over 2, it works perfectly.

April 30, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi James,

Thank you for your feedback. We're really pleased to hear you've noticed the improvements with the Pinter 3 and that it's working perfectly for you.

We truly appreciate your support and hope you continue enjoying many more brews. Cheers!

-The Pinter Team

Rated 4 out of 5 stars

I’ve only just got my equipment and…

I’ve only just got my equipment and started brewing for the first time, so can’t comment on the drink yet, but after I installed the app it was very easy to follow and everything so far has been trouble free

April 30, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Jon,

Thank you for sharing your experience so far. We're really pleased to hear getting started has been smooth and that the app has made everything easy to follow.

That first brew is always an exciting one—we hope it turns out great when it's ready.

We truly appreciate your support and look forward to hearing how it tastes. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

The Pinter makes it easy and fun to…

The Pinter makes it easy and fun to brew beer and cider

April 30, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Dena,

Thank you for your feedback. We're really pleased to hear you're finding the Pinter both easy and fun to use for brewing beer and cider.

We truly appreciate your support and hope you continue enjoying many more brews. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Service is great

Service is great. Wonderful products. I absolutely love Pinter

April 30, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Jennifer,

Thank you for your kind words. We're really pleased to hear you're enjoying both the service and the products.

It's great to know you love the Pinter—that means a lot to us.

We truly appreciate your support. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Easy to select beers and fast despatch

Easy to select beers and fast despatch

April 27, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Carl,

Thank you for your feedback. We're really pleased to hear you found it easy to choose your beers and that your order was dispatched quickly.

We truly appreciate your support. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Great products and customer service…

Great products and customer service support. Easy recipes

April 1, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hello Andrew,

Thank you for the great review!

We're delighted to hear you're enjoying both our products and the support from our customer service team. It's also fantastic to know you've found the recipes easy to follow.

Rated 4 out of 5 stars

Very clear instructions on App

Very clear instructions on App. Frequency of product delivery is too quick, it should be a customer pull not Pinter push.

April 30, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hello Paul,

Thank you for your feedback and for sharing your experience. We're glad to hear you found the app instructions clear and easy to follow.

We also appreciate your comments regarding delivery frequency. Customers can adjust their subscription schedule to better suit their brewing pace, with delivery options every 4, 6, or 8 weeks. This can be managed directly through their account, or they're always welcome to reach out to our support team if they'd like assistance making changes.

We value your input as it helps us continue improving the overall experience for every brewer.

- The Pinter Team.

Rated 5 out of 5 stars

The Adults Easy Bake Oven

I have never brewed beer before and I was intrigued with the Pinter’s simplistic way of brewing my favorite British beer, the Trooper. So obviously that was my first choice of brewing. When my Pinter arrived, the packaging was awesome! As I ordered the Trooper edition. I pulled it out and began the process of brewing my first beer. I downloaded the app and followed the instructions. Again, it was very easy. The only hard part was waiting to try my batch. After a week of waiting I finally busted out the tap and tried it. While it was close to the original Trooper, it wasn't exact, but then again it is a remixed version. It was the best brewed beer I've ever made and better than most consumer beers. I'm now on my second batch of Adnam’s Ghost Ship!

April 29, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hello Mr Brightside,

Thank you for such a detailed and fantastic review!

We're thrilled to hear your first brewing experience was a great one, especially kicking things off with the Trooper edition, an excellent choice! It's great to know you found the setup and app easy to follow, even if the waiting part tested your patience a bit.

We really appreciate your feedback on the flavour too. You're absolutely right, our versions are crafted to capture the essence of the originals while working within the Pinter brewing process, so there may be slight differences. That said, we're delighted to hear it was still one of the best beers you've brewed and stood strong against other options out there.

Enjoy your second batch of Adnams Ghost Ship, and here's to many more great brews ahead!🍻

- The Pinter Team.

Rated 5 out of 5 stars

Returning to the Pinter experience

I was one of the original subscribers, back in 2021 with my Pinter 1 (which i still have). However fell off the Pinter wagon in 2023. Then saw the deal for Pinter 3 and went to the website. Im please to say im now back on the Pinter Journey. The ordering experience was great,delivery quick, all the support needed is on YouTube and the app. All my previous details were saved so that also really helped. Reinstated my subscription and can wait to taste my first batch in 4 years. Im glad to be back,keep up the good work.

April 29, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hello Martin,

Thank you for such an incredible review, and welcome back to the Pinter journey!

It's fantastic to hear from one of our original subscribers, and even better to know your Pinter 1 is still going strong. We're thrilled that your return with Pinter 3 has been such a smooth experience, from ordering and delivery to accessing support through the app and YouTube.

We're especially glad that your previous details were saved, making getting started again that much easier. Hearing that you've reinstated your subscription and are excited for your first batch in four years truly means a lot to us.

Welcome back, and here's to many more great brews ahead!🍻

- The Pinter Team.

Rated 5 out of 5 stars

Flexible ordering very useful

Very pleased overall. able to stop and start subscription when I have a backlog of brews, it tends to be more of a winter hobby for me, so being able to stop and start orders suits me fine. RECOMMENDED

April 29, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hello Paul,

Thank you for the fantastic review!

We're delighted to hear that the flexibility of the subscription works well for you. Being able to pause and restart as it suits your brewing schedule is exactly the kind of convenience we aim to provide once the subscription requirement has been met.

Depending on the plan selected, customers have the option to pause or cancel their subscription once they have completed the subcription requirement, should they wish, offering even more flexibility over time.

It's great that Pinter fits so well as a seasonal hobby, and we're thrilled to have your recommendation.

Rated 5 out of 5 stars

Bought as a gift

Bought as a gift, so easy to make really nice beer. Seriously considering taking out a subscription and getting the copinter free,
Well recommended

March 15, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Adam,

Thank you so much for your feedback it’s really appreciated!

I also wanted to let you know that the Master Brewer subscription would be a great option, with so many new flavors and Fresh Packs to choose from. If you’d like to sign up, just let me know and I’ll be happy to help.

Thanks again, and feel free to reach out anytime.

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